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Smiling Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to the convention center, near Palm Container Night Market

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Photo gallery for Smiling Hotel

2 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
Lobby
Lobby sitting area
Premium bedding, Select Comfort beds, minibar, in-room safe
Couples treatment room(s), body treatments, aromatherapy, body wraps
In the heart of Siem Reap, Smiling Hotel is a tropical oasis offering upscale comforts. Unwind at the poolside bar, indulge in Asian cuisine at one of two restaurants, or rejuvenate with spa treatments like aromatherapy and manicures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Connecting rooms available
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Conference center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is R869
R1 070 total
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

32-inch LCD TV with satellite channels, TV, fireplace

Executive Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Large Twin Bed

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Aerial view

Lucky Angkor Hotel & Spa

  • Pool
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8.2 out of 10, Very good, 32 reviews
The price is R464
R571 total
includes taxes & fees
30 May - 31 May
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About the area

Map
National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855

What's nearby

  • Siem Reap Royal Residence - 3 min drive - 3.1 km
  • Angkor Night Market - 4 min drive - 4.2 km
  • Pub Street - 4 min drive - 4.6 km
  • Old Market Area - 4 min drive - 4.6 km
  • Angkor Wat - 10 min drive - 8.7 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 52 min drive
  • Airport shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Pho Pho Restaurant - ‬15 min walk
  • ‪Street 27 Restaurant - ‬3 min drive
  • ‪Peace Cafe - ‬3 min drive
  • ‪Ngy Ky Restaurant - ‬12 min walk
  • ‪Phanha Khmer Restaurant - ‬2 min drive

About this property

Smiling Hotel

Smiling Hotel puts you just a 5-minute drive from Pub Street and Angkor Night Market. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Smiling Cafe, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center.

Languages

Chinese (Mandarin), English, Khmer, Thai, Vietnamese

At a glance

DONE

Hotel size

    • 236 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 15
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 3-device limit)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free secured on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 8:00 AM to 10:00 PM*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (3531 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Golf pro shop on site
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Braille signage
  • Closed captioned TV
  • Portable bathtub seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Accessible bathtub
  • Visual fire alarm
  • Lever door handles
  • Phone accessibility kit

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • First-run movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 3-device limit)
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Smiling Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

Smiling Cafe - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Poolside Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, maximum occupancy 4)
  • Bus station shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.00 per day
  • Airport shuttle for children between the ages of 6 and 12 costs USD 40 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
  • Guests under 10 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

Smiling Hotel
Smiling Hotel Siem Reap
Smiling Siem Reap
Smiling Hotel And Spa
Smiling Hotel Spa
Smiling Hotel Hotel
Smiling Hotel Siem Reap
Smiling Hotel Hotel Siem Reap

Frequently asked questions

Does Smiling Hotel offer free cancellation for a full refund?

Yes, Smiling Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Smiling Hotel?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Smiling Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Smiling Hotel?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Smiling Hotel?

Yes, an airport shuttle is available from 8:00 AM to 10:00 PM on request. The charge is USD 40 per vehicle one-way.

What are the check-in and check-out times at Smiling Hotel?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Smiling Hotel and nearby?

Have fun with nearby activities like cycling and horseback riding. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Smiling Hotel also has 2 bars, a fitness center, and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Smiling Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Asian cuisine, and garden views.

Does Smiling Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Smiling Hotel like?

Smiling Hotel is a short 6-minute walk from Psa Leu Market and 18 minutes' walk from Prasat Kravan.

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Smiling Hotel Reviews

Reviews

8,0

Very good

8,0/10

Cleanliness

8,0/10

Staff & service

8,0/10

Amenities

8,0/10

Property conditions & facilities

2,0/10

Eco-friendliness

Reviews

2/10

Says that they offer transfer and late check out until 00:30 which are both inaccurate. Stains on pillow and robes in the room, dated decor, wifi isn’t working, terrible breakfast. Not worth the money.
1-night trip

10/10

1-night trip

10/10

バスタブがあって良かった
6-night trip

6/10

Screaming kids at the pool was a real problem. I called the front desk twice but after being told they would let them know to keep the noise down the noise continued. After being on a plane 24 hours I needed sleep so finally went out and at 9:30 pm took care of the problem. I have children and Grandchildren myself and understand kids are kids but the screeching was unexceptable. Other than that breakfast was good and also the room and staff were great.
4-night trip

10/10

Need to clean the bathroom more as my room had 4 crickets in there. Otherwise great and friendly service. Highly recommend this hotel to my friends and family.
2-night trip

10/10

Large rooms. Reception staff are friendly, accommodating helpful. Excellent.
1-night trip

8/10

3-night trip

10/10

Fantastic hotel, friendly and helpful staff. Giving ⭐🌟⭐🌟⭐.
5-night trip

8/10

6/10

breakfast was terrible no choice for westerners, no one spoke english, and no one helped in finding a table or guiding us to the food choices. maintenance poor lift not working properly, drain in hand basin blocked, chair in room broken.
2-night trip
This review was submitted before 2018 and has not been verified.

6/10

2-night trip
This review was submitted before 2018 and has not been verified.

8/10

日本語が通じず困りましたが、かたことの英語と身振り手振りで説明していたら、スタッフの方が大変親切で非常に助かりました