All properties in Kaunas, Kaunas County, Lithuania

Best Western Santakos Hotel

4-star hotel with indoor pool, near Kaunas Town Hall

  • Free WiFi and free parking
ZAR 1,144

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  • Best Western Santakos Hotel
  • Best Western Santakos Hotel
  • Indoor Pool
  • Poolside Bar
  • Best Western Santakos Hotel
Best Western Santakos Hotel. Image 1 of 65.
1 / 65Best Western Santakos Hotel
8,2.Very good.
  • Good location in old town, very comfotable rooms, only need beter cleaning inside the…

    Aug 1, 2020

  • Room with a good size but the toilet was impossible to use as it was very, very small and…

    Sep 13, 2019

See all 120 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 92 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Sauna
  • 24-hour business center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Old Town Kaunas
  • Kaunas Town Hall - 13 min walk
  • Kaunas Cathedral - 14 min walk
  • Kaunas Castle - 14 min walk
  • St. Michael the Archangel Church - 16 min walk
  • Žalgiris Arena - 17 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Twin Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Twin Beds
  • Suite, 1 King Bed
  • Suite, 1 King Bed
  • Suite, Multiple Beds, Smoking (Living Room)
  • Standard Room, 2 Twin Beds, Non Smoking


  • In Old Town Kaunas
  • Kaunas Town Hall - 13 min walk
  • Kaunas Cathedral - 14 min walk

What’s around


  • In Old Town Kaunas
  • Kaunas Town Hall - 13 min walk
  • Kaunas Cathedral - 14 min walk
  • Kaunas Castle - 14 min walk
  • St. Michael the Archangel Church - 16 min walk
  • Žalgiris Arena - 17 min walk
  • Ninth Fort - 7 mi / 11.3 km
  • Pazaislis Monastery - 7.1 mi / 11.5 km

Getting around

  • Kaunas (KUN-Kaunas Intl.) - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-4 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 334
  • Conference space size (meters) - 31
  • Computer station


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage


  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Languages Spoken

  • English
  • Lithuanian
  • Russian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Best Western Hotel Santakos
  • Best Western Santakos Hotel Kaunas
  • Best Western Santakos Hotel Hotel Kaunas
  • Best Western Santakos
  • Best Western Santakos Hotel
  • Best Western Santakos Hotel Kaunas
  • Best Western Santakos Kaunas
  • Best Western Kaunas
  • Kaunas Best Western
  • Best Santakos Hotel Kaunas
  • Best Western Santakos Hotel Hotel

Optional extras

Rollaway beds are available for EUR 24.0 per night

Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 18 per vehicle (one-way)


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Best Western Santakos Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per night.
  • You can check in from 2 PM - 4 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Miesto Sodas (4-min walk), Bokštas (4-min walk), and Jurgis ir Drakonas (6-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 18 per vehicle one-way.
  • Best Western Santakos Hotel has an indoor pool and a sauna.
8,2.Very good.
  • 8,0.Very good

    Nice hotel - would return

    Positives: Nice clean hotel. We had a Suite room and the seating area with the floor-to-ceiling glass overlooking the street below was just lovely to sit in. Good Air con. Friendly staff. Comfortable bed. Nice towels. Free parking. Nice location on edge of old town. Walking distance to lots of shops cafes restaurants. Negatives: breakfast was a disappointment. Like it’s good to have it available and it’s enough to keep you full when you have a little bit of everything but overall poor quality. The “hot” food was never hot enough. Bread and pastry’s were sometimes a little bit stale. Reasonable selection of foods though from cereals to yoghurts to fruit to bread. Only 1 coffee machine so there was often a queue. Parking was limited but really good that it was free considering it’s a built up area.

    Dean, 9 night romance trip, Aug 5, 2019

    Verified guest review

  • 10,0.Exceptional

    Excellent but I was looking for a hotel on Vilnius not kaunis. Your engine have provided me with that hotel which is very far from Vilnius.

    2 night trip, Aug 4, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Loved the location near Kaunas Old Town and enjoyed walking around everywhere. Even Laisves al. though being renovated is still walkable to the Devil's museum and the Ciurlionis gallery. Enjoyed the restaurants in Old town and had some great meals.

    4 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Staff were amazing. Restaurant food was delicious. Room was clean. Premises was kept n nice. Definitely recommend

    3 night trip, Jul 28, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Very poor for a 4 star

    We stayed in a twin room for 9 nights, the room was cream, brown and wood, very dark and as my friend was recovering from an operation we spent more time in the room which was modest and quite depressing. The worst part was the noise at night, reading other reviews it seems like it was the air conditioning main pump, it made sleeping,; especially for my friend after surgery; very difficult but that wasn’t all. We had to ask for toilet rolls as we ran out after the room had been serviced, a few times the room wasn't serviced and others when it was the bins were emptied and a quick wipe around the sink. Teas and coffee were in the room but very few and not topped up; we bought our own to keep us going. We left towels on the bathroom floor; not very day; and they weren’t changed. Opening the windows revealed huge cobwebs and the room didn't seem to vacuum at all during our stay. It’s not a hotel I would stay at again, maybe if you are there one night and very tired its manageable but that would be all for me

    9 night trip with friends, Jul 27, 2019

    Verified guest review

  • 8,0.Very good

    It’s nice hotel near city centre. Check in and floor staff was very good and cooperative. Breakfast was avg , my 2 days stay coffee machine always had some problem and kitchen staff was not very quick to fix . Building is old but overall it was good

    2 night romance trip, Jul 21, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Lovely hotel with older feel and newer amenities. Right in neighborhood. 5 min walk to old town. Good parking. Great breakfast. Helpful reception.

    2 night trip, Jun 14, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    superb hotel in great location, fab!!

    Superb hotel with great service, very helpful staff, great experience, thank you

    Julia, 2 night romance trip, May 30, 2019

    Verified guest review

  • 6,0.Good

    Three Stars

    The receptionist was really helpful and kind. The breakfast was also very good. The only bad thing was the bathroom’s cleanliness. Even after asking the room service to clean it, it still stunk. There also is no ventilation in the room or bathroom at all. I was suggested to open the window to get fresh air.

    Dainora, 8 night trip, Feb 17, 2019

    Verified guest review

  • 10,0.Exceptional

    Give this place a go

    Excellent location, spacious and comfortable room, breakfast plentiful and staff very helpful once asked.

    David, 7 night romance trip, Feb 14, 2019

    Verified guest review

See all 120 reviews