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Kempinski Hotel Suzhou

5.0 star property
Bayfront hotel in Suzhou with 3 restaurants and spa

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Nestled in Suzhou Industrial Park, Kempinski Hotel Suzhou is a tranquil oasis. With 3 restaurants offering al fresco dining and garden views, guests can unwind with aromatherapy or yoga classes. Take advantage of the marina, poolside bar and swim-up bar for endless relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and 10 hot tubs
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
The current price is R1 611
R1 878 total
includes taxes & fees
02 Jun - 03 Jun

Why we love this property

Work and play paradise
This hotel combines business amenities with indulgent relaxation. Tackle work in the 24-hour business centre, then unwind with spa treatments and hot tubs.
Dining satisfaction
This hotel boasts 3 restaurants, including a 24-hour option with garden and pool views. A bar and buffet breakfast complete the culinary lineup.
Spa paradise
Spa treatment rooms offer aromatherapy, scrubs, wraps, and massages. Hot tubs, a sauna, and yoga classes complete this bay hotel's wellness journey.

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for 2-bed Room

Down duvets, free minibar items, in-room safe, individually furnished

2-bed Room

  • Sleeps 2
  • Free WiFi

View all photos for Room, Golf View (Premier Deluxe Golf King)

Down duvets, free minibar items, in-room safe, individually furnished

Room, Golf View (Premier Deluxe Golf King)

  • Golf view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Golf View (Premier Deluxe Golf Room)

Down duvets, free minibar items, in-room safe, individually furnished

Twin Room, Golf View (Premier Deluxe Golf Room)

  • Golf view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room, Lake View (Premier Deluxe Lake View King)

Down duvets, free minibar items, in-room safe, individually furnished

Room, Lake View (Premier Deluxe Lake View King)

  • Lake view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Lake View (Premier Deluxe Lake View Room)

Down duvets, free minibar items, in-room safe, individually furnished

Twin Room, Lake View (Premier Deluxe Lake View Room)

  • Lake view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room, Golf View (Executive Golf Deluxe King)

Down duvets, free minibar items, in-room safe, individually furnished

Room, Golf View (Executive Golf Deluxe King)

  • Golf view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Golf View (Executive Golf Deluxe Room)

View from room

Twin Room, Golf View (Executive Golf Deluxe Room)

  • Golf view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Suite, Lake View (Panorama Suite)

40-inch LCD TV with satellite channels, TV, video game console

Suite, Lake View (Panorama Suite)

  • Lake view
  • 95 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Suite, Lake View (Executive Suite)

Down duvets, free minibar items, in-room safe, individually furnished

Suite, Lake View (Executive Suite)

  • Lake view
  • 123 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Lake View (Executive Lake View Deluxe Room)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Twin Room, Lake View (Executive Lake View Deluxe Room)

  • Lake view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room, Lake View (Executive Lake View Deluxe King)

Down duvets, free minibar items, in-room safe, individually furnished

Room, Lake View (Executive Lake View Deluxe King)

  • Lake view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Suite, Lake View (Diplomatic Suite)

Down duvets, free minibar items, in-room safe, individually furnished

Suite, Lake View (Diplomatic Suite)

  • Lake view
  • 155 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room, Golf View (Deluxe Golf View King)

Down duvets, free minibar items, in-room safe, individually furnished

Room, Golf View (Deluxe Golf View King)

  • Golf view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Golf View (Deluxe Golf View Room)

View from room

Twin Room, Golf View (Deluxe Golf View Room)

  • Golf view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room, Lake View (Deluxe Lake View King)

Down duvets, free minibar items, in-room safe, individually furnished

Room, Lake View (Deluxe Lake View King)

  • Lake view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Lake View (Deluxe Lake View Room)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Twin Room, Lake View (Deluxe Lake View Room)

  • Lake view
  • 48 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Lake-view Room-Two Beds

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Lake-view Room-Two Beds

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Golf-view Room-King Bed

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Golf-view Room-King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Golf-view Room-Two Beds

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Golf-view Room-Two Beds

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Lake-view Room-King Bed

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Lake-view Room-King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Executive Golf-view Room-King Bed

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Executive Golf-view Room-King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Executive Lake-view Room-Two Beds

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Executive Lake-view Room-Two Beds

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Executive Golf-view Room-Two Beds

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Executive Golf-view Room-Two Beds

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Executive Lake-view Room-King Bed

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Executive Lake-view Room-King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Premier Deluxe Room - Lake-View (2 Beds)

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Room - Lake-View (2 Beds)

  • Sleeps 2
  • Free WiFi

View all photos for Premier Deluxe Room - Lake-View (Double Bed)

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Room - Lake-View (Double Bed)

  • Sleeps 2
  • Free WiFi

View all photos for Premier Deluxe Room - Golf Course-View (2 Beds)

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Room - Golf Course-View (2 Beds)

  • Sleeps 2
  • Free WiFi

View all photos for Premier Deluxe Room - Golf Course-View (Double Bed)

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Room - Golf Course-View (Double Bed)

  • Sleeps 2
  • Free WiFi

View all photos for Kaibin Panoramic Apartment Suite

Down duvets, free minibar items, in-room safe, individually furnished

Kaibin Panoramic Apartment Suite

  • Sleeps 3
  • Free WiFi

View all photos for Premier Deluxe Golf View Room- Kapobala Kids Room

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Golf View Room- Kapobala Kids Room

  • Sleeps 2
  • Free WiFi

View all photos for Premier Deluxe Lakeview King Room- Kapibala Kids Room

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Lakeview King Room- Kapibala Kids Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Golf View Room - Cute Puppy Room

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Golf View Room - Cute Puppy Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Lake View Room- Cute Puppy

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Lake View Room- Cute Puppy

  • Sleeps 3
  • Free WiFi

View all photos for Cute Puppy Panorama Suite

Down duvets, free minibar items, in-room safe, individually furnished

Cute Puppy Panorama Suite

  • Sleeps 2
  • Free WiFi

View all photos for Cute Puppy LakeView Suite

Down duvets, free minibar items, in-room safe, individually furnished

Cute Puppy LakeView Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Executive Lake-view Room

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Executive Lake-view Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Executive Golf-view Room

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Executive Golf-view Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite

Down duvets, free minibar items, in-room safe, individually furnished

Executive Suite

  • Sleeps 2
  • Free WiFi

View all photos for Panoramic Suite

Down duvets, free minibar items, in-room safe, individually furnished

Panoramic Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Lake-view Room

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Lake-view Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Golf-view Room

Down duvets, free minibar items, in-room safe, individually furnished

Deluxe Golf-view Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Queen Room

Down duvets, free minibar items, in-room safe, individually furnished

Standard Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Premier Deluxe Lakeview Pets Room

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Lakeview Pets Room

  • Sleeps 3
  • Free WiFi

View all photos for Premier Deluxe Room - Golf Course-View (Double Bed)

Down duvets, free minibar items, in-room safe, individually furnished

Premier Deluxe Room - Golf Course-View (Double Bed)

  • Sleeps 2
  • Free WiFi

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9.4 out of 10, Exceptional, 13 reviews
The price is R1 332
R1 553 total
includes taxes & fees
02 Jun - 03 Jun
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About the area

Map
1 Guobin Rd, Suzhou Industrial Park, Suzhou, Jiangsu, 215021

What's nearby

  • Dushu Lake - 13 min walk - 1.1 km
  • Jinji Lake - 2 min drive - 2.2 km
  • Gate to the East - 7 min drive - 6.4 km
  • Suzhou Center Mall - 7 min drive - 6.4 km
  • Suzhou International Expo Center - 8 min drive - 7.7 km

Getting around

  • Wuxi (WUX-Shuofang) - 53 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 115 min drive
  • Suzhou Railway Station - 25 min drive
  • Yixing High-Speed Railway Station - 33 min drive
  • Suzhou North Railway Station - 33 min drive
  • South Ligongdi Station - 29 min walk
  • Area shuttle

Restaurants

  • ‪伊兰青海牛肉面 - ‬5 min drive
  • ‪Gan Chao - ‬4 min drive
  • ‪金瑅花园酒店 - ‬4 min drive
  • ‪Sizzzling Steakhouse - ‬3 min drive
  • ‪青鹤谷 - ‬4 min drive

About this property

Kempinski Hotel Suzhou

A great choice for a stay in Suzhou, Kempinski Hotel Suzhou features a marina. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a health club.

At a glance

DONE

Hotel size

    • 458 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes
  • Racquetball/squash
  • Hiking/biking trails
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (31646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • 10 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • Video-game console
  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Uses some LED lighting
  • Recycling

Special features

Spa

Yang Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 178 for adults and CNY 90 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Hotel Kempinski Suzhou

Kempinski Hotel Suzhou

Kempinski Suzhou

Kempinski Suzhou Hotel

Suzhou Kempinski

Suzhou Kempinski Hotel

Kempinski Hotel Suzhou Hotel

Kempinski Hotel Suzhou Suzhou

Kempinski Hotel Suzhou Hotel Suzhou

Frequently asked questions

Does Kempinski Hotel Suzhou offer free cancellation for a full refund?

Yes, Kempinski Hotel Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski Hotel Suzhou?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Kempinski Hotel Suzhou?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Kempinski Hotel Suzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Kempinski Hotel Suzhou and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes fitness classes, racquetball/squash, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 10 hot tubs. Kempinski Hotel Suzhou also has an indoor pool, a sauna, and a health club, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Kempinski Hotel Suzhou?

Yes, there are 3 onsite restaurants, featuring alfresco dining and garden views.

Does Kempinski Hotel Suzhou have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Kempinski Hotel Suzhou like?

Kempinski Hotel Suzhou is in Suzhou Industrial Park, a short 1-minute walk from Dushu Lake.

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Reviews

Kempinski Hotel Suzhou Reviews

8,2

Very good

8,2

Cleanliness

7,8

Location

7,8

Staff & service

8,2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Beautiful view
JANET, 1-night trip
Verified

10/10 Exceptional

Superb fitness club and quiet rooms

Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
JORGE, 2-night trip
Verified

10/10 Exceptional

EXCELLENT

GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
JEFFREY, 2-night trip
Verified

8/10 Very good

Good stay.

This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
William, 2-night trip
Verified

4/10 Fair

nice hotel in the middle of nowhere

the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
7-night trip
Verified

8/10 Very good

3点办理入住，排着长队，然后被告知房间没有整理好，等了30多分钟才拿到房卡。退房也需要排长队。
Verified

6/10 Good

号称出名的亲子酒店，可是亲子项目真很一般，室内的儿童乐园也不大，室外的儿童游玩项目也不多。酒店的其他方面还不错，就是位置比较偏，外出购物吃饭等不方便。
Verified

8/10 Very good

BUSINESS BREAK AWAY TRIP & CONFERENCE

Comfortable but far in distance from any amenities.
Verified

6/10 Good

Need to make a real non smoking room!

I asked for a non-smoking room, but was a room with heavy smoke smell. Changed to another and was fine with it!
Verified

8/10 Very good

看了之前住客的点评，说有孔雀和天鹅，这次没看见，只有几只小兔子。儿童俱乐部的女生挺客气的。健身部的女生脸绷着，一点笑容也没有，我们不欠你的，好伐？不过，这是我们服务业的通病，如何是好呢！
Verified

10/10 Exceptional

편안한 1박이었습니다.

임신 8개월째의 아내와 함께한 쑤저우 1박 2일 여행의 숙소를 정하면서 동료들의 추천으로 켐핀스키 호텔을 이용하였습니다. 원래 예약은 delux room(lake view)로 하였는데, 무료로 suite room upgrade를 해 주어서 행복했던 1박을 보낼 수 있었습니다. 저희 방은 20층에 위치하였고, 큰 창으로 호수가 한눈에 바라보였고, 방에 앉아서 바깥만 바라보는 것만으로도 편안한 휴식이었습니다. 전체적으로 아주 마음에 들었던 1박이었습니다. 상해에도 켐핀스키 호텔이 있던데, 기회가 되면 거기에서도 숙박을 해 보고 싶네요. 이번 숙박으로 켐핀스키의 팬이 된 것 같습니다. - 룸상태 : 청결상태가 좋았습니다. 가구 등은 약간은 오래된 것처럼 보였지만, 중국의 많은 호텔들이 그러하기 때문에 크게 신경이 쓰이지 않았습니다. 화장실은 매우 깨끗하였고, 1회용품도 충분히 갖춰져 있었습니다. - 조식 : 회사단체 이용객들과 같은 시간대에 식사를 해서, 조식시간이 조금 혼잡하고 이용하기 불편하였습니다. 음식은 중국식이 주로였고, 일부 western 부페식이 있었습니다. 전체적으로 맛은 좋았습니다. 식당 창가 좌석에서는 호수를 바라보면서 식사가 가능합니다. - 석식 : 저희는 저녁식사를 포함한 패키지로 예약을 하여서 호텔에서 식사를 했습니다. 파울라너 식당에서 식사를 하였는데, 1,2층으로 나뉘어 있고, 2층은 주로 단체 이용객들을 위한 부페식당으로 보였습니다. 저희는 1층에서 식사를 했고, 손님이 저희들밖에 없어서 조용하고 편하게 식사를 하였습니다. 패키지에는 총 3가지 음식(호박죽, 치킨바비큐, 조각케익)과 무제한 맥주(파울라너 3종-흑맥주, 생맥주, 하나는 기억이 안나네요)가 가능했습니다. 임신한 아내가 있어서 저희는 탄산음료를 주로 마셨습니다. 음식들은 입맛에 딱 맞았고, 양도 충분했습니다. - 주변시설 : 가장 마음에 들었던 것은 호텔 뒤쪽에 바로 호수가 위치하고 있다는 점입니다. 비록 둘째날은 비가 내리고 바람이 많이 불어서 나가보지는 못했지만, 첫날 오후에 아내와 함께 사진도 많이 찍고 즐겁게 산책할 수 있었습니다. 단, 호텔의 위치가 시내와는 상당히 떨어져 있어서 마트 등을 이용할 수 없다는 점은 불편하였지만, 휴식을 위해서 선정한 호텔이었기 때문에 저희는 괜찮았습니다.
Verified

6/10 Good

Not for business

Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.
Verified

10/10 Exceptional

Kenpinski are great

The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.
Verified

4/10 Fair

Not as good as I expected.

Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.
Verified

8/10 Very good

Nice but not 5 star

The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.
Verified

8/10 Very good

Kempinski Suzhou

There are minimum service you can get to American standard. I smell smoke when entered in non-smoking room, and found cigarette ashes on the holder by toilet. I have used this hotel for so many times, and getting tired of its poor service even I used the club service all the time. I am going to try another hotel in the area next time in upcoming October trip.
Verified

6/10 Good

服務沒有五星級水準

服務員太少， 到七點大廳沒半個人可以問，得再加強。
Verified

6/10 Good

business trip

hotel position is great, on the lake surrounded with loots of trees and during the day and evening there is a wind all the time so it is not hot during summer it is great hotel for vacation but less for business because it is not close to city business center
Verified

10/10 Exceptional

绝佳的地理位置和环境、家庭出游好住处

上次入住时出现些小问题，酒店承诺再次入住时会给房间升级。这次无意见提了一下，果然送了早餐，还有可以免费享用大堂吧。赞一个！
Verified

8/10 Very good

Nice stay

Nice huge hotel with modern comforts. The staff upgraded me to a suite which was huge! The staff was courteous and helpful in English. However, the hairdryer barely worked, aircon worked but never able to get the room right, either too cold or stuffy. The hotel is surrounded by a golf course and lake, its a 20 minute walk just to get to the gate of this property. Overall, good stay.
Verified

10/10 Exceptional

适合小孩 全家出游

很好
Verified

10/10 Exceptional

Great business hotel

Very clean and well-appointed hotel located near a beautiful lake. The food and bar options aren't terribly exciting, though.
Verified

10/10 Exceptional

Convenient location for my business needs.

I have stayed at this Kempinski location several times and never found the experience any less than fully satisfying - a true five star experience.
Verified

6/10 Good

舒适的床，正对金鸡湖

价格太贵，1200左右的房价还不包括早餐，太贵了
Verified

6/10 Good

我们是全家去度个周末。但是那天，正好有公司在招待客户和员工，大堂就象侯车室。下午3点还未能入住，因为来不及打扫。自助餐也被包场。我们要的双床房，有一间居然是2个床拼在一起的。。。。没有休闲，没有满意，没有微笑