Hyatt Place Ha Long Bay, Bai Chay offers a fantastic location, putting you only steps from Ha Long Bay. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a children's pool.
Hyatt Place Ha Long Bay, Bai Chay offers a fantastic location, putting you just steps from Ha Long Bay. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool and a children's pool.
At a glance
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Hotel size
161 rooms
Arranged over 15 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered on-site self-parking
On-site garage
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Water dispenser
Traveling with children
Children's pool
Lifeguard on site
Working away
Business center
4 meeting rooms
Coworking spaces
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2025
Fireplace in lobby
Television in common areas
24-hour fitness center
An outdoor pool
Bicycle parking
Humane treatment of captive wild animals
Comprehensive food waste policy
Comprehensive recycling policy
Reception hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Front entrance ramp
Visual fire alarm
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 39
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
50-inch Smart TV
Premium cable channels
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Free bottled water
Dining table
More
Housekeeping on request
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 440000 per person
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Property Registration Number 0201581234-001
Also known as
Hyatt Ha Long Bay, Bai Chay
Hyatt Place Ha Long Bay, Bai Chay Hotel
Hyatt Place Ha Long Bay, Bai Chay Ha Long
Hyatt Place Ha Long Bay, Bai Chay Hotel Ha Long
Frequently asked questions
Is there a pool at Hyatt Place Ha Long Bay, Bai Chay?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Hyatt Place Ha Long Bay, Bai Chay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hyatt Place Ha Long Bay, Bai Chay?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Ha Long Bay, Bai Chay?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hyatt Place Ha Long Bay, Bai Chay and nearby?
Hyatt Place Ha Long Bay, Bai Chay has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Ha Long Bay, Bai Chay?
Yes, there's an onsite restaurant.
What's the area around Hyatt Place Ha Long Bay, Bai Chay like?
Hyatt Place Ha Long Bay, Bai Chay is in Bai Chay, a short 6-minute walk from Ha Long Night Market and 5 minutes' walk from Cái Dăm Market.
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Reviews
Hyatt Place Ha Long Bay, Bai Chay Reviews
9,8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
8,8
Amenities
9,0
Staff & service
10
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
28 October 2025
Beautiful hotel.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
14 October 2025
The pool was awesome! Well maintained.
Victor
Victor, 1-night trip
Verified
10/10 Exceptional
10 February 2026
Fantastic hotel with the best staff ever - so polite Nd friendly