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Mark Hotel

1.0 star property
Heraklion beach resort with water park and restaurant

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Photo gallery for Mark Hotel

Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
Front of property
Lobby sitting area
Bar (on property)
Exterior
Located near Heraklion Port, Mark Hotel offers a warm welcome with spa services, a poolside bar, and a delightful restaurant. Enjoy horseback riding and boat tours on site or unwind by the lobby fireplace. With in-room WiFi, sun loungers by the seasonal outdoor pool and helpful staff have left previous guests feeling at ease.

Reviews

6,0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Airport transfer
  • Pool
  • Laundry facilities
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Water park
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double or 2 Twin Beds

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Private bathroom
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Single Room, 1 Twin Bed

Highlights

Furnished balcony
Air conditioning
Refrigerator
TV
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

View from room

Carpe Diem Hotel

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking
10.0 out of 10, Exceptional, 1 review
The price is R1 494
R1 707 total
includes taxes & fees
23 Mar - 24 Mar
Carpe Diem Hotel
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About the area

Map
Evrou 19, Heraklion, Crete Island, 71303

What's nearby

  • Historical Museum of Crete - 3 min drive
  • Heraklion Town Hall - 4 min drive
  • Heraklion Loggia - 4 min drive
  • Heraklion Port - 5 min drive
  • Heraklion Archaeological Museum - 5 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Snack Point - ‬18 min walk
  • ‪Kasaoulio - ‬6 min walk
  • ‪Coco Cafe - ‬2 min drive
  • ‪Το Μιτατο Του Ρουβα - ‬13 min walk
  • ‪Δαφερμος - ‬2 min drive

About this property

Mark Hotel

At Mark Hotel, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Heraklion Port and Heraklion Archaeological Museum. Guests in the mood for pampering can indulge in massages, facials, and mani/pedis, and the water park provides fun for everyone. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a seasonal outdoor pool, and a children's pool.

Languages

English, French, German, Greek, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 40 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges EUR 3 for credit card payments
    • The front desk is open daily from 7:30 AM - 1:00 AM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle within 150 metres*
DONE

Other information

    • Designated smoking areas
    • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared refrigerator
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Horse riding/rentals
  • Boat tours
  • Karaoke
  • Pool table
  • Beach access
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Massage/treatment rooms
  • Lockers available
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 3 for children
  • Airport shuttle service is offered for an extra charge of EUR 25.00 per room (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of EUR 3

Renovations and closures

The following facilities will be closed during July, August, September, October, November, and December:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:30 PM
  • The seasonal pool is open from April to October

Policies

Clothing is optional at this property.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts major credit cards.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Park Heraklion
Park Hotel Heraklion
Park Hotel
Mark Hotel Resort
Mark Hotel Heraklion
Mark Hotel Resort Heraklion

Frequently asked questions

Does Mark Hotel offer free cancellation for a full refund?

Yes, Mark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mark Hotel?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 9:30 PM.

Are pets allowed at Mark Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mark Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Mark Hotel?

Yes, an airport shuttle is available. The charge is EUR 25.00 per room one-way.

What are the check-in and check-out times at Mark Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Mark Hotel and nearby?

Have fun with onsite activities like horseback riding and boat tours. Enjoy amenities like a water park and a garden.

Are there restaurants at or near Mark Hotel?

Yes, there's an onsite restaurant that offers local cuisine.

Does Mark Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Mark Hotel like?

Mark Hotel is a short 18-minute walk from Ammoudara Beach and 9 minutes' walk from Pankritio Stadium.

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Mark Hotel Reviews

Reviews

6,0

Good

6,6/10

Cleanliness

6,8/10

Staff & service

4,6/10

Amenities

5,6/10

Property conditions & facilities

2,0/10

Eco-friendliness

Reviews

2/10 Poor

Das Park Hotel gibt es nicht! Das Hotel an dieser Adresse heißt Mark Hotel. Das Mark Hotel gibt es auch bei Google Maps !
Dirk, 1-night trip

8/10 Very good

Ayub, 2-night trip

10/10 Exceptional

GERARD, 1-night trip

6/10 Good

Nous avons séjourné dans cet hôtel seulement une nuit. Le personnel a été accueillant. L'hôtel correspond aux prix demandé. La literie est de mauvaise qualité (matelas à ressorts) nous n'avons pas très bien dormi. Notre chambre était bien équipé et la qualité du mobilier reste correcte pour le prix que nous avons payé. Pour ce prix là en France, nous avons un formule 1 avec une chambre tout en plastique avec le strict minimum. Au park hôtel nous avions quand même un logement type studio.
Julie, 1-night trip

2/10 Poor

Worst shower ever been in. Door you had to slam to close and wake everyone up breakfast below average to far to go anywhere by walking
Emmanuel, 2-night trip

10/10 Exceptional

1-night trip

6/10 Good

Ok pour 1 nuit mais pas de séjour prolongé
Nous avons résidé ici pour une petite nuit avant de prendre l'avion à Heraklion. La chambre n'est pas grande pour 4 dont 2 enfants. Télé présente mais ne fonctionnait pas. La piscine était ok mais s'il y a du monde faut oublier. La personne de l'accueil était sympathique sans plus. La mer n'est pas très loin mais beaucoup de vagues. Il y a un petit parc pour les enfants. Un car wash à 100 mètres très pratique avant de rendre la voiture de location(11€ intérieur extérieur fait par les employés). Un sports bar à côté où on peut manger. Le parking n'est pas privatif on est juste garé dans la rue à côté de l'hôtel et encore faut trouver de la place (bon courage). Le wifi ne fonctionnait pas.
Eva, 1-night trip

8/10 Very good

2-night trip

6/10 Good

Man musste Grundlos die Zimmer wechseln, es war mega laut und putzen kennen die nicht.
5-night trip

4/10 Fair

Primo impatto negativo per quanto riguarda le condizioni della struttura. Stanze molto vecchie, letti rumorosi anche per minimi spostamenti, pulizia assente, bagni costantemente sporchi, docce senza tenda e nessun supporto per il soffione. Unica nota positiva: aria condizionata sempre funzionante.
7-night trip

8/10 Very good

Pieni mukava hotelli. Hotellin pihalla siisti uima-allas joka oli lasteni suosikki. Rauhallinen sijainti. Hiljainen huone. Siivous joka päivä. Mukava henkilökunta. Suosittelen. Tullaan uudestaan. Hotellissa on myös mahdollista syödä aamupalaa. Hotellin huone oli hyvä. Parisängyssä hyvää nukkua. Hotelllin lähellä kävelee kissat. Myös pieni kanala on vieressä, joka on lasteni mielessä. Lyhyt kävelymatka rannalle. Meri näkyi myös hotellihuoneen ikkunasta/parvekkeelta mikä on ihanaa. Jääkaappi on hotellin huoneessa, joka aamu kylmää vettä. Hotelli on hyvä ja perheemme tykkäsi siitä. Toimiva kokonaisuus!
LariSa, 7-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

6/10 Good

Moyennement satisfaisant
Personnel très gentille et accueillant parlant couramment anglais. L'hôtel est propre mise à part les chambres qui sont faite une fois la semaine et juste par un coup de toile vite fait. Même pas le ballet passer avant, les serviette également sont changer une fois la semaine. L'hôtel est situé à 100m de la plage ou vous pouvez louer un transat pour 3€ la journée avec une boisson offert. mais loin du centre d'heraklion et de tout site touristique, rien au alentour à visiter. La WiFi est comme on dirait inexistant avec 5 réseaux différents ou il est impossible de rester connecter plus de 2mn sur le même serveur. Il faut changer à chaque fois. Donc oublier les face-time. Hôtel pour étudiants voulant partir à moindre frais je recommande mais pas pour une famille ou pour un couple qui veulent passer des vacances romantique. Il n'y a pas d'isolation, on entend les chasse d'eau, et les douche des autres. Parfois même des ronflement. La piscine est superbe et propre. Je recommande tout de même cette hôtel qui m'a permis de passer de superbe vacances en Crête, une île de rêve.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Disappointing
This room had no extras, but the bare minimum of what is needed for an overnight stay. The bed was not very comfortable and likely needs to be replaced. The shower was basically right beside the toilet, but it was hot.
This review was submitted before 2018 and has not been verified.

6/10 Good

Station de départ
pratique pour une étape
This review was submitted before 2018 and has not been verified.

6/10 Good

Hostel-like.Very close to beach.
Park Hotel is only a 10 minute walking distance from the beautiful beach. There is wifi in the rooms and the staff is very friendly and family oriented. The hotel is more like a hostel with limited space and a tiny bathroom. The beds are okay and there is a balcony. It was perfect for my one-night stay as a last resort.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hôtel adapté à un séjour en transit
La patronne de l hôtel est accueillante mais la chambre était très propre mais de confort moyen...
This review was submitted before 2018 and has not been verified.

2/10 Poor

Una pesadilla con bombas fetidas incluidas
Teniamos 2 noches pagadas y sólo nos quedamos una... No se podia estar allí! El hotel estaba muy viejo, los muebles eran todos diferentes y estaban en muy mal estado y además no habia televisión. La cocina estaba sucia y llena de óxido. La nevera también era un desastre. El baño,sucio, era tan pequeño que no se cabia en la ducha y era imposible sentarse en el inodoro. No habia servicio de habitaciones a diario, así que te tenias que hacer tu la cama y no cambiaban las toallas. A parte de todo esto, pagamos un extra por tener una habitación mejor con vistas al mar y nos dieron una planta baja sin vistas a ningun sitio. La señal de wifi es muy débil y sólo llega al pasillo, no en las habitaciones. Por la noche fue imposible dormir, los huéspedes se dedicaron a tirar bombas fetidas en la zona de nuestra habitación, fue horrible! El olor, personas vomitando, etc. Y el personal del hotel no hizo nada. Al dia siguiente nos quejamos y la unica respuesta que nos dieron fué que eso no era un hotel de 5 estrellas!!! Patético! No ofrecieron ninguna compensación por la noche que no dormimos allí y tampoco por no habernos dado la habitación que habiamos pagado. Tener cuidado al ir a Creta, no coger ningún hotel sin ver una foto del baño ya que te puedes llevar alguna sorpresa... Finalmente nos fuimos a otro hotel en el centro, pagamos un poco más pero valió la pena. Creta es muy bonito y no se puede permitir que un hotel así te destroce las vacaciones. Le sobran todas las estrellas
This review was submitted before 2018 and has not been verified.

4/10 Fair

slitet med trevlig personal.
Slitet hotell med gångavstånd till en stor strand.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

4/10 Fair

Overpriced and grim!
We thought this was the hotel where we had stayed 50 years ago (yes,really!), but it clearly was not! Very dark and grim lobby---rooms need new lighting (bathroom light flickered all night). Friendly and helpful staff, but overpriced.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Excelente
Muy bien, el personal muy amable , zona tranquila
This review was submitted before 2018 and has not been verified.

2/10 Poor

kehno
varustus taso alle esitteen ,sijainti kaukana keskustasta vaikka esitteenne antoi ymmärtää toisin
This review was submitted before 2018 and has not been verified.

6/10 Good

hotel pratique pour une nuit en fonction de son emplacement par rapport aux acces.