Is parking offered on site at Smartflats - Central Antwerp?

Sorry, there's no onsite parking at Smartflats - Central Antwerp.

What are the check-in and check-out times at Smartflats - Central Antwerp?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

Does Smartflats - Central Antwerp have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a toaster, and cookware.

What's the area around Smartflats - Central Antwerp like?

Smartflats - Central Antwerp is a short 4-minute walk from Antwerp (ZWE-Antwerp Central Train Station) and 5 minutes' walk from Antwerp Zoo.

Smartflats - Central Antwerp in Antwerp

10/10 Exceptional

17 July 2022

Large apartament, excellent area, short walk from the central station and the hustle and bustle of the city. Easy checkin.

Gentiana, 3-night trip

4/10 Fair

07 April 2025

Would not recommend

It was dirty, dusty, and lots of things was not done. The TV is not plugged in (the wire was not long enough either). The dishwasher stinks of very old dirty water. The fridge and the freezer are not working(if you are staying for a longer time thinking you can you them). There's no internet. There's a dryer but no washer. There's constant alarm from the front door down stairs that you also can hear from the bedroom. But the bed is pretty comfortable. And from the Hotels.com's side... The apartment with balcony is not available. I booked it but i hot the other apartment.

Miki, 4-night trip

4/10 Fair

25 May 2024

Half the doors didn't even work. Blood stains in the bathroom. Limited towels. Floors boards misshapen. Entrance to the building smells all the time especially the elevator. Share the lobby with the five guys so can use the elevator half the time during the day.

3-night trip

6/10 Good

19 August 2023

Great location

The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apartment was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.

Wendy, 6-night trip

2/10 Poor

26 September 2022

Elevator out of action, dirty rubbish-strewn liftwell, old stained couches in apartment. Very slow response from managers.

Susan, 2-night trip

2/10 Poor

17 September 2023

Filthy, greasy on the floors, which stuck underneath our shoes . Rats on the balconny and even one inside the apt.. Dishwaser was out of order. The equipment for dishes was lacking. Dusty and badly cleaned on arrival. No one from the staff called back, when we contacted them. Bed bugs , we were severely bitten all over . Overall a disgrace and far away from what one should expect of a 4 star hotel.

Monica, 6-night trip

6/10 Good

25 December 2023

Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.

Mark, 1-night trip

2/10 Poor

11 August 2024

Awful stay

When walking up, the front door didn’t work, so it was left open to the street. This entryway was not lit, and had equipment all over the place. We found out that we shared an elevator with Five Guys restaurant next door because one night it was full of potatoes. Upon arrival to our unit, we found the bathroom sinks had backed up and had trash in them. The main bathroom light did not work. Both of the toilet seats were not clean. The sheets had hair in them, the towels were all stained in some way. We found underwear under the bed. There was no hot water our entire stay. Only one of the windows was unlocked and could open, allowing very little ventilation. One of the windows was cracked. The floors were sticky in places. There were dirty handprints on the walls, stains on the ceiling, and water damage below the windows. The front door constantly jiggled because it was not actually framed. This place was very odd because there were lamps in places without outlets. The TV didn’t have an outlet anywhere close to it, so it did not work as advertised. We reached out to the owners via hotels.com and there has been no response.

Chloe, 3-night trip

4/10 Fair

07 April 2024

Although the property boasts a perfect location, ample space, and fantastic views, our stay was marred by numerous issues that made it quite challenging. Despite reaching out to The Smartflats Team via telephone and WhatsApp, none of the issues were addressed during our stay. 1. The internet connection was non-functional throughout our three-night stay. 2. We requested a change to our door access code due to security concerns, as our neighbors had the same code, compromising our safety and privacy. Additionally, the neighboring guests inadvertently entered our property. 3. A foul odor emanated from the shower. 4. The TV remote control was missing. 5. Essential bathroom amenities such as shower and hand wash utensils were depleted. 6. Numerous stains were present around many door knobs and light switches. 7. Kitchen cupboard and fridge doors exhibited a sticky residue. 8. The building entrance and elevator were significantly dirty and emitted unpleasant odors. 8. The doorknob to the sleeping room was broken. 9. Both the balcony door and the window in the sleeping room were dysfunctional and did not close properly. Had they addressed at least some of these issues, I would highly recommend the property due to its fantastic view and proximity to the central train station.

Nino, 3-night trip

2/10 Poor

09 May 2025

Habiba, 2-night trip

2/10 Poor

11 April 2025

Stuart, 2-night trip

10/10 Exceptional

02 January 2025

LUIS, 1-night trip

4/10 Fair

01 November 2024

Erg vies appartement, vloer plakte overal en de kinderen hadden na 30 seconden al vieze zwarte voeten. Gelijk gemeld bij service center maar ze hebben t niet opgelost. Verder zat in de vriezer een vieze laag ijs waar ze op de noordpool u tegen zeggen. Ook wilde een raam niet dicht, niet fijn met kleine kinderen op die hoogte. En bij verlaten was lift ook nog eens kapot wat een uur heeft gekost om alles op ee trappen naar beneden te krijgen. Dus afrader! Was alles dan slecht? Nee de grote van het appartement was geweldog evenals de locatie dicht bij het centrum, de winkels en de zoo!

Henk, 2-night trip

2/10 Poor

02 October 2024

Dylan, 2-night trip

2/10 Poor

23 September 2024

Like a horror movie

This place is dangerously rundown. Please cancel any bookings you have here Pro: • Location • Big space and nice terrace Against: • Front door to building is broken and replaced with dodgy door and plywood frame which is constantly open. The broken front door has a constant alarm. • Lift is broken to ground floor. It’s works intermittently and is often full of waste. • Hallways smell as is used for storage for dirty bedding and are used for storing waste for the Fast food burger place next door (5 Guys) who use the same lift and stairwell. E.g. lift was unusable for hours as it was full of large smelly bins • Hallway floors are wet. Smell is a mixture of fast food waste, homeless people and sewage. Hallways blocked with cages for bedding and food waste • Stairways are unlit. Lights have been torn out from the ceiling, presumably to allow the homeless to sleep in the dark. • Homeless people sleep in the lift lobby at night • There is a hole in the front door of the apartment stuffed with a plastic bag • The windows are broken or don’t lock making the place both hot and insecure. The bedroom has no opening windows (window is screwed shut) and is floor to ceiling glass, so is very hot. • There are mosquitos and bugs everywhere. Had to visit the pharmacy twice for numerous bug bites. Praying it’s the bugs I can see and not bed bugs. • Representatives of the property do nothing (look at reviews here and on other sites- these are long standing issues).

Simon, 5-night trip

2/10 Poor

22 August 2024

Disgusting and dangerous

Please stay away from this property it was disgusting and dangerous even the fire alarms was ripped of the walls and not to mention bugs in the cutlery draws ,rotten food in the fridge etc.etc

Ewa, 1-night trip

10/10 Exceptional

19 July 2024

Carlos, 1-night trip

6/10 Good

13 June 2024

Det fanns mycket att tillägga vad gäller underhåll. I princip allt var trasigt och det verkar som om det varit så länge och att ingen bryr sig. Men vi njöt av storleken och utsikten samt det perfekta läget.

Maria, 4-night trip

2/10 Poor

17 March 2024

Andreas, 1-night trip

2/10 Poor

22 January 2024

No heating . Floor warped terrible. No remote control. No communication to change late at night from the hotel. No light in bathroom light missing from ceiling - led me on that someone would contact too late at night to change hotels -3 outside freezing night. Money not refunded. However we booked through Expedia and they arrange another hotel

Louise, 3-night trip

6/10 Good

09 January 2024

Goede locatie maar verwaarloosd appartement

Het appartement is gelegen op een mooie locatie in Antwerpen vlakbij het centraal station. Helaas wordt het appartement slecht onderhouden (geen werkende chauffage!) en voelt het verblijf onveilig (deur kan niet op slot langs binnenzijde). Niet aan te raden.

davy, 1-night trip

8/10 Very good

26 October 2023

bien globalement mais...

beaux volumes mais pas aussi sexy que sur les photos (pas de balcon) malgré choix version luxe impossible de se servir de la tv

Denis, 1-night trip

8/10 Very good

18 September 2023

De lokatie van het appartement is top. Het is een prachtig appartement met heel veel licht. Bedden waren netjes gemaakt. Wij waren echter niet tevreden over de netheid van de keuken en de gangen.

1-night trip

4/10 Fair

25 August 2023

Der lift in den 6.stock defekt, stiegenhaus stark verschmutzt, das Haus eine Baustelle, die klospülung defekt,

Petra, 1-night trip

6/10 Good

31 July 2023

Appartement was lekker ruim en goed gelegen. Lift was stuk, dus we moesten via trap naar de 4e etage. Verlichting in trappenhuis was gedeeltelijk defect, dus had je een zaklamp nodig om de deur te vinden. TV werkte niet goed. Zwakke wifi in appartement.

Leon, 3-night trip

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