Aparthotel

Ascott Huai Hai Road Shanghai

Property class: 4.5
Luxury aparthotel with indoor pool, near Xintiandi Style Shopping Centre

Choose dates to view prices

Ascott Huai Hai Road Shanghai offers a great location, putting you within a short 10-minute walk of Xintiandi Style Shopping Centre and People's Square. Guests can take a dip in the indoor pool or grab a bite to eat at Highline, which serves breakfast. A bar/lounge and a health club are other highlights, and apartments feature soaking baths and kitchens. Fellow travellers say great things about the overall property condition. The property is only a short walk to public transportation: Laoximen Station is 7 minutes and Dashijie Station is 9 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
The current price is R3 013
R3 194 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Studio

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Executive Studio

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Executive Room, 1 Bedroom

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Executive Room, 1 Bedroom

8,0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Premier Room, 2 Bedrooms

A hotel room with a bed, nightstand, desk, chair, and a large window with a city view.

Premier Room, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4

View all photos for Premier Room, 1 Bedroom

A modern hotel room with a flat-screen TV, a sofa, a coffee table, a desk with a lamp, and a bookshelf.

Premier Room, 1 Bedroom

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Executive Studio (Art Room)

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Executive Studio (Art Room)

  • City view
  • 59 sq m
  • Sleeps 3

View all photos for 1 Bedroom Premier with view (Others)

A modern living room with a sofa, armchair, coffee table, and a TV.

1 Bedroom Premier with view (Others)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2

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  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1 062 reviews
The price is R1 955
R2 073 total
includes taxes & fees
16 Nov - 17 Nov
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About the area

Map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Huai Hai Road Shopping District - 1 min walk - 0.1 km
  • People's Square - 8 min walk - 0.7 km
  • Xintiandi Style Shopping Centre - 8 min walk - 0.7 km
  • Nanjing Road Shopping District - 19 min walk - 1.6 km

Getting around

  • Hongqiao International Airport (SHA) - 41 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 48 min drive
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Railway Station - 18 min drive
  • Nanxiang North Railway Station - 21 min drive
  • Laoximen Station - 7 min walk
  • Dashijie Station - 9 min walk
  • South Huangpi Road Station - 11 min walk

Restaurants

  • ‪费大厨辣椒炒肉 - ‬2 min walk
  • ‪大江戸 - ‬2 min walk
  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪L​a C​h​o​u​c​h​o​u​t​e老叔叔西厨小酒馆 - ‬1 min walk
  • ‪Lokal by Wagas - ‬2 min walk

About this property

Ascott Huai Hai Road Shanghai

  • Ascott Huai Hai Road Shanghai offers a great location, putting you within a short 10-minute walk of Xintiandi Style Shopping Centre and People's Square. Guests can take a dip in the indoor pool or grab a bite to eat at Highline, which serves breakfast. A bar/lounge and a health club are other highlights, and apartments feature soaking baths and kitchens. Fellow travellers say great things about the overall property condition. The property is only a short walk to public transportation: Laoximen Station is 7 minutes and Dashijie Station is 9 minutes.

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Property size

    • 307 apartments
    • Arranged over 38 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property's indoor pool is closed on the second Monday of every month.
    • To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • On-site self-parking (CNY 160 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Ascott Huai Hai Road Shanghai Reviews

8,2

Very good

8,2

Cleanliness

9,4

Location

8,2

Staff & service

8,0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast had a great quality of food with a buffet and menu options available. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

The Ascott may before my default stay when I visit Shanghai for work. It’s really well equipped and excellently located. The cooker, microwave and washer make the stay so convenient and the ginormous bed is super comfortable. The check in was super smooth and an early arrival was no problem. The only lost star comes down to the property feeling a little dated and aged. It would benefit from some modernization, for instance to the TV which was not very stable
Verified review

10/10 Exceptional

Excellent location. Spacious rooms with a full kitchen!
Verified review

10/10 Exceptional

Excellent sized rooms in great location.
Verified review

10/10 Exceptional

Stayed here numerous times. Now considering it our home base when visiting Shanghai/China. The staff are always courteous and accommodating. Will definitely return again.
Verified review

10/10 Exceptional

Great location and wonderful staff!
Verified review

10/10 Exceptional

Location is great. Services is nice too.
Verified review

10/10 Exceptional

Great experience. Excellent location, clean, friendly staff. We stayed for a week and had breakfast. Breakfast had buffet and menu included. Quality of food was great but for one week and no change in menu was boring. They said they change the menu every 2 weeks and in my opinion that’s too long for same many. I recommend this hotel and would stay there again if I visit Shanghai again.
Verified review

10/10 Exceptional

Great Location

Great location, and decent sized appointment that is nice and clean.
Verified review

10/10 Exceptional

Nice place and friendly staff. Well set up room
Verified review

10/10 Exceptional

Great location. Helpful staff
Verified review

8/10 Very good

The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Verified review

10/10 Exceptional

GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Verified review

10/10 Exceptional

The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Verified review

10/10 Exceptional

PERFECT HOTEL!

FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
Verified review

10/10 Exceptional

Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Verified review

2/10 Poor

Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
Verified review

6/10 Good

The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
Verified review

8/10 Very good

The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Verified review

2/10 Poor

We've got around 2:30pm and our 2nrooms were not ready aound 7pm. There were around 10 others who also waiting for their room. One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together. The room were dirty and small. Carpet was very old. All the bathrooms fixtures were old and outdated. Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day. We were sold by the front picture of the hotel when we booked and it is a total disappointed. The hotel front and the location are good. The rest are a one star hotel.
Verified review

10/10 Exceptional

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Verified review

4/10 Fair

Should not be on Hotels.com

We are traveling a lot all over the world staying in many different kinds of hotels and apartments. This was our 4th hotel on this trip (Fuzhou Juchunyuan Yushan Hotel, -Meiyuan Hotel, Fuzhou - Wuyishan Tianxin Mingyue Tea Mountain Villa, Wuyishan). All other hotels were less than half the price of Ascott so we had expectations but still knowing that prices in Shanghai is higher than other cities. Arriving in the lobby being friendly greeted by the staff was a nice experience. The immediate impression of the room with a nice view over the city. From there… -the room was very humid with a smell of old basement. -The aircondition was very noisy and didn’t work as an aircondition. -Asking at the reception if they could set up a dehumidifier but they only opened our windows which helped a little regarding the smelll but didn’t help regarding the humidity… the outside air was very humid. -The outside was too noisy to have the windows open and the noise from the aircondition also too much so sleeping is not easy. -We didn’t much time in the room because of exploring the city but on day three I started to feel an asthmatic reaction kicking in when staying longer in the room. -Humidity made the bed linen damp when going to bed. -The room needed a makeover in general. Paint etc was worn out. -Foot trash was left outside our neighbor door for two days without being removed. All in all it has been a very disappointing and unsatisfying stay especially when paying so much per night.
Verified review

8/10 Very good

Breakfast was the same everyday.
Verified review

2/10 Poor

Bad experience. The sheets and pillowcases had stains and hair. This was confirmed by a hotel front desk staff member who came to the room. I also took photos. The mattress was very old and had lost its elasticity.
Verified review

10/10 Exceptional

Location is great.
Verified review

10/10 Exceptional

Convenient location, clean room and spacious, excellent!