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Sheratton Regency Hotel

Photo gallery for Sheratton Regency Hotel

Property entrance
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Overview of Sheratton Regency Hotel

Sheratton Regency Hotel

3.5 star property
3.5-star hotel in Tangana with outdoor pool and restaurant

6,8/10 Good

43 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
Map
Moi Ave, Mombasa

Room options

About this area

What's nearby

  • In Tangana

Getting around

  • Mombasa (MBA-Moi Intl.) - 25 min drive
  • Ukunda (UKA) - 73 min drive
  • Vipingo (VPG) - 77 min drive

Restaurants

  • Bella Vista Restaurant - 3 min walk
  • Shehnai - 5 min walk
  • Blue Room - 8 min walk
  • Singh Restaurant - 11 min walk
  • Tarboush - 12 min walk

About this property

Sheratton Regency Hotel

Sheratton Regency Hotel is a great choice for a stay in Mombasa. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers love the pool and WiFi.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms

Arriving/Leaving

  • Check-in time from 11 AM - midnight
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Sheratton Regency Hotel Mombasa
Sheratton Regency Mombasa
Sheratton Regency
Sheratton Regency Hotel Hotel
Sheratton Regency Hotel Mombasa
Sheratton Regency Hotel Hotel Mombasa

Frequently asked questions

Does Sheratton Regency Hotel offer free cancellation for a full refund?
Yes, Sheratton Regency Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheratton Regency Hotel?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Sheratton Regency Hotel on 08 December 2022 start from R815, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheratton Regency Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheratton Regency Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheratton Regency Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheratton Regency Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sheratton Regency Hotel?
You can check in from 11 AM - midnight. Check-out time is 10 AM.
What is there to do at Sheratton Regency Hotel and nearby?
Sheratton Regency Hotel has an outdoor pool.
Are there restaurants at or near Sheratton Regency Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Bella Vista Restaurant (3-min walk), Shehnai (5-min walk), and Blue Room (8-min walk).
What's the area around Sheratton Regency Hotel like?
Sheratton Regency Hotel is a short 1-minute walk from Two Tusks and 7 minutes' walk from Holy Ghost Cathedral.

Overall score and ratings

6,8

Good

7,1/10

Cleanliness

7,5/10

Staff & service

6,7/10

Amenities

6,7/10

Property conditions & facilities

6,5/10

Eco-friendliness

4/10 Fair

SHERATTON NOT SHERATON
This is a small hotel in the city and a knock off Sheratton name so don't be fooled. The room was not as expected and seems like being in a box/coffin. No wifi and interrupted wifi/internet
Michael, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Decent and budget friendly place to stay
Had a pleasant experience
Hakimuddin, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible place.
Jonas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice for the price
philip, 3-night business trip
Verified Expedia guest review

8/10 Very good

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juma, 1-night trip
Verified Hotels.com guest review

4/10 Fair

it was fair
Rebecca, 3-night family trip
Verified Expedia guest review

8/10 Very good

Availability of the reception desk
Robinah, 2-night trip
Verified Expedia guest review

8/10 Very good

Karolis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Abu, 4-night trip
Verified Hotels.com guest review