JEN Hong Kong by Shangri-La

Property class: 4
Hotel with restaurant, near Victoria Harbour

Choose dates to view prices

JEN Hong Kong by Shangri-La offers a great location, putting you within a short 10-minute walk of Victoria Harbour and University of Hong Kong. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is R2 136
R2 414 total
includes taxes & fees
27 Sept - 28 Sept

Why we love this property

Flavourful indulgence
Malaysian cuisine shines at this hotel's restaurant. A cafe and bar offer additional options, while morning feasts await with buffet breakfast.
Seasonal pool bliss
The seasonal outdoor pool at this hotel provides a refreshing escape during summer months. Pool lovers can dive in and cool off.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior City View Queen Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view.

Superior City View Queen Room

8,6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Superior City View Twin Room

A hotel room with a bed, a desk with a chair, a lamp, and a window with curtains.

Superior City View Twin Room

9,2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

View all photos for Room (Jen Residence)

A modern hotel room with a bed, sofa, kitchenette, and a large window.

Room (Jen Residence)

  • Hill view
  • 37 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Room, 1 King Bed (Cityscape)

A hotel room with a bed, a nightstand, a phone, a framed picture on the wall, and a window with a view.

Room, 1 King Bed (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Twin Room (Cityscape)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Twin Room (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Room, 1 King Bed (Harbourscape)

A hotel room with a bed, bedside tables, a phone, a picture on the wall, and a window with a view.

Room, 1 King Bed (Harbourscape)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Twin Room (Harbourscape)

A hotel room with two beds, a nightstand with a phone, a window with a city view, and a framed picture on the wall.

Twin Room (Harbourscape)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Club Room, 1 King Bed (Harbour)

A hotel room with a bed, desk, chair, and a large window offering a city view.

Club Room, 1 King Bed (Harbour)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Club Twin Room (Harbour)

A hotel room with two beds, a view of the sea, a framed picture on the wall, and a nightstand with a phone.

Club Twin Room (Harbour)

  • Harbor view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Club Room, 1 King Bed (Mountain)

A hotel room with a bed, desk, chair, TV, and a bathroom.

Club Room, 1 King Bed (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Club Twin Room (Mountain)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Club Twin Room (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a built-in wardrobe, a bathroom with a mirror and sink, and a ceiling with recessed lighting.

Club Suite, 1 King Bed

10,0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 44 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Club Suite, 2 Single Beds

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Club Suite, 2 Single Beds

  • Harbor view
  • 44 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Studio, 1 King Bed (Essential)

A hotel room with a bed, a bedside table with a lamp, a small round table, a window seat, and a framed picture on the wall.

Studio, 1 King Bed (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Studio, 2 Single Beds (Essential)

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Studio, 2 Single Beds (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet

Room

  • Sleeps 10
  • Free wired internet

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  • Free WiFi
  • Restaurant
  • Air conditioning
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8.6 out of 10, Excellent, 2 417 reviews
The price is R1 400
R1 582 total
includes taxes & fees
28 Sept - 29 Sept
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About the area

Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • University of Hong Kong - 3 min walk - 0.3 km
  • Victoria Harbour - 3 min walk - 0.3 km
  • Tai Ping Shan Street - 11 min walk - 1.0 km
  • Hollywood Road - 17 min walk - 1.5 km
  • Soho - 2 min drive - 2.1 km

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong Admiralty Station - 5 min drive
  • Hong Kong Hung Hom Station - 8 min drive
  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Whitty Street Depot Tram Stop - 3 min walk
  • Hill Road Tram Stop - 3 min walk

Restaurants

  • ‪Café Malacca - ‬1 min walk
  • ‪14 South Lane - ‬2 min walk
  • ‪McDonald's 麥當勞 - ‬1 min walk
  • ‪Fineprint - ‬2 min walk
  • ‪Yuen Hing Lung Noodles - ‬1 min walk

About this property

JEN Hong Kong by Shangri-La

  • JEN Hong Kong by Shangri-La offers a great location, putting you within a short 10-minute walk of Victoria Harbour and University of Hong Kong. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.

At a glance

Hotel size

    • 283 rooms
    • Arranged over 28 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site parking is limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space (1033 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 238 for adults and HKD 238 for children

Renovations and closures

The property will be renovating from November 9 2026 to January 24 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from June to August
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hong Kong Traders

Hong Kong Traders Hotel

Traders Hong Kong

Traders Hong Kong Hotel

Traders Hong Kong Shangri-La

Traders Hotel Hong Kong

Traders Hotel Hong Kong Shangri-La

Traders Hotel Shangri-La Hong Kong

Traders Shangri-La Hong Kong

Traders Shangri-La Hotel Hong Kong

Hotel Jen Hong Kong

Hotel Jen

Jen Hong Kong

Jen Hotel Hong Kong

Traders Hotel Hong Kong by Shangri La

Hotel Jen Hong Kong Shangri-La

Jen Hong Kong Shangri-La

Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong

Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel

Hotel Hotel Jen Hong Kong by Shangri-La

Hotel Jen Hong Kong by Shangri-La Hong Kong

Traders Hotel Hong Kong by Shangri La

Hotel Jen Hong Kong

Hotel Jen Hong Kong by Shangri La

Hotel Jen Shangri-La

Jen Shangri-La

Frequently asked questions

Does JEN Hong Kong by Shangri-La offer free cancellation for a full refund?

Yes, JEN Hong Kong by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Hong Kong by Shangri-La?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at JEN Hong Kong by Shangri-La?

Sorry, pets aren't allowed.

Is parking offered on site at JEN Hong Kong by Shangri-La?

Yes. Parking spots may be limited.

What are the check-in and check-out times at JEN Hong Kong by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at JEN Hong Kong by Shangri-La and nearby?

JEN Hong Kong by Shangri-La has a seasonal outdoor pool and a 24-hour fitness center.

Are there restaurants at or near JEN Hong Kong by Shangri-La?

Yes, Cafe Malacca offers Malaysian cuisine and ocean views.

What's the area around JEN Hong Kong by Shangri-La like?

JEN Hong Kong by Shangri-La is in Central & Western District, a short 2-minute walk from Shek Tong Tsui Terminus Tram Stop and 6 minutes' walk from University of Hong Kong. Travelers say that the hotel is in a great location.

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Reviews

JEN Hong Kong by Shangri-La Reviews

8,8

Excellent

9,0

Cleanliness

8,4

Location

9,0

Staff & service

8,4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is surrounded by a variety of delicious restaurants and eateries with great food options. (26 reviews)
  • The gym is well-equipped and suitable for both cardio and strength training with great views from the 28th floor. (8 reviews)
  • Breakfast was excellent with a wide range of choices and super tasty options. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Reviews

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10/10 Exceptional

Great location!
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8/10 Very good

Great location close to metro station and plenty of dining options. Staff were professional and friendly.
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10/10 Exceptional

Staff were very helpful, the area is right next to a train station and it was super convenient to get around! Food options around were great too.
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10/10 Exceptional

Staff was the best part — especially the bartender during Happy Hour — she was awesome. Also great buffet breakfast … super tasty
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10/10 Exceptional

Great hotel and location to the MRT (less than 1 min walk)
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10/10 Exceptional

Excellent location, within a quiet neighbourhood with good accessibility
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10/10 Exceptional

Very convenient, lots of eateries, stuff is good.
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10/10 Exceptional

Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
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10/10 Exceptional

Very convenient location near mtr. Good food options nearby.
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10/10 Exceptional

Wonderful stay

It's amazing, we were upgraded to a high-level with harbour view.
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10/10 Exceptional

Very friendly and helpful staff. Nice spacious rooms.
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10/10 Exceptional

We had an excellent stay at Jen hotel! It was very clean, accessible, and the entire staff are really nice and helpful, especially our room attendant Fei Fei!
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10/10 Exceptional

Perfect for my tourism visit from the US. Great location and nice area. Had an easy time with everything and the room was clean and comfortable.
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10/10 Exceptional

Close to subway station, lots of eateries in the area.
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8/10 Very good

Hotel was undergoing renovations, so some amenities were not available, but staff were helpful and friendly, room was spacious for Hong Kong and comfortable. Would come again.
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10/10 Exceptional

Conveniently located with money exchange across the street. Lots of places to eat and shopping mall nearby
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10/10 Exceptional

Good choice near HKU

Convenient location with steps to MRT station, and hotel staffs are friendly and helpful.