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Aparthotel

Ascott Huai Hai Road Shanghai

4.5 star property
Luxury aparthotel with indoor pool, near Xintiandi Style Shopping Centre

Choose dates to view prices

In the heart of Shanghai, Ascott Huai Hai Road offers a luxurious retreat with a garden, an on-site shopping mall, and easy access to People's Square. Unwind at La Brasserie for breakfast or relax in the steam room. With free WiFi in public areas and dry cleaning/laundry services available too.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 307 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Outdoor tennis court
  • Steam room
  • Self parking
  • Room service
  • Conference center
  • Business center

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
The current price is R2 402
R2 546 total
includes taxes & fees
14 Jun - 15 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Studio

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Executive Room, 1 Bedroom

8,0 out of 10
Very good
(1 review)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Premier Room, 2 Bedrooms

Flat-screen TV, pay films, offices, printers

Premier Room, 2 Bedrooms

  • City view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4

View all photos for Premier Room, 1 Bedroom

Flat-screen TV, pay films, offices, printers

Premier Room, 1 Bedroom

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Executive Studio Apartment

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Executive Studio (Art Room)

Premium bedding, down duvets, in-room safe, individually decorated

Executive Studio (Art Room)

  • City view
  • 59 sq m
  • Sleeps 3

View all photos for 1 Bedroom Premier with view (Others)

Flat-screen TV, pay films, offices, printers

1 Bedroom Premier with view (Others)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for 3-Bedroom Premier

Premium bedding, down duvets, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 6
  • Free WiFi

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down duvets, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2
  • Free WiFi
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About the area

Map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • People's Square - 8 min walk - 0.7 km
  • Xintiandi Style Shopping Centre - 8 min walk - 0.7 km
  • Shanghai Museum - 9 min walk - 0.8 km
  • Nanjing Road Shopping District - 19 min walk - 1.6 km

Getting around

  • Hongqiao International Airport (SHA) - 41 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 48 min drive
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Railway Station - 18 min drive
  • Nanxiang North Railway Station - 21 min drive
  • Laoximen Station - 7 min walk
  • Dashijie Station - 9 min walk
  • South Huangpi Road Station - 11 min walk

Restaurants

  • ‪L​a C​h​o​u​c​h​o​u​t​e老叔叔西厨小酒馆 - ‬1 min walk
  • ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk
  • ‪Lokal by Wagas - ‬2 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬2 min walk
  • ‪Huangting Tea House - ‬2 min walk

About this property

Ascott Huai Hai Road Shanghai

Ascott Huai Hai Road Shanghai offers a great location, putting you within just a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. Guests can take a dip in the indoor pool or grab a bite to eat at Highline, which serves breakfast. A bar/lounge and a 24-hour health club are other highlights, and apartments feature soaking tubs and kitchens. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Laoximen Station is 7 minutes and Dashijie Station is 9 minutes.

At a glance

DONE

Property size

    • 307 apartments
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property's indoor pool is closed on the second Monday of every month.
    • To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • On-site self-parking (CNY 160 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Indoor pool
  • Sun loungers
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • Highline

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 130 per person
  • 1 restaurant
  • 1 bar
  • Dining table
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: CNY 350.0 per night

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Bathrobes
  • Towels provided
  • Slippers
  • Hair dryer
  • Children's slippers

Entertainment

  • Flat-screen TV with cable service
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Office
  • Printer
  • Conference center

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Change of towels (on request)

Location highlights

  • In the business district
  • In the city center

Things to do

  • 24-hour health club
  • Outdoor tennis courts
  • Shopping mall on site
  • Tennis on site
  • Designer stores on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 307 rooms
  • 38 floors
  • Built in 2010
  • Individually decorated
  • Individually furnished

Special features

Dining

Highline - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 130 per person
  • Airport shuttle service is offered for an extra charge of CNY 670 (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge
The property will be renovating from June 1 2026 to June 29 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Self parking costs CNY 160 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property is professionally cleaned.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Frequently asked questions

Does Ascott Huai Hai Road Shanghai offer free cancellation for a full refund?

Yes, Ascott Huai Hai Road Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ascott Huai Hai Road Shanghai?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Ascott Huai Hai Road Shanghai?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Ascott Huai Hai Road Shanghai?

Yes. Self parking costs CNY 160 per day.

What are the check-in and check-out times at Ascott Huai Hai Road Shanghai?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Ascott Huai Hai Road Shanghai and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a 24-hour health club.

Are there restaurants at or near Ascott Huai Hai Road Shanghai?

Yes, there's an onsite restaurant, Highline.

Does Ascott Huai Hai Road Shanghai have private hot tubs?

Yes, each apartment has a deep soaking bathtub.

Does Ascott Huai Hai Road Shanghai have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

What's the area around Ascott Huai Hai Road Shanghai like?

Ascott Huai Hai Road Shanghai is in Downtown Shanghai, a short 7-minute walk from Laoximen Station and 6 minutes' walk from Xintiandi Style Shopping Centre.

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Reviews

Ascott Huai Hai Road Shanghai Reviews

8,2

Very good

8,2

Cleanliness

9,4

Location

8,2

Staff & service

8,0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent location. Spacious rooms with a full kitchen!
Calvin, 4-night trip
Verified

10/10 Exceptional

Excellent sized rooms in great location.
Julian, 1-night trip
Verified

10/10 Exceptional

Great experience. Excellent location, clean, friendly staff. We stayed for a week and had breakfast. Breakfast had buffet and menu included. Quality of food was great but for one week and no change in menu was boring. They said they change the menu every 2 weeks and in my opinion that’s too long for same many. I recommend this hotel and would stay there again if I visit Shanghai again.
Seyed Mohsen, 7-night trip
Verified

10/10 Exceptional

Great location and wonderful staff!
Bing, 2-night trip
Verified

10/10 Exceptional

Location is great. Services is nice too.
Xin, 4-night trip
Verified

10/10 Exceptional

Nice place and friendly staff. Well set up room
Nathan, 1-night trip
Verified

10/10 Exceptional

Great Location

Great location, and decent sized appointment that is nice and clean.
Julian, 1-night trip
Verified

6/10 Good

The hotel is in great location. But other than location, not much reaching Ascott general standards at all. Front desk can’t speak / understand English. Room is carpet with hairs. The bathtub is so tiring and you won’t take a bath at all. Gym is 24 hours which is great. The swimming pool needs someone to escort you to visit and they force you to buy a swimming cap which is not stated in any part of the reservation requirement. I won’t be choosing this one in the future for sure.
CheungHei, 5-night trip
Verified

10/10 Exceptional

Great location. Helpful staff
Jennifer, 1-night trip
Verified

8/10 Very good

The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
John, 3-night trip
Verified

10/10 Exceptional

The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Guiness, 12-night trip
Verified

10/10 Exceptional

GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Vincent, 6-night trip
Verified

10/10 Exceptional

PERFECT HOTEL!

FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
daniel, 1-night trip
Verified

10/10 Exceptional

Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Renjiang, 7-night trip
Verified

2/10 Poor

Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
2-night trip
Verified

2/10 Poor

We've got around 2:30pm and our 2nrooms were not ready aound 7pm. There were around 10 others who also waiting for their room. One of tge 2 rooms wasn't the one we booked. We booked a 2 twin beds and they gave one king bed room to us had to wait another hour and the room service came and split the king out to 2 twins. So the original king bed was a 2 twin beds put together. The room were dirty and small. Carpet was very old. All the bathrooms fixtures were old and outdated. Room service is terrible. Not vacuum during our entire stay eventhough we only request to have room service once every two day. We were sold by the front picture of the hotel when we booked and it is a total disappointed. The hotel front and the location are good. The rest are a one star hotel.
Alice, 5-night trip
Verified

8/10 Very good

The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Simon, 6-night trip
Verified

10/10 Exceptional

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Catherine, 5-night trip
Verified

4/10 Fair

Should not be on Hotels.com

We are traveling a lot all over the world staying in many different kinds of hotels and apartments. This was our 4th hotel on this trip (Fuzhou Juchunyuan Yushan Hotel, -Meiyuan Hotel, Fuzhou - Wuyishan Tianxin Mingyue Tea Mountain Villa, Wuyishan). All other hotels were less than half the price of Ascott so we had expectations but still knowing that prices in Shanghai is higher than other cities. Arriving in the lobby being friendly greeted by the staff was a nice experience. The immediate impression of the room with a nice view over the city. From there… -the room was very humid with a smell of old basement. -The aircondition was very noisy and didn’t work as an aircondition. -Asking at the reception if they could set up a dehumidifier but they only opened our windows which helped a little regarding the smelll but didn’t help regarding the humidity… the outside air was very humid. -The outside was too noisy to have the windows open and the noise from the aircondition also too much so sleeping is not easy. -We didn’t much time in the room because of exploring the city but on day three I started to feel an asthmatic reaction kicking in when staying longer in the room. -Humidity made the bed linen damp when going to bed. -The room needed a makeover in general. Paint etc was worn out. -Foot trash was left outside our neighbor door for two days without being removed. All in all it has been a very disappointing and unsatisfying stay especially when paying so much per night.
Torben, 3-night trip
Verified

2/10 Poor

This was scary experince, when checked in room a staff was sleeping on sofa, when complained to reception, they did not care, bathroom floor, wall dirty from previous stay dirty wash basin ( took photos) Wasted amount on this proparty
Ambrish, 1-night trip
Verified

10/10 Exceptional

Location is great.
William, 5-night trip
Verified

10/10 Exceptional

Convenient location, clean room and spacious, excellent!
June, 5-night trip
Verified

8/10 Very good

Location is perfect while the property is a bit outdated
Yin, 1-night trip
Verified

8/10 Very good

Good staff
Olivia, 12-night trip
Verified

8/10 Very good

Good hotel, nice rooms and convenient with washing machine
5-night trip