4/10 Fair
Jul 14, 2023
We liked the breakfast even though was exactly the same thing every morning and if you wanted anything else you'd have to pay extra. We also liked the towels, the views and the garden. Everything else was just a big disappointment and I wouldn't come back. When we arrived, the guy in reception didn't even say hello, he asked us for passports as soon as we entered reception. They say on the presentation that they speak English but no one really does. But even so, I think everyone should be able to greet and salute you and ask you how you are. They are extremely poor in terms of service. They have towels for pool use and when we asked them if we could use them for the sea as well they told us very bluntly no, we cannot take them off site. They could have very well said yes but if you don't bring them back you need to pay for them. They collected the glasses from the table outside but never replaced them so we've been left without glasses in the room. We stayed 3 nights but there was no cleaning of the room or changing of the towels. When we returned from Antalya in the evening the cabin stunk of sewage. Actually they communication is extremely poor overall. But they were very chatty when I texted them about check in times, telling me all about the extra paid excursions and car hire. I stayed in 3 different places before coming here and I have to say that this place was the most disappointing, given that they rate themselves at 5 star hotel.
Teodora
Teodora, 3-night trip
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