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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property
Lucea beachfront resort with 10 restaurants, spa

Choose dates to view prices

Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Exterior
Reception
Food and drink
3 outdoor pools
On the beach, white sand
Located in Jamaica, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers an unforgettable getaway. Unwind with a rooftop view or indulge in the 10 on-site restaurants, including a meal prepared by your private chef. Treat yourself to a hot stone massage at the onsite spa and enjoy access to free self parking and high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Meeting rooms

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Cable TV service

Why we love this property

Seaside white sand getaway
Pristine white sand beach meets holiday dreams at this resort. Sand-seekers can lounge by the shore for the ultimate escape.
Spa sanctuary
The full-service spa offers deep-tissue, hot stone, and Swedish massages daily. A steam room completes this resort's relaxation experience.
Ocean retreat masterpiece
Mediterranean architecture defines this luxury resort on the beach. The rooftop terrace offers sweeping seaside vistas for memorable sunset moments.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Level Bungalow

1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Bungalow

10,0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Hydromassage showerhead
Separate bath and shower
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Suite

7,6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
Hairdryer
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.0 out of 10, Very good, 1 563 reviews
Grand Palladium Jamaica Resort & Spa All Inclusive
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About the area

Map
Point Lucea, Lucea

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Montego Bay Cruise Ship Terminal - 36 min drive - 38.7 km
  • Sunset Beach Resort Au Natural Beach - 39 min drive - 40.6 km
  • Seven Mile Beach - 43 min drive - 44.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Poseidon's Beach Restaurant - ‬8 min walk
  • ‪Las Brisas Bar - ‬6 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is a great choice for your beach stay in Lucea. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Dining choices include 10 restaurants and the 7 bars/lounges are great places to grab a cold drink. A rooftop terrace, a fitness center, and a children's pool are other highlights at this luxurious resort.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 156 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • On the beach

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Rooftop terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 40

Room amenities

Be entertained

  • 60-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4 per accommodation, per night

Optional extras

  • There is a service fee of USD 18

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Room service fees of USD 18 apply for orders made from 10:30 PM-11 AM.

Also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Frequently asked questions

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offer free cancellation for a full refund?

Yes, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa and nearby?

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 3 outdoor pools and 7 bars, as well as a spa and a fitness center.

Are there restaurants at or near The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, there are 10 onsite restaurants.

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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8,4

Very good

9,0/10

Cleanliness

8,8/10

Staff & service

8,8/10

Amenities

8,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

10/10 Exceptional

We loved the property and staff were eager to help fix our reservation.
Chad, 8-night trip

2/10 Poor

Do not stay here
Bryan, 3-night trip

8/10 Very good

It was beautiful...service was outstanding..ali carte restaurants leave a lot to be desired...entertainment great
Marita, 4-night trip

10/10 Exceptional

Pool, activities and food
NISHANT, 3-night trip

10/10 Exceptional

We really enjoyed our stay at the Palladium. The staff and service were excellent. The property was beautiful and clean. We appreciated the friendly greetings and smiles all day and the easy access to get a drink almost anywhere. We would love to go back again.
Heather B, 3-night trip

6/10 Good

The property is in need of renovation; food is not good. Lack of entertainment. But beaches and water are great,
Daria, 6-night trip

10/10 Exceptional

We stayed for 12 days. What a wonderful time provided by these outstanding hosts. Lot of people, but the grounds are large and the service is top notch. I'd comeback again. The Signature Level is where it's at.
Richard, 12-night trip

10/10 Exceptional

The staff was incredible. Very attentive and sweet. Very comforting.
Irene, 3-night trip

10/10 Exceptional

NA
Luis Arturo Godoy, 3-night trip

10/10 Exceptional

Came here to celebrate my honeymoon!! This was my first time in Jamaica and we are already planning for another trip back at this hotel. We stood at the Signature Level at Lady Hamilton. Paying a little extra for the signature level was WORTH every penny!! You have access to your own pool, beach, free access to spa amenities, free room service, golf carts to go around the property, lounge and bars!! The staff was AMAZING!! Very friendly! The food was AMAZING!! Drinks were DELICIOUS. The entire resort was very CLEAN!! Lots of activities to do at the resort!! Can’t wait to come back and bring our kids!!
Krystal Yvette, 6-night trip

8/10 Very good

Everything
Jason, 3-night trip

2/10 Poor

We had a great view from our signature level bungalow room but we weren’t treated like we were signature level. The distance from our room to the resort is extremely far, if you aren’t a person who likes to walk you have to depend on a cart to pick you up. We had an outdoor shower which comes with bugs flying in while you’re showering and geckos running through as well. Our shower head was a lion’s mouth with a garden hose coming through, we were told we had that type of shower head because all of the rooms weren’t updated to the “new school” shower heads. The food here is absolutely disgusting, some pictures will be attached below. At the restaurants they give you a QR code to scan to leave a Google review where I specifically only mentioned the staff that served us because the food doesn’t even require 1 star. I wouldn’t recommend this resort to anyone. This vacation was the birthday celebration of my mom and aunt and we weren’t able to celebrate them without any issues. We came with a group of 21 people and we knew with such a large group we should make certain reservations prior to our arrival. We tried calling and emailing multiple times to schedule a birthday dinner on the beach but that was to no avail. We did the floating breakfast which was mediocre since there wasn’t even enough food for everyone in our group. Once again we were signature level and expected PREMIUM drinks wherever we went but that was false. Nightlife is trash, please don’t stay at this resort.
Erica, 6-night trip

2/10 Poor

Property is really run down. The lobby had water leaking through the ceiling through a light fixture. Tiles are chipped throughout the property. The seating in the restaurants are filthy. Down to 2 toilets in Infinity ladies restroom. We started out in room 3212. The door/frame gapped when closed which is where I'm assuming this huge cockroach came through. It was moving so fast I initially thought it was a mouse. Had us standing on the bed screaming at 2am. We were told with Signature Level if you couldn't make app dinner reservations, the concierge had reservations spots set aside. None in app nor with concierge. So we just walked in to the steak restaurant and one or two tables being used so we were seated right away. Next we asked about the Indian restaurant. Nothing available. We walked right in to a completely empty restaurant. So was the concierge lying? App broken? All of the fun and games with the POP entertainment team during daytime are gone. The Jamaican show: trash. For a whole week we were told the hotel had no ginger to make the drink heart of Jamaica. Weird since I would think it's used in the food. In the Infinity bar area, I asked a waitress for a drink. She walked me to the bar so I could give the guys behind the bar my order and she went back to enjoying the music. Another waitress was dancing with the customers too. Need more Infinity area seats. Another roach in Signature lounge saw us off on last day. 2nd visit this year. Been coming since opened.
Nancy, 7-night trip

8/10 Very good

The resort was absolutely beautiful. It is very big and spacious which was both a good and bad thing. There is a lot of walking involved which wasn’t that pleasant in the heat. They do have golf carts that will take you around the resort but they are hard to get and normally full. Otherwise a great place to stay!
Tamika, 3-night trip

6/10 Good

I was looking forward for my stay but I was not pleased with the accommodations. It is not very well thought out for people with a cane. The food is average was expected a great Jamaica experience, Beautiful resort.
Barbara, 3-night trip

10/10 Exceptional

Great staff, great atmosphere, great food
David Cedric, 7-night trip

10/10 Exceptional

Very Beautiful and Nice
Jeegneshkumar Bipinbhai, 6-night trip

10/10 Exceptional

This was a fantastic location! About a 45 minute drive from the Montego airport (+/- with traffic). Made our tour to Negril convenient. The pools and beaches on site were fantastic! (Beaches had good areas for snorkeling- in a bay and open ocean) Staff was friendly and helpful. Restaurants/A La Cart options were great!! Buffet food was good/standard Buffet. We did the signature level and loved every bit of it. I would highly recommend!
Amanda J, 5-night trip

10/10 Exceptional

The food at the al a cartes and the buffets were wonderful. My husband loved the jerk huts. The signature lounge and the people were lovely! The beaches were awesome! People were so friendly. Cant say enough about the resort. Rooms were immaculate and so clean and attended to.
Pamela, 9-night trip

6/10 Good

Sometimes Biggest is not the Best

Beaches and pool was great. Food was average. Restaurants served food far too slow. The constant weed whackers in the morning was very annoying. Suggest you get electric ones to keep the noise down.
John, 3-night trip

4/10 Fair

I stayed, with my family for a week (between May and June 2025). We selected the Signature Level for a more exclusive experience. I’m doing a 2 star since the Jamaica people was great. You do the math but here are the Pros and Cons on my vacation: Pros: Beautiful staff (People from Jamaica are awesome). Clean rooms and common areas. Beautiful beach area Clean pool and pool bar area Breakfast options and quality Activities for kids Cons: Food at a la carte restaurants not good Buffet food was acceptable but no many changes Pool/beach area closed at 6PM Lack of communication on restaurant activities by the concierges (cannot do hibachi since they never mentioned). No lobster night (keep saying “Temporary closed”). Palladium Travel Club is another timeshare sale pitch (don’t waste hours of your vacations). Rude Travel Club representative (Carlos), got loud, and unrespectful with my wife as we call out his bull… DJ only caters to a particular group, no variety whatsoever… (no salsa, no merengue, no bachata, no classics, no easy listening). No restaurant for surcharge available in property (to avoid all-inclusive options). AC is centralized controlled… although it says 21 degrees Celsius (69 F), the room never gets cold. Sofa-bed is not acceptable. Keep in mind: It rain every day after 2PM, sometimes until 10PM. Although, the weather it is not controlled by the resort, no many indoor options and once started raining, pool and beach are closed.
Martin, 6-night trip

10/10 Exceptional

This was our first trip to Jamaica and we had a wonderful time! The staff at Grand Palladium Lady Hamilton was so friendly and accommodating. We thoroughly enjoyed this vacation and will definitely return!
STEPHEN EDWARD, 4-night trip

2/10 Poor

If your loved one is assaulted on the property, expect no one to do anything about it.
Elma, 4-night trip

8/10 Very good

We had to carry our bags to the lobby no one came as scheduled upon check out, had we not decided to leave the room and carry our bags by foot we may have missed our transport service to the airport.
Pia Maureen, 4-night trip

10/10 Exceptional

Great
Jimmie, 6-night trip