Hotel Mundo Maya Palenque

Property class: 4
Family-friendly hotel in Palenque with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Palenque with a stay at Hotel Mundo Maya Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge and a health club.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is R1 443
R1 703 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, Balcony, Garden View

A bedroom with a bed, a woven chair, a table, and a large black vase.

Deluxe Room, Balcony, Garden View

10,0 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Deluxe Double Room, Balcony, Garden View

A hotel room with two beds, a dining table, a ceiling fan, and a view of greenery outside.

Deluxe Double Room, Balcony, Garden View

10,0 out of 10
Exceptional
(21 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, a ceiling fan, a dining table with chairs, and a view of greenery through the window.

Junior Suite

8,0 out of 10
Very good
(1 review)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Presidential Suite

A bedroom with a large bed, a wooden desk, a dining table, and a stone wall.

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 4

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About the area

Map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 5 min walk - 0.4 km
  • Aluxes Eco Park - 14 min walk - 1.2 km
  • Palenque Archaeological Zone - 10 min drive - 4.0 km
  • El Panchán - 11 min drive - 5.1 km
  • Museo Del Textil - 12 min drive - 5.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 119 min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪El Panchán - ‬17 min walk
  • ‪Restaurante Maya Cañada - ‬5 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪Don Mucho's - ‬17 min walk
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

  • Enjoy your visit to Palenque with a stay at Hotel Mundo Maya Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge and a health club.

At a glance

Hotel size

    • 144 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Limited on-site parking (max 1 space per unit)
    • Height restrictions apply for on-site parking

Transfers

    • Train station shuttle from 7:00 AM to 5:00 PM*

Off-site

    • Area shuttle within 15 kilometres*

Other information

    • Smoke-free property

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Reviews

Hotel Mundo Maya Palenque Reviews

9,4

Exceptional

9,8

Cleanliness

9,2

Amenities

9,4

Staff & service

9,6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa offered excellent massages and reasonable prices. (4 reviews)
  • Breakfast was consistently described as very delicious, tasty, and pleasant with good variety of options. (9 reviews)
  • Parking was safe and practical with plenty of space and 24/7 monitoring. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Beautiful hotel near the ruins. Modern, clean, comfortable.
Verified review

10/10 Exceptional

The hotel was absolutely incredible. We were only there two nights so next time I would definitely stay longer to enjoy the hotel more. The room was great. The staff were incredible. The food was delicious, I can't wait to go back.
Verified review

10/10 Exceptional

Beautiful setting and friendly helpful staff
Verified review

10/10 Exceptional

New hotel, very friendly staff. Will definitely be staying here when we return.
Verified review

10/10 Exceptional

great service and perfect location .... feel very safe
Verified review

10/10 Exceptional

Beautiful hotel, helpful and friendly staff, and you are in the middle of nature!
Verified review

10/10 Exceptional

Room excelent condition, staff friendly and porfessional, restaurant with good food
Verified review

10/10 Exceptional

The best hotel experience I’ve ever had! The design is stunning, and the room was perfect. I loved the peaceful jungle atmosphere and the great pool. Total perfection!
Verified review

6/10 Good

Property is beautiful. Room was clean. The restaurant food is very pricey and not very good. We were out of AC the last day we were there. It was super hot. We called the front desk, but they weren't very helpful.
Verified review

10/10 Exceptional

Nice clean rooms, professional and friendly staff. All rooms have terrace. Easy access from the Palenque Chiapas airport or the downtown area. Close to Palenque's archeological site.
Verified review

10/10 Exceptional

Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Verified review

10/10 Exceptional

the site and hotel were beautiful, almost like living in the jungle adjoing the National Park where the ruins are. All you can hear from your balcony was the birds and insects at nite. almost magical Staff was awesome, place was spotless
Verified review

10/10 Exceptional

Excellent service! Beautiful, new property and stunning balcony jungle views! The rooms were extra luxurious and comfortable.
Verified review

10/10 Exceptional

Wow, is just one word that you can think of when you get off the van, just wow. Beautiful, well maintained, excellent staff, clean and just a good feeling in the middle of the jungle listening to nature all around.
Verified review

10/10 Exceptional

Lovely clean hotel with excellent services and friendly staff. The a/c in our room stopped working so we were moved to another room after staff tried to fix the problem. I was ill for 2 days of our stay. Reception and restaurant staff were really helpful when my husband asked various questions about help with cancelling a trip we had booked with another company, room service and medicines. I would definitely stay here again if I was back in the area.
Pool at night
Exterior at night
Breakfast view
Room service
Verified review

10/10 Exceptional

The hotel is beautiful, rooms very very comfortable and spacious, breakfast was included and it was delicious, lunch and dinner for a price that it was decent. All meals delicious. Room service is also available. The resort is across the street to buy the tickets for the Maya ruins, then they will transport you to the entrance. Very convenient location. Make sure to bring enough Mexican pesos, we had credit card and dollars but many vendors outside the resort do not accept credit cards or dollars so I couldn’t buy a couple of souvenirs that I like. Fortunately you can take a taxi and go to Banco Azteca to change money. We are definitely going back and bring the whole family with us. Thank you to Juan Antonio our waiter for the excellent service provided to us and others as I was able to observe while he was attending other guests, and Sarai that was always attentive to have the restaurant tables ready.
Verified review

10/10 Exceptional

Great resort-style hotel to chill out in and use as a base for sightseeing. The price is hard to beat for what you get. It’s located close to the Palenque Maya site which puts it in the middle of the jungle. It makes the Maya ruins a breeze to reach but limits alternative dining options or going for a quick walk in town. The setting is awesome though if you like being in nature. The hotel restaurant has tasty food even if it wasn’t the best I had during my four weeks in Mexico. Friendly staff as well.
Verified review

8/10 Very good

Very beautiful hotel set in lush jungle super convenient to the National Park. Ample pool area Room was almost perfect. Nice comfortable bed. Great shower. Soft towels. Air/Heat. Strong wifi. TV worked. Clean! Excellent massage at spa…but took some effort to get appts. We went around in circles but eventually succeeded and someone was able to set a date/hour for services. Complimentary transport to Tren Maya was greatly appreciated. However…recommend avoiding the restaurant. First meal was ok…just thought it odd I couldn’t leave a tip on my credit card. Tips must be in cash. Second and third meals…foods to be hot were cold. Crunchy was soggy. Lacked seasoning. We gave up and found excellent places to eat in town. Cab ride to/from $5 usd.
Verified review

10/10 Exceptional

These hotels are part of a hotel chain run by the Mexican government in conjunction with the Tren Maya project. They are all extremely convenient to the various archaeological sites (in this case Palenque), and very affordable - particularly for international travelers, but they are also intended to be within the reach of national tourists - while providing the full amenities of a five star resort: gym, pool, balcony, excellent food, gorgeous gardens, etc. Staff is very helpful and accommodating. Also, I'll note the hotel itself wasn't at all crowded during the 2025 winter holidays, making it still a bit of a hidden gem. If you are the kind of person that wants to support the Mexican democratic socialism project (4T), that's also an additional reason to stay here. However, to be honest, these hotels are a great deal regardless of one's politics. I've stayed in two Hotel Mundo Maya hotels and found both of them similarly excellent (they are very much built and run along a similar template). I would strongly recommend considering them if visiting any of the Mayan ruins across the train route! For this one in particular, the Palenque archaeological site's entrance is right across the street from the hotel's parking lot (a short shuttle ride or very reasonable walk from the reception). p.s. I am from Mexico, but living abroad. This review is in English just because I am aiming it towards international tourists, since they are less likely to know about this hotel chain.
Hotel garden paths
Their standard room
Technically not part of the hotel, but the archaeological site is literally next door :)
Verified review

6/10 Good

50% of the staff was good. The main courses at the restaurant were excellent. The cleaning staff did a great job in my room. The pool is not deep enough. Overpriced for what you get
Verified review

10/10 Exceptional

Food is limited once you’re there. The property is beautiful and beyond relaxing. I look forward to returning soon.
Verified review

10/10 Exceptional

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Verified review

10/10 Exceptional

Fantastic experience. Recommended.
Verified review

10/10 Exceptional

The restaurant was excellent, the rooms great, amenities and staff excellent.
Verified review

10/10 Exceptional

Great location and beautiful place to stay