In the heart of Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center offers a warm welcome with continental breakfast and free WiFi. Unwind at the seasonal pool or explore nearby Texas Tech University; with a gym, bar, and helpful staff on hand.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Connecting rooms available
Pool
Pet-friendly
Gym
Main amenities (12)
Daily housekeeping
Outdoor pool
Fitness center
Seasonal outdoor pool
Bar/lounge
Business center
2 meeting rooms
Terrace
24-hour front desk
Air conditioning
ATM/banking services
Vending machine
Feel at home (6)
Rollaway/extra beds available (surcharge)
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Television
Terrace
The current price is R1 200
R1 200
R1 380 total
includes taxes & fees
01 Jun - 02 Jun
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hydromassage showerhead
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hydromassage showerhead
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Hydromassage showerhead
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette
Standard Room, 1 Queen Bed, Non Smoking, Kitchenette
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette
Standard Room, 1 King Bed, Non Smoking, Kitchenette
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Hydromassage showerhead
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Sofa bed
Separate bedroom
Hydromassage showerhead
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
SureStay Plus Hotel by Best Western Lubbock Medical Center
When you stay at SureStay Plus Hotel by Best Western Lubbock Medical Center, you'll be just a 5-minute drive from Texas Tech University and Buddy Holly Center. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness center and a terrace. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
112 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (up to 36 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 15 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from April to August
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Lubbock Medical Center and nearby?
SureStay Plus Hotel by Best Western Lubbock Medical Center has an outdoor pool and a fitness center.
Does SureStay Plus Hotel by Best Western Lubbock Medical Center have rooms with private hot tubs?
Yes, each room has a spring water bathtub.
What's the area around SureStay Plus Hotel by Best Western Lubbock Medical Center like?
SureStay Plus Hotel by Best Western Lubbock Medical Center is in the heart of Lubbock, a short 6-minute walk from Covenant Lakeside Hospital and 18 minutes' walk from United Supermarkets Arena.
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SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews
Reviews
7,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,6/10
Cleanliness
8,0/10
Staff & service
7,4/10
Amenities
7,2/10
Property conditions & facilities
7,6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Bar
Children
Shower
Bathroom
Family friendly
Reviews
8/10 Very good
19 May 2025
The folks were very friendly. The Hotel was OK and looked like it could use some cosmetic updates
Gregory
Gregory, 2-night trip
10/10 Exceptional
03 May 2025
Great overnight stay. Desk clerk was very friendly and efficient even with the slow computers she had to deal with.
Kathy
Kathy, 1-night trip
4/10 Fair
10 May 2025
Wasn’t bad, wasn’t great
Hotel was very dated, but it wasn’t terrible. Wasn’t super clean, fixtures were dingy, the halls were missing trim. The price was good for a quick trip for one night.
Amanda
Amanda, 1-night trip
6/10 Good
19 May 2025
Not impressed with breakfast bar - overall a
Verified traveller
2-night trip
4/10 Fair
14 May 2025
What about redecoration and breakfast improvement
We booked 4 nights. The first night was totally awful due to the sound of traffic
But the manager gave us another room the day after. That was great.
The pool area was closed
The breakfast was the worst ever. So we had our own food
stefan
stefan, 4-night trip
10/10 Exceptional
15 March 2025
convenient
A budget friendly place close to the
Texas Tech campus. Nice breakfast.
TERESA
TERESA, 1-night trip
10/10 Exceptional
13 October 2024
Always a great stay
Jamie
Jamie, 1-night trip
2/10 Poor
25 April 2025
Never again
Worst motel I stayed at yet, the rooms were small, dirty in aid, pool was closed, beds were hard never again
Tv
Tv, 1-night trip
10/10 Exceptional
18 February 2025
Clean. Safe. Pet friendly.
james j
james j, 1-night trip
10/10 Exceptional
04 February 2025
Everything was good
Angel
Angel, 1-night trip
10/10 Exceptional
26 August 2024
Great hotel and great pricing
Rosalva
Rosalva, 1-night trip
8/10 Very good
30 January 2025
Comfortable beds
The beds in both of our rooms were very comfortable. The staff was friendly.
The breakfast was a little lackluster, but I was there toward the end of the serving time so they might have been winding down.
Adam
Adam, 1-night trip
2/10 Poor
17 April 2025
Bed was broken. Room smelled old and like mildew
Tracy
Tracy, 1-night trip
8/10 Very good
17 February 2025
It was quiet, even though it was a little older.
Patricia
Patricia, 1-night trip
10/10 Exceptional
09 July 2024
I always enjoy my stay here
Christine
Christine, 1-night trip
8/10 Very good
27 November 2024
Very convenient kication wasy to get too.
Eddie
Eddie, 1-night trip
10/10 Exceptional
21 October 2024
Big tv, soft bed and well worth the $60 a night I paid
Fred
Fred, 3-night trip
10/10 Exceptional
29 July 2024
I love staying here it’s clean comfortable and staff is friendly
Christine
Christine, 1-night trip
8/10 Very good
11 November 2024
4 stars
Our stay was great! The beds were super comfy! The room was clean. We will definitely recommend this hotel and stay again!
Schawn
Schawn, 2-night trip
8/10 Very good
24 August 2024
Good room for the price.
Shane
Shane, 1-night trip
8/10 Very good
28 August 2024
I like the included breakfast and the staff is very nice. Rooms are clean and parking is easy.
Cynthia
Cynthia, 2-night trip
8/10 Very good
09 October 2024
The owner and the workers were all very friendly. The breakfast was delicious.
Hesed Victor
Hesed Victor, 2-night trip
8/10 Very good
08 October 2024
Hot Breakfast
I recommend this hotel. Friendly staff, nice rooms. Good hot breakfast!
Kristina
Kristina, 3-night trip
10/10 Exceptional
18 June 2024
Nice Stay
A great place to stay. The staff were super, the amenities were delightful and the breakfast was plentiful.
John
John, 1-night trip
10/10 Exceptional
05 September 2024
Front desk staff was very helpful at checking us in and giving us a specific location we requested at checkin.