Palermo Palazzo Reale-Orleans Station - 25 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
Pani Cà Meusa Porta Carbone - 5 min walk
Nautoscopio - 5 min walk
L'Ottava Nota - 1 min walk
Pelle d'Oca - 6 min walk
Cioccolateria Lorenzo - 3 min walk
About this property
Hotel Porta Felice & Spa
Hotel Porta Felice & Spa features a rooftop terrace and puts you just a 5-minute drive from Teatro Massimo. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other features include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
33 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 0.6 mi (EUR 25 per night), from 8:00 AM to 8:00 PM; booking required
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle*
Beach shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free self-serve breakfast each morning 7 AM–10:00 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
What to do
Beach shuttle (surcharge)
Beach nearby
Bicycle rentals nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Romance packages
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Raised toilet seat
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 45 per person (one-way)
Area shuttle and beach shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for EUR 10.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 25 per night (3281 ft away; open 8:00 AM to 8:00 PM)
Pool, spa, & gym (if applicable)
The spa is accessible for an extra charge
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo
Frequently asked questions
Does Hotel Porta Felice & Spa offer free cancellation for a full refund?
Yes, Hotel Porta Felice & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Porta Felice & Spa?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Hotel Porta Felice & Spa?
Yes, an airport shuttle is available. The charge is EUR 45 per person one-way.
What are the check-in and check-out times at Hotel Porta Felice & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Porta Felice & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
Does Hotel Porta Felice & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Porta Felice & Spa like?
Hotel Porta Felice & Spa is in Palermo Historical Center, a short 18-minute walk from Teatro Massimo and 3 minutes' walk from Via Vittorio Emanuele.
Hotel Porta Felice & Spa Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,0/10
Staff & service
8,8/10
Amenities
9,0/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Hidden Gem by the ocean.
I love this hotel so much I keep coming back. Located in a quiet area near the ocean, this newly rebuilt hotel is clean with a classy modern sophisticated look. The rooms are spacious, some come with swinging doors leading to a balcony. The restaurant serves a tasty breakfast and filling dinner in the evening with excellent professional service. The neighborhood is quiet at night and for the most part, safe. Only a 15 minute walk to the train/bus station and about a 10 minute walk to the center of town.
Marco
Marco, 5-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Lovely
The location is good. We LOVED happy hour and bartender. Great choices of appetizers and cocktails. Very nice view and peaceful!
Natalia
Natalia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
I liked the nice bed sheets.
Libia
Libia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Spacious , quiet rooms. Good location
Loretta
Loretta, 2-night romance trip
Verified Expedia guest review
8/10 Very good
07 September 2024
It was a good location. Did not like that they didn’t have any irons. A huge hotel and doesn’t have irons. Very disappointed.
Giannina
Giannina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
We spent 4 days at this hotel and we loved our stay there. Very nice staff and wonderful free breakfast. We intend to stay there again next time we go back to visit Palermo
Luis
Luis, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
We had a great time!
Alicia
Alicia, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Efi
Efi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
We liked it very much
Efi
Efi, 2-night trip
Verified Hotels.com guest review
8/10 Very good
07 July 2024
Nice location and roof top bar
Lovely clean hotel. The best feature was the roof top bar area for breakfast, view and drinks. The shower could use improvement as the doors were flimsy and the base was shallow and flooded easily.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
05 July 2024
Nice hotel that is situated in a very good area in Palermo.
Thorlakur
Thorlakur, 8-night trip
Verified Hotels.com guest review
8/10 Very good
13 June 2024
Hotel staff was very accommodating. Breakfast was excellent. The bed in my room was a little firm for my liking. Hotel was centrally located.
Richard
Richard, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
05 June 2024
Rooms are spacious, beds are comfortable. Excellent cocktails at a great price during Happy Hour. Breakfast buffet has great variety of options.
Shirley
Shirley, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
04 June 2024
Beautiful hotel in a quiet part of town near the waterfront. Great staff.
Steven
Steven, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
alexander
alexander, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
2 night stay
Nice hotel. Walking distance to centre. Really big bedroom and bathroom. Nice breakfast. The harbour area nearby is really nice.
Anna
Anna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 May 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 April 2024
Paul
Paul, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 April 2024
John
John, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 March 2024
bad customer service
hotel itself is not bad at all , nice breakfast terrace and spa
we had an issue with house keeping. on the first night we put do not disturb sign because room was not bad and we did not want to make people do extra work but on the last night we needed clean up and new towels and toilet paper , so we made sure that we took do no disturb sign off .
when we came back , someone got in our room , took spa robe out of the room and put do not disturb sign on the door . they did not clean the room . when i addressed it with customer service they started argue with us saying that the tag was on the door .it was not . But if it was like they claimed then who gave them ok to still enter the room and take the robe and check the fridge ( when we were checking out they charged us for the cookies from the fridge that my son had ) So, they knew already that cookies were gone. with all that being said : not only they did not clean our room because they said tag was on , but they entered the room with tag on ( according to them ) . Breakfast was ok
very dirty around hotel
julia
julia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 January 2024
Chuan
Chuan, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
19 December 2023
Great location made it easy to walk to most local attractions and good eating. Having the Palazzo Butera right across the street was a treat! You can get great views from there or enjoy a beautiful scene from the hotel’s own 4th floor restaurant/bar. Was unable to enjoy the spa services because they were fully booked. You may want to reserve a spot in advance.
Nicolas
Nicolas, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 November 2023
Daniel
Daniel, 3-night trip
Verified Orbitz guest review
8/10 Very good
11 November 2023
Property interior was lovely, staff were all helpful and breakfast was good. We stayed for 5 nights and had no problems. Area around the hotel is a little rundown but you wouldnt be able to tell from the inside.