Manager Antonella was extremely rude.
We arrived and there was no one at property, we waited outside under extremely hot conditions for over an hour, I kept calling her but she wouldn’t answer.
My rooms door never locked, room wasn’t cleaned, no housekeeping available, I ran out of toilet paper, had to use bidet but it was leaking ( I took pictures), the sink continuously got clogged, water wouldn’t go down. The AC broke down, room was extremely hot.
Antonella was nowhere to be found the 2 days I stayed, there was no staff in the hotel.