In the heart of Dubai, Citymax Bur Dubai offers a vibrant retreat with two on-site restaurants serving breakfast, lunch, and dinner. Unwind at the poolside bar or coffee shop/cafe after exploring Textile Souk and Dubai Museum. With free in-room WiFi and helpful staff ready to assist you at the 24-hour front desk.
At Citymax Bur Dubai, you'll be a short five-minute drive from BurJuman Mall and Dubai Museum. Guests can visit the fitness centre for a workout or grab a bite to eat at CityCafe, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Public transportation is close by: ADCB Station is only 11 minutes on foot.
At a glance
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Hotel size
691 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 4 and younger eat free breakfast
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking is limited
Height restrictions apply for on-site parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
What to do
Pool table
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Fitness center
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
CityCafe - This buffet restaurant serves breakfast, lunch, and dinner.
Claypot - This theme restaurant serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: AED 10.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 26 for adults and AED 13 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 639949
Also known as
Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai
Frequently asked questions
Does Citymax Bur Dubai offer free cancellation for a full refund?
Yes, Citymax Bur Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citymax Bur Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Citymax Bur Dubai?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Citymax Bur Dubai?
Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.
What is there to do at Citymax Bur Dubai and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Citymax Bur Dubai?
Yes, there are 2 onsite restaurants.
What's the area around Citymax Bur Dubai like?
Citymax Bur Dubai is in Bur Dubai, a short 12-minute walk from BurJuman Mall.
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Reviews
Reviews
7,4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,8
Cleanliness
7,2
Location
7,4
Staff & service
7,4
Property conditions & facilities
Popular mentions
Room
Breakfast
Lobby
Reviews
Verified
10/10 Exceptional
30 January 2026
Facilities, cleanliness, amenities, breakfast accessibility all good.
Hariharan
Hariharan, 4-night trip
Verified
10/10 Exceptional
10 December 2025
Excellent and clean
Hamed
Hamed, 3-night trip
Verified
10/10 Exceptional
19 December 2025
Everything was great. Food was delicious. Will definitely go there again for food and service.
House keeping was great !!
Only complain was that they don’t have any trolleys at the reception and I had to wait for 30 minutes so i can move luggage to the room MYSELF !!
Anup
Anup, 3-night trip
Verified
10/10 Exceptional
27 October 2025
STAFF AND LOCATION
Stanley
Stanley, 1-night trip
Verified
10/10 Exceptional
09 September 2025
The staff was friendly
Shital
Shital, 26-night trip
Verified
10/10 Exceptional
22 April 2025
Clean and friendly hotel
joseph
joseph, 8-night trip
Verified
10/10 Exceptional
15 July 2025
Clean room and good price from [ Expedia ]
Muhammad
Muhammad, 4-night trip
Verified
10/10 Exceptional
23 June 2025
Place is an excellent location for those looking to go shopping in Dubai
OBIAGELI
OBIAGELI, 3-night trip
Verified
10/10 Exceptional
28 June 2025
Very good staff
Muhammad
Muhammad, 3-night trip
Verified
6/10 Good
11 October 2025
Very noisy lobby, crowded, loud music. However the property is well maintained. Rooms are basic but clean and neat.
The mattress is very hard
Nicolas
Nicolas, 3-night trip
Verified
10/10 Exceptional
19 January 2025
Best vale of your money
Staff was very nice
Muhammed
Muhammed, 3-night trip
Verified
6/10 Good
02 March 2025
Horrible checkin experience. Not staff to meet the inflows.
For the price the rooms are small and outward facing windows.
Breakfast was good.
shami
shami, 1-night trip
Verified
8/10 Very good
12 February 2026
Nice hotel
Steven
Steven, 2-night trip
Verified
8/10 Very good
21 February 2026
We stayed at Citymax hotel in Bur Dubai for 4 days. The hotel had a nice reception and rooms. We were pleasantly surprised about the pool area. However some extra cleaning of the bathroom was needed.
Jan-Erik
Jan-Erik, 4-night trip
Verified
10/10 Exceptional
24 November 2025
Good supportive friendly staff
Chetan
Chetan, 2-night trip
Verified
2/10 Poor
25 January 2026
Small room high pricing
Shiju
Shiju, 5-night trip
Verified
10/10 Exceptional
09 October 2025
Easy to book
Suri Babu
Suri Babu, 1-night trip
Verified
10/10 Exceptional
09 May 2025
Great location and clean rooms - good price
Anand
Anand, 5-night trip
Verified
10/10 Exceptional
20 September 2025
Step from desk very kind give us very good room n rate was excellent n all is good
Kindness staying safety n very convenient
Everything good
Thanks
Kyung
Kyung, 2-night trip
Verified
8/10 Very good
19 November 2025
Rooms are clean but the shower area is small and no amenities in the Bathroom
BHARAT LAKHMAN
BHARAT LAKHMAN, 2-night trip
Verified
8/10 Very good
21 November 2025
It was excellent food. We could not get early check in so it was inconvenient. Though we did informed them.
Anup
Anup, 2-night trip
Verified
10/10 Exceptional
06 November 2025
Good
Swamy
Swamy, 1-night trip
Verified
6/10 Good
30 October 2025
Room is clean but very basic. Its in the vinicity of Indian neighbourhood. Thus, a lot of Indians booked this hotel. Place is safe, but cater to more for our Indian friends.
Koon Beng
Koon Beng, 4-night trip
Verified
4/10 Fair
10 November 2025
40 minute check in queue, short-tempered receptionist. Music blasting from night club all the way to the room making sleeping impossible. Ideal for a cheap party hotel.
Maris
Maris, 1-night trip
Verified
6/10 Good
12 December 2025
i don’t know why indian people have meeting in corridor,not only one time every morning and mid nights did the same with lots of laughing and noice