Mercure Ax Les Thermes

Ax-les-Thermes hotel with 2 bars/lounges and spa

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Enjoy your visit to Ax-les-Thermes with a stay at Mercure Ax Les Thermes. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a fitness centre and a seasonal outdoor pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Communal living room

Feel at home (6)

  • Garden
  • Elevator
  • Minibar
  • Flat-panel TV
  • Self parking (surcharge)
  • Outdoor seasonal pool
The current price is R2 226
R2 583 total
includes taxes & fees
05 Oct - 06 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Upper floor

A modern hotel room with a large bed, a wooden headboard, and a glass-enclosed shower.

Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Upper floor

  • 27 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Classic Room, 1 King Bed

A bedroom with a bed, pillows, a nightstand, a camera, and a lamp.

Classic Room, 1 King Bed

10,0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a TV mounted on the wall, a chair, and a pair of skis.

Family Room, Multiple Beds

  • 27 sq m
  • Sleeps 4

View all photos for Privilege, Family Room, 2 Double Beds, Connecting Rooms

A hotel room with a bed, a television, a green armchair, a small table, and a decorative lamp.

Privilege, Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, soundproofing, free WiFi

Apartment, 2 Bedrooms

  • Sleeps 5

View all photos for Deluxe Room, 1 King Bed, Balcony, Mountain View

A person on a balcony overlooking a forested mountain area.

Deluxe Room, 1 King Bed, Balcony, Mountain View

  • Sleeps 2

View all photos for Deluxe Room, Multiple Beds, Terrace, Mountain View

A hotel room with a bed, a desk, a chair, a balcony with a table and chairs, and a view of trees.

Deluxe Room, Multiple Beds, Terrace, Mountain View

  • Sleeps 4

View all photos for Privilege, Double Room, Balcony, Mountain View

A hotel room with a bed, a green armchair, a lamp, and a view of a balcony with a table and chairs.

Privilege, Double Room, Balcony, Mountain View

  • Sleeps 2

View all photos for Room, 1 Double Bed, Accessible

A hotel room with a bed, a green armchair, a coffee machine, and a television on a wooden cabinet.

Room, 1 Double Bed, Accessible

8,0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

A bedroom with a bed, a sofa, a balcony with a table and chairs, and a view of trees and houses.

Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

  • Sleeps 4

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The price is R1 306
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About the area

Map
6 chemin de la condamine, Ax-les-Thermes, 9110

What's nearby

  • Les Bains du Couloubret - 2 min walk - 0.2 km
  • Bassin des Ladres - 3 min walk - 0.3 km
  • Ax-Bonascre Gondola - 3 min walk - 0.3 km
  • Bonascre - 14 min drive - 7.9 km
  • Ax 3 Domaines Ski Resort - 16 min drive - 8.7 km

Getting around

  • Blagnac Airport (TLS) - 98 min drive
  • Ax-les-Thermes Station - 7 min walk
  • Luzenac-Garanou Station - 10 min drive
  • Mérens-les-Vals Station - 13 min drive

Restaurants

  • ‪La Bexane - ‬16 min drive
  • ‪Le Comptoir des Négociants - ‬4 min walk
  • ‪La Marmotte Toquée - ‬11 min drive
  • ‪La Table Le Zebre - ‬3 min walk
  • ‪Le P'tit Montagnard - ‬4 min walk

About this property

Mercure Ax Les Thermes

  • Enjoy your visit to Ax-les-Thermes with a stay at Mercure Ax Les Thermes. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a fitness centre and a seasonal outdoor pool.

At a glance

Hotel size

    • 53 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Uncovered on-site self-parking (EUR 15 per day)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Water dispenser

What to do

  • Ski lifts nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2025
  • Garden
  • Communal living room
  • Fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 12
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Office
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Opales By Deep Nature. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Uncovered self parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from July to August
  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, ANCV Chèques-vacances and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Ax Les Thermes (Ouverture Avril 2025)

Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel

Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes

Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes

Frequently asked questions

Does Mercure Ax Les Thermes offer free cancellation for a full refund?

Yes, Mercure Ax Les Thermes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Ax Les Thermes?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Mercure Ax Les Thermes?

Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Ax Les Thermes?

Yes. Self parking costs EUR 15 per day.

What are the check-in and check-out times at Mercure Ax Les Thermes?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Mercure Ax Les Thermes and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Mercure Ax Les Thermes also has a fitness center and spa services, as well as a garden.

Are there restaurants at or near Mercure Ax Les Thermes?

Yes, there's an onsite restaurant.

What's the area around Mercure Ax Les Thermes like?

Mercure Ax Les Thermes is a short 7-minute walk from Ax-les-Thermes Station and 4 minutes' walk from Bassin des Ladres.

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Reviews

Mercure Ax Les Thermes Reviews

9,4

Exceptional

9,8

Cleanliness

9,4

Amenities

9,4

Staff & service

9,8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Everything was excellent. Best hotel stay. Very helpful and friendly staff.
Verified review

10/10 Exceptional

Had a one night stay, ate in the restaurant, food and service were excellent. You get what you pay for and this luxury stay was well worth the money. Breakfast was plentiful with all tastes catered for. Can’t really find anything to complain about.
Verified review

10/10 Exceptional

thaks
Verified review

10/10 Exceptional

Très bel hôtel ! Quel plaisir de trouver un hôtel de ce standing à Ax les Thermes ! Personnel charmant
Verified review

10/10 Exceptional

Très bon séjour avec un acceuil au top et une chambre impeccable. La piscine est un vrai plus lorsque le soleil est au rendez-vous.
Verified review

10/10 Exceptional

Sono stata benissimo! 3 settimane di relax nella natura
Verified review

10/10 Exceptional

Oui tout était parfait
Verified review

10/10 Exceptional

Camera pulita e spaziosa, personale cordiale, colazione ottima
Verified review

8/10 Very good

Correcte
Verified review

4/10 Fair

Bonjour, le spa était fermé, soit disant par manque de personnel. Nous l'avons signalé et la fille de l'accueil nous a dit, "bah ce sera pour une prochaine fois". Lorsque nous sélectionons un hôtel, nous pensons qu'il est parfois interressant de payer un peu plus pour davantage de services. Lorsque les services sont défaillants, il en résulte une grande frustration d'autant qu'aucune compensation n'est proposée. Nous éviterons cette chaine à l'avenir.
Verified review

10/10 Exceptional

Merci au personnel pour cet accueil au sein de l’hôtel
Verified review

10/10 Exceptional

Hôtel totalement incroyable Le confort est tel qu’en l’on se sent à la maison Personnel très agréable et professionnel Chambres spacieuses, matelas très épais, bref on a du mal. A sortir
Verified review

10/10 Exceptional

Excellente expérience
Verified review

10/10 Exceptional

Godt sted

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel
Verified review

10/10 Exceptional

Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel
Verified review

10/10 Exceptional

Magnifique hôtel

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.
Verified review

10/10 Exceptional

Hôtel magnifique chambre excellente je le recommande pour un séjour long
Verified review

4/10 Fair

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Verified review

6/10 Good

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional