Serenade Caribe Club Family Beach Resort – All Inclusive

Property class: 4.5
Luxury beachfront hotel with free water park, near Cabeza de Toro Beach

Choose dates to view prices

At Serenade Caribe Club Family Beach Resort – All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be within a 10-minute drive of Downtown Punta Cana. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Dining choices include 9 restaurants, and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 7 bars/lounges, a lazy river and a free kid's club.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
The current price is R3 979
R5 093 total
includes taxes & fees
02 Nov - 03 Nov

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Luxury Room, Garden View (2 Adults)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Garden View (2 Adults)

9,0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Luxury Room, Garden View (2 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (2 Adults + 1 Child)

9,2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Luxury Room, Garden View (2 Adults + 2 Children)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (2 Adults + 2 Children)

8,8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Luxury Room, Garden View (3 adults)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (3 adults)

8,8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Luxury Room, Garden View (3 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (3 Adults + 1 Child)

8,8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Luxury Room, Garden View (1 Adult)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Garden View (1 Adult)

8,8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 1

View all photos for Luxury Room, Pool Access (2 Adults)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (2 Adults)

9,0 out of 10
Wonderful
(6 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Luxury Room, Pool Access (2 Adults + 1 child)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (2 Adults + 1 child)

9,0 out of 10
Wonderful
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Luxury Room, Pool Access (2 Adults + 2 Children)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (2 Adults + 2 Children)

8,6 out of 10
Excellent
(4 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Luxury Room, Pool Access (3 adults)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (3 adults)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Luxury Room, Pool Access (3 Adults + 1 Child)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (3 Adults + 1 Child)

  • 53 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Luxury Room, Pool Access (1 Adult)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (1 Adult)

  • 51 sq m
  • 1 bedroom
  • Sleeps 1

View all photos for Family Room, Garden Area (1 Adult)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (1 Adult)

  • 1 bedroom
  • Sleeps 1

View all photos for Family Room, Garden Area (2 Adults)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (2 Adults)

  • 1 bedroom
  • Sleeps 2

View all photos for Family Room, Garden Area (2 Adults + 1 Child)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3

View all photos for Family Room, Garden Area (2 Adults + 2 Children)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4

View all photos for Family Room, Pool View, Ground Floor (1 Adult)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (1 Adult)

  • 1 bedroom
  • Sleeps 1

View all photos for Family Room, Pool View, Ground Floor (2 Adults)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (2 Adults)

  • 1 bedroom
  • Sleeps 2

View all photos for Family Room, Pool View, Ground Floor (2 Adults + 1 Child)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3

View all photos for Family Room, Pool View, Ground Floor (2 Adults + 2 Children)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4

View all photos for Luxury Room, Pool View (1 Adult)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Pool View (1 Adult)

  • 1 bedroom
  • Sleeps 1

View all photos for Luxury Room, Pool View (2 Adults)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Pool View (2 Adults)

  • 1 bedroom
  • Sleeps 2

View all photos for Luxury Room, Pool View (2 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3

View all photos for Luxury Room, Pool View (2 Adults + 2 Children)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4

View all photos for Luxury Room, Pool View (3 Adults)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (3 Adults)

  • 1 bedroom
  • Sleeps 3

View all photos for Luxury Room, Pool View (3 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (3 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 4

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  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 5 858 reviews
The price is R4 070
R5 210 total
includes taxes & fees
26 Nov - 27 Nov
Serenade All Suites - Adults Only Resort - All inclusive
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About the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Bavaro Lagoon - 10 min walk - 0.9 km
  • Catalonia Caribe Golf Club - 13 min walk - 1.1 km
  • Dolphin Explorer - 20 min walk - 1.7 km
  • Cabeza de Toro Beach - 5 min drive - 1.8 km
  • Bavaro Beach - 23 min drive - 16.1 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 21 min drive
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪The Win - ‬15 min walk
  • ‪Koi - ‬10 min walk
  • ‪Aromes Coffee & Lounge - ‬19 min walk
  • ‪Thalassa Restaurant - ‬7 min drive
  • ‪Sand Beach Bar - ‬14 min walk

About this property

Serenade Caribe Club Family Beach Resort – All Inclusive

  • At Serenade Caribe Club Family Beach Resort – All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be within a 10-minute drive of Downtown Punta Cana. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Dining choices include 9 restaurants, and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 7 bars/lounges, a lazy river and a free kid's club.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and select beverages included
    • Basic alcoholic drinks included
    • Room service during certain hours (limited menu)
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Rowing/canoeing

Land activities

    • Fitness facilities
    • Volleyball
    • Children's club

Lessons/classes/games

    • Aerobics
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to off-site nightclubs
    • On-site live performances
    • Theme parties

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Hotel size

    • 842 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from midnight to 6:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Bus station shuttle*

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*

Other information

    • Designated smoking areas

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Reviews

Serenade Caribe Club Family Beach Resort – All Inclusive Reviews

8,4

Very good

9,2

Cleanliness

8,6

Amenities

8,2

Staff & service

9,0

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were extremely clean, large, and well-maintained, with a lazy river and water park that were a huge hit with kids. (51 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

New hotel excellent for family with kids.
Verified review

8/10 Very good

Hotel was really nice and clean. Only problem was that TV wasn't working and most of the staff didn't speak English but they were nice and helpful.
Verified review

10/10 Exceptional

Clean and new hotel.. Everything was perfect. I like ala carte restorasyon and food. Too.
Verified review

8/10 Very good

Hello, we were with Family of five with 2 rooms.Rooms were clean, nice looking and had space. Food was good in the buffet. Service in the receptions was bit slow and the information about reservation of the additional restaurants were still bit unclear also with places were to eat. Information would be helpful.With all the water park w.as excelent and my kid enjoyed
Verified review

10/10 Exceptional

We had a wonderful stay and would happily return! Everything at the resort is brand new, spotless, and beautifully designed. The décor is modern and inviting, creating a relaxing atmosphere from the moment we arrived. The buffet was excellent, with a great variety of fresh and delicious options at every meal. The beach was beautiful, lined with palm trees and perfect for relaxing. The water slides were a huge hit with our 8-year-old, who had an amazing time every day. Overall, this resort exceeded our expectations. If you’re looking for a clean, beautiful, family-friendly getaway with great food and a gorgeous beach, we highly recommend it!
Verified review

6/10 Good

We had a good trip. The food could have been better. This resort is perfect for families with children who love the pool because they have a lot of slides, a mini waterpark, and a lazy river. The shows were standard, hopefully they can improve once the resort grows. Most of the staff only spoke Spanish, so if you don't know Spanish you're basically out of luck. Overall, I would rate this a 6.5 out of a 10.
Verified review

10/10 Exceptional

Considering it was opening week of the resort, and some amenities were not available, we still had a wonderful time. The staff was very friendly and helpful, especially the entertainment crew. Mr. Alfredo Zapata and the rest of the crew were energetic, friendly and made the experience fun and enjoyable. The grounds and rooms were beautiful and well kept. There was always a staff member cleaning or maintaining the grounds and beach, The food and beverages were delicious, with many different choices to enjoy. The pools and waterslides were excellent as well. We would definitely go back to enjoy our next family vacation. We recommend this resort.
Verified review

10/10 Exceptional

The resort was just as described online. All of the rooms are not online yet but they are doing well considering everything is not completely open. Some of the staff were amazing to include Juan, angel, junior, Tomas, Marisol, the and several of the young men that worked on the sports bar. Other staff were very rude but we did not allow them to ruin the experience. The buffet was good surprisingly and the Italian restaurant . The steakhouse was horrible. Overall I'd give it a three and a half out of five stars.
Verified review

6/10 Good

The hotel is brand new, its really beautiful, however it has a lot of issues still. Elevator at lobby wasn't working all the time. The food at the restaurants takes about an hour to be served. My room got flooded, a pipe exploded. Restrooms in public areas were always out of soap. My bags took an hour to be delivered from my hotel to the lobby. They still need to work on a lot of things to become an excellent hotel. However. Service and amenities are great. Night shows ara a plus.
Verified review

4/10 Fair

Luxury ? This property was not ready to open !! Travelled with family, 6 and 8 year old boys. They did not have enough staff for the amount of people that were there. Breakfast i usually don’t expect much on an all inclusive but this one was bad, took forever to get drip coffee and they did not have many options. Lunch options were ok, the only saving grace was the food truck. Dinner if you did not want to eat at the buffet every night you would need to wake up at 8am to make reservations. The Asian and steak were really good and the people helping were very thoughtful. We arrived and our tv wasn’t working, we called and they said they would fix it , 5 nights and no one ever came , we called and the front didn’t care and would hang up. Lazy River is a must , water slides are good , entertainment at night is good. Latte bar was excellent. Overall i wouldn’t call this luxury fighting for food and attention is not luxury . Doubt we would come back !!!! They were not ready to open !!!!!
Verified review

8/10 Very good

We went on a family vacation and decided on this hotel because of the waterpark for the kid, which he loved and we adults also enjoyed. Food wise: Buffet was nice, service was so so and I’m guessing it was because the hotel just open when we went, but no bad treatment. Francisco in the breakfast area was very good at doing our eggs every day. The Japanese restaurant was delicious, a shout out to our chef, which we don’t remember his name but he said his last name was Chan like Jackie Chan. Brazilian was amazing! Skirt steak or “Churrasco” and the turkey were cooked to perfection, very tasty. Service, we had Gregory attending us and we give him a 10/10. We could see he was new in this and was maybe a bit nervous but he was always there when we needed refills, fast attending to other needs and also being cordial and professional. The one serving us the meat was also very nice, making the restaurant feel lively. In the pool area, a shout out to Angel (waiter) which was very professional and nice. First one to present himself and welcome us to the hotel. Piña Colada and “Fresa” were out to go drinks… very good! Room and hotel were beautiful. Don’t know if there was entertainment at night besides live music and kids activities on the theater… we went to bed early after being all day at the pool. What I found a bit lacking was in the restrooms around the pool or beach I couldn’t find hand soap, don’t know if they had soap or the dispensers (electronic with sensors) didn’t work.
Verified review

10/10 Exceptional

This resort is great would definitely stay here again
Verified review

10/10 Exceptional

Amazing
Verified review

10/10 Exceptional

Excellent all
Verified review

8/10 Very good

Everything was good except for drinks, and the beach . The hotel is a completely new structure and its very nice. The rooms are perfect and very clean
Verified review

10/10 Exceptional

We stayed here with our kids and had a fantastic time. The hotel is super family-friendly and the staff was really nice. ​The Pool: The kids loved the pool and waterslides. It kept them busy for hours. ​The Rooms: Very clean, spacious, and comfortable for a family. ​Food: Good food options for both adults and picky eaters.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Restaurant reservation and waiting food on the food trucks in outside area.
Verified review

6/10 Good

The proper
Verified review

10/10 Exceptional

This place was amazing. It is a new resort therefore everything was spotless. We traveled in July and same as last year in Mexico lots of seaweed so we did not go to the beach. The pools we enough for us. Will definitely book again.
Verified review

10/10 Exceptional

Everything was perfect except for the buffet staff who they only think about money I understand they work hard and deserve a good tips but service is have to be equal to all the guests
Verified review

6/10 Good

Food quality and service were an issue , the food was not good and service very slow.
Verified review

2/10 Poor

Zero stars
Verified review

6/10 Good

A lot of hiccups this first week.
Verified review

8/10 Very good

They just opened for ten days on our trip so not all the restaurant and swim up pool are open. 80% of The staff did not speak English so it hard to communicate. The restaurant reservations staff did not speak English at all they messed up my reservation.