Broomfield, CO (BJC-Rocky Mountain Metropolitan) - 55 min drive
Denver Intl. Airport (DEN) - 66 min drive
Winter Park Ski Resort Amtrak Station - 68 min drive
Restaurants
Monarch Casino Black Hawk - 1 min walk
McDonald's - 20 min drive
Starbucks - 20 min drive
White Buffalo Grille - 8 min walk
Golden Gates Casino - 7 min walk
About this property
Horseshoe Black Hawk
Horseshoe Black Hawk features a casino and puts you within a 10-minute walk of Ameristar Casino Black Hawk. Guests looking for a bite to eat can check out Brew Brothers, one of 3 restaurants, which serves American cuisine and is open for lunch and dinner. Other features include a bar/lounge and a snack bar/deli. Fellow travelers say good things about the helpful staff and comfortable guestrooms.
Languages
English, Spanish
At a glance
Hotel size
240 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (1 total, up to 30 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Sportsbook
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Ski storage
Facilities
ATM/banking
Safe-deposit box at front desk
Casino
27 casino gaming tables
900 casino slot machines
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Brew Brothers - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Roxy's Restaurant & Bar - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Dash Cafe - This delicatessen serves lunch and dinner. Open daily.
Starbucks - Onsite café. Open daily.
Taco Cantina - Onsite family restaurant. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 75 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 16.63 per accommodation, per night
Resort fee inclusions:
Business center/computer access
Fitness center access
In-room bottled water
Phone calls (may be limited)
Pool access
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per night
Parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk
Frequently asked questions
Does Horseshoe Black Hawk offer free cancellation for a full refund?
Yes, Horseshoe Black Hawk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Horseshoe Black Hawk?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Horseshoe Black Hawk?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Horseshoe Black Hawk?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Horseshoe Black Hawk?
Yes, the 42400 square-foot casino features 900 slot machines and 27 gaming tables. Sportsbook is offered.
What is there to do at Horseshoe Black Hawk and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and kayaking. Horseshoe Black Hawk also has a casino.
Are there restaurants at or near Horseshoe Black Hawk?
Yes, there are 3 onsite restaurants, featuring American cuisine.
What's the area around Horseshoe Black Hawk like?
Horseshoe Black Hawk is a short 7-minute walk from Ameristar Casino Black Hawk and 13 minutes' walk from Saratoga Casino Black Hawk.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2024
Comfy
Good & comfy. Over slept through alarm and got an extra hour to get ready
David
David, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 14, 2024
Security Concern & Incompetence
I booked 7 rooms for an office holiday evening. Upon checking in, my wife and I got keys to not one but 2 rooms in a row that were already occupied. (See check in card pic with 3 different room numbers marked down) It wasn’t just unprofessional but a significant security concern. The level of incompetence of the front desk staff blew my mind and I don’t even know how the hotel mgmt software could have allowed it to happen.
Regardless, passing out access to someone else’s room once is an embarrassing mistake. The 2nd immediately thereafter is a risky joke. In retrospect I should have spent a few more bucks and booked Monarch or Ameristar instead.
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
melissa d
melissa d, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 6, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Checking in, Rebecca was very nice and very helpful. She even took the time to show me how to use the elevator, and show me how to get back to my car. Above and beyond customer service. I only stayed the one night. As a lot of others said, it was very hot in the room, but I opened the window, and that was comfortable.
Ann
Ann, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
Kelly
Kelly, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 29, 2024
Room was clean and comfortable. The gambling was terrible.
Jared
Jared, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Jim
Jim, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Brandon
Brandon, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 4, 2024
When I checked in. Within 5 minutes I tried to use the toilet and it wouldn’t flush. I call the front desk and by the time someone came I tried to fix it myself. 10 minutes later it still wasn’t fixed so I let the maintenance man come and he said it was fixed. Later that night after shift change another maintenance person came and replaced the handle and lo and behold it still wasn’t fixed. They only offered to return the resort fees. I believe I was entitled to way more than that!
Gerald
Gerald, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Junior Suite
Check in was quick easy and fast.
We had plenty of room for friends to hang out before gambling. The shower was impressive, felt like a sauna while enjoying the seat. Pillows were soft and bed was comfortable.
Rachel R
Rachel R, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 28, 2024
Not mad, just disappointed.
It was ridiculously hot in the halls and in the room. We set the ac to 69 and it had to be at least 80. We could not sleep and friends had rooms on other floors with the same problem. Then the power went out and the pitboss did not handle that legally or cordially. I have been to the property many times of there years, dating back to it being the isle and I’d never been treated so poorly or miserable. I don’t like to complain or stir things up but it was disappointing and there was no attempt to set thing right. Power outage and HVAC problems can be out of the control of any employee, but how they are handled and compensated for are 100% in their control to make it right.
Troy
Troy, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Got food poisoning from brew brothers I ordered my burger well done and got rare as they could serve a hot patty. Honestly this was ruined my beginning of my 10 day stay. Humiliated by the staff and their rude comments. I honestly never thought I would of had such a horrible experience. I just wanted to spend my recent winnings of 17k in peace. I was well know and respected by staff members but after this experience I'm never going to return to horseshoe casino.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Joel
Joel, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 26, 2024
Guy
Guy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 24, 2024
NEVER STAY HERE!!!
The gentleman who checked us in was very friendly and helpful. The entire stay went downhill from there. The amenities lists AC however there is NOT AC and in the room. Our room was 78 degrees. We had to keep the windows open just to achieve 72. Plugged one curling iron in and the breaker blew in the bathroom. No lights or power. Re-set the outlet and finally got power. Had to curl hair in by the bed. Coffee maker did not work. When we went to the front desk in the morning to discuss the AC, power & coffee pot; she acted like she could care less. We did have a new coffee pot when we returned at the end of the day. We drove 6 hours and were tired when we arrived. A "valet" approached us and offered to park our car for $10 in valet for our entire stay. So we agreed. Only to find out the next morning, "valet" is complimentary. How can you have these con-artist working at your facility? Not once did we receive maid service. When we would return after being gone all day, our towels (that were hanging up) were taken and a pile of clean towels on the counter. Every day we got less and less towels. They would remove 2 wash clothes, 3 towels and one hand towel. They gave us 0 wash clothes, 2 bath towels and 5 hand towels. I prefer you don't take our towels that are hanging up if you are going to short us daily! Not once were we ever greeted or acknowledge when leaving or returning from the hotel. Very rude staff. There are many other choices to stay at....choose them!
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
James
James, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Good?
Dirty room dirty towels broken sink and toilet seat broken panels in the elevator cracked tile shower door that you had to step over the toilet to get out of no complementary breakfast nice casino and sketchy parking ramp all i can say is WOW!!!
Chris
Chris, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
kenneth
kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Easy check-in, great prices, and clean rooms.
Arnulfo
Arnulfo, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
The room was nice. I am housekeeping manager and there was hair on the toilet as well as the floor next to the toilet. Stain on the pillow case and on the mattress pad
sarah
sarah, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 6, 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Arthur
Arthur, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 1, 2024
Don’t stay here!
I did not book with them. And I have tried telling them that and they won’t refund me. They were suppose to cancel this and never did. Now they won’t let me submit this review.