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1 room, 2 adults

Crowne Plaza Hotel de México

4-star4 stars
Great for familiesThis property has good facilities for families.
Dakota No 95 Col. Napoles, Mexico City, CDMX, 03810, Mexico

4-star hotel with full-service spa, connected to the convention center, near World Trade Center Mexico City
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Fantastic service
Great location
Tasty breakfast
Value for money could be better

Crowne Plaza Hotel de México

from ZAR 1,325
  • Standard Room
  • Room, 1 King Bed, Non Smoking, Bathtub
  • Room, 1 King Bed, Smoking, Bathtub (HYDROMASSAGE)
  • Room, 2 Double Beds, Non Smoking, Bathtub
  • Room, 2 Double Beds, Smoking, Bathtub
  • Executive Suite, 1 King Bed, Non Smoking
  • Deluxe Room
  • Room, 1 King Bed, Non Smoking, Bathtub (Ladies First)
  • Club Room, 2 Double Beds, Business Lounge Access (VIP)
  • Room, 2 Double Beds, Bathtub (Ladies First)

What’s around Crowne Plaza Hotel de México

Top spots nearby

Recommended by this property

  • Castillo de Chapultepec (27-minute walk)
  • Parque Zoologico de Chapultepec (32-minute walk)
  • The Angel of Independence Monument (33-minute walk)
  • Torre Latinoamericana (3,4 mi / 5,5 km)
  • Palacio de Bellas Artes (3,5 mi / 5,6 km)
  • Zocalo (3,7 mi / 5,9 km)
  • Plaza Polanco (3,8 mi / 6,1 km)
  • Basilica of Our Lady of Guadalupe (7,1 mi / 11,5 km)
  • Teotihuacan Archaeological Site (29,5 mi / 47,5 km)

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 19 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 24 min drive
  • Mexico City Fortuna Station - 33 min drive
  • Tlalnepantla de Baz Station - 39 min drive
  • Chilpancingo Station - 16 min walk
  • San Pedro de los Pinos Station - 18 min walk
  • Patriotism Station - 22 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 11 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle *


  • Valet parking *


  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Winery attached
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 13563
  • Conference space size (meters) - 1260
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Second bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • In-room computer
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Crowne Plaza Hotel de Mex has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Bistro Fusion - This restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.

Crowne Plaza Hotel de México’s small print

Also known as

  • Crowne Plaza Hotel Mexico
  • Crowne Plaza Mexico
  • Mexico Crowne Plaza
  • Crowne Plaza De Mexico
  • Crowne Plaza Hotel de México Hotel
  • Crowne Plaza Hotel de México Mexico City
  • Crowne Plaza Hotel de México Hotel Mexico City


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 160.00 per night

Buffet breakfast is offered for an extra charge of MXN 230 for adults and MXN 145 for children (approximately)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8,4 From 267 reviews

Poor 2,0
Horrible experience
Drainage problems in the bathroom, had to shower quickly. I booked for queen size beds and got double beds. The room had weird smell and needs renovation. I booked for 4 nights but checked out after 1 night. I was still charged for all 4 nights just cause it was fully paid when I book. They denied to give me refund for unused nights... so frustrated!!!
Euna, us4 night business trip
Good 6,0
Good Location
Little outdated but great location
Leidy, us6 night business trip
Exceptional 10,0
Great Place
The staff was very friendly and accomodating, the hotel was lovely and very clean.
Lynne-Ann, us5 night trip
Good 6,0
The hotel can improve the services.
Most of the personnel are fine. Concierge didn't book a good tour as the the guide tour was not well trained and not well informed, he seem to be more interested in make the tourists buying things. I invited some friends to have breakfast with me and I asked to charge my room. The waiter was very upset telling that I didn't have a credit open. He should be polite telling the rules of payment at the hotel. I felt very uncomfortable because he was rude as If I didn't want to pay for the bill. Decades travelling for business, hundreds bookings made thru Expedia and this is the first time that it happened.
us6 night business trip
Poor 2,0
Tired Hotel
Tired hotel with exceptionally poor facilities and dated appearance BUT reasonable location
gb4 night business trip

Crowne Plaza Hotel de México

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