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All properties in Pereira, Risaralda, Colombia
1 room, 2 adults

Hotel Soratama

3,5-star3,5 stars
Carrera 7 #19-20, Pereira, Risaralda, 660002, Colombia

3.5-star hotel with restaurant, near Plaza de Bolivar
  • Free buffet breakfast and free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Was great. Very friendly staff.. clean rooms.. great food... very well located hotel..…Dec 21, 2020
  • I chose to stay in a suite to have extra room to conduct business. This hotel charges an…Dec 10, 2020

Hotel Soratama

from ZAR 570
  • Single Room
  • Double Room
  • Suite (Doble)
  • Twin Room
  • Suite (Single)

What’s around Hotel Soratama

Landmarks

  • Heart of Pereira
  • Plaza de Bolivar - 1 min walk
  • Pereira Cathedral - 1 min walk
  • Olaya Herrera Park - 12 min walk
  • Technological University of Pereira - 31 min walk

Getting around

  • Pereira (PEI-Matecana Intl.) - 16 min drive
  • Armenia (AXM-El Eden) - 94 min drive
  • Manizales (MZL-La Nubia) - 89 min drive
  • Cartago (CRC-Santa Ana) - 53 min drive
  • Transportation Terminal Station - 22 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID*

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (COP 10000 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 8
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Emperador - This restaurant specializes in local cuisine and serves lunch and dinner.

Hotel Soratama’s small print

Also known as

  • Hotel Soratama
  • Hotel Soratama Pereira
  • Hotel Soratama Hotel Pereira
  • Hotel Soratama Pereira
  • Soratama
  • Soratama Pereira
  • Hotel Soratama Hotel

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law.Property Registration Number 181

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Self parking costs COP 10000 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Soratama

  • Does Hotel Soratama offer free cancellation for a full refund?
    Yes, Hotel Soratama does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Soratama?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Soratama?
    Yes. Self parking costs COP 10000 per day.
  • Are pets allowed at Hotel Soratama?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Soratama?
    You can check in from 3 PM - anytime. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Soratama?
    Yes, Emperador offers local cuisine. Nearby restaurants include Spaghetti House (5-min walk), Parnaso (6-min walk), and La Merienda Diner (6-min walk).
  • Is airport shuttle service offered by Hotel Soratama?
    Yes, an airport shuttle is available.
  • What is there to do at Hotel Soratama and nearby?
    Recommended spots to visit include Plaza de Bolivar (1-min walk) and Pereira Cathedral (1-min walk), along with Olaya Herrera Park (12-min walk) and Technological University of Pereira (1.6 mi).

Recent reviews

Good 7,8 From 87 reviews

Very good 8,0
Good hotel but bad internet in year 2020
Good experience decent hotel strategically located in the heart of Pereira. The biggest issue with this hotel that management has failed to address for years is the internet connection. I stopped staying in this hotel for few years because of the internet connection. During this trip with property almost empty due to the Corona Virus emergency, I was still having issues with the internet connection. The concern is expressed, they give you a bunch of excuses, they fix it, then goes bad and the issue is still the same.
Dr. Rodrigo, us2 night business trip
Very good 8,0
great location - WiFi is great if it isn’t down
The hotel location is amazing, some of the front desk staff could use a little bit of customer service training. Other than that, the service is great. I had booked a suite - they put me in a regular room first night. I asked what they might do as compensation and was told nothing. As I had a suite, two rooms, and my hotels.com app is set for 2 persons, I had reservations for 2. My brother in law was visiting from Cali on moto, I asked that he be checked in, I was advised to pay extra person charge, yet I had payed extra person charge for 3 nights prior and no refund in charges. Also, doing business with an additional room meant I had to have meetings, if the meeting was more than 15 minutes they wanted to charge me for extra person. In the end, my brother in law was allowed to stay in the suite room with a couch and refunded the amount. But not before requiring me to go and explain - in Spanish as no English speaking staff in an international hotel, the situation - somewhat embarrassing for my brother in law. They can’t have it both ways, plus, the rate on hotels.com is the same 1 or 2 guests in a suite that is booked as Doble (2 persons) vs suite single.
Jonathan, us1 night business trip
Very good 8,0
Property was well located, and view from the restaurant was amazing
us1 night business trip
Exceptional 10,0
Great staff... helpful and very professional. Location was practical and the property is very well maintained and extremely clean. highly recommended.
MaryGomezAlvare, us2 night trip
Good 6,0
Okay
The experience was alright. The service was not the greatest since the front desk agent was doing many things at a time while checking me in. She had to beg different bell boys or staff to take my luggage to the room until finally someone did and he was not too happy about it. Although I had this experience the room was fine and no issues with the room except for the bathrooms need to be updated.
us2 night trip
Good 6,0
this hotel has a great location but the rooms are very outdated.. for starters it doesn't have blackout curtains which is perhaps the first hotel I have ever seen like that. Window soundproof is terrible... bathrooms are ok but outdated...its important to mention they are doing upgrades all over the hotel and this room was one of the already remodeled rooms. I had a suite and the "living room" had no tv but two sofas and a table which is very odd because this room has absolutely no use. I wouldn't come back! This hotel has a great rooftop restaurant with a beautiful view of the city center and suburbs.
us2 night romance trip
Exceptional 10,0
The staft. They were really nice and helpful ,the breakfast,and the location
Peter, us1 night romance trip
Very good 8,0
I was moved to hotel San Simon because there was an issue with our Room, What we were able to use all the facilities at this hotel
Carlos, us5 night trip
Very good 8,0
Excelente opción en Pereira
Un hotel muy recomendable para visitas cortas o largas. Staff amable, hotel pequeño limpio y lindo. Nada que envidiarle al Movish y por la mitad del Precio.
esperanza, us1 night business trip
Very good 8,0
Excellent hotel with unreliable internet access.
I enjoyed the breakfast. The bedroom and bathroom were modern. The a/c worked great, the bed was very comfortable, I had one of my best nights of sleep at this hotel. For internet access we were to use our room number and a password. The problem was that internet access was limited to one device at a time for our room. The next day I spoke to the IT employee of the hotel, he then said that he had now enabled up to 5 devices for our room. From that point on things were better. On our last night we started losing internet access, we called reception and they restarted the router, things were better for maybe an hour and then no internet access again. Our last morning we had unreliable internet again. If the internet wasn't so inconsistent I would have rated this hotel 5 stars. I would like to visit this hotel again, I hope next time I'm there this particular issue is only a thing of the past.
William, us3 night trip

Hotel Soratama