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The Springs Resort & Spa

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Property grounds
15 outdoor pools, pool umbrellas, sun loungers
15 outdoor pools, pool umbrellas, sun loungers
15 outdoor pools, pool umbrellas, sun loungers
1 bedroom, premium bedding, desk, blackout drapes

Overview of The Springs Resort & Spa

The Springs Resort & Spa

2.5 star property
Mountain hotel with 15 outdoor pools, near San Juan Historical Museum

8,0/10 Very good

166 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is R9 953
Price available on 2022/11/29
Map
323 Hot Springs Blvd, Pagosa Springs, CO, 81147

Room options

About this area

Getting around

  • Durango–La Plata County Airport (DRO) - 72 min drive

Restaurants

  • The Rose - 3 min walk
  • Root House Coffee Shop - 5 min walk
  • The Lost Cajun Pagosa Springs - 5 min walk
  • Riff Raff Brewing Company - 6 min walk
  • Pagosa Baking Company - 8 min walk

About this property

The Springs Resort & Spa

The Springs Resort & Spa is a great choice for a stay in Pagosa Springs. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or body scrubs. There are 15 outdoor pools, a poolside bar, and in-room conveniences like refrigerators and microwaves. Fellow travelers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Television in common areas
  • 15 outdoor pools
  • Spa services
  • 24-hour pool access
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

There are 15 outdoor hot springs open between midnight and midnight. The temperature in the hot springs is set to 106°F.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 45 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa tub access
    • Beach towels
    • Phone calls (may be limited)
    • In-room coffee
    • Concierge service
    • Housekeeping
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 85 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Hot springs access available from midnight to midnight
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Resort Springs
Springs Pagosa Springs
Springs Resort
Springs Resort Pagosa Springs
Springs Hotel Pagosa
Springs Pagosa
The Springs Hotel Pagosa Springs
The Springs Resort Spa
Springs Resort Spa
The Springs Resort & Spa Hotel
The Springs Resort & Spa Pagosa Springs
The Springs Resort & Spa Hotel Pagosa Springs

Frequently asked questions

Does The Springs Resort & Spa offer free cancellation for a full refund?
Yes, The Springs Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Springs Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Springs Resort & Spa?
Yes, there are 15 outdoor pools and a children's pool. Guests have 24-hour pool access.
Are pets allowed at The Springs Resort & Spa?
Yes, pets are welcome. There's a charge of USD 85 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at The Springs Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Springs Resort & Spa?
You can check in from 4 PM - midnight. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at The Springs Resort & Spa and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and horseback riding. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 15 outdoor swimming pools or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near The Springs Resort & Spa?
Yes. Nearby restaurants include The Rose (3-min walk), Root House Coffee Shop (5-min walk), and The Lost Cajun Pagosa Springs (5-min walk).
What's the area around The Springs Resort & Spa like?
The Springs Resort & Spa is located by the river, a short 2-minute walk from Hippy Dip Hot Spring and 5 minutes' walk from Nathan's Hippy Dip Hot Spring. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

8,0

Very good

8,6/10

Cleanliness

8,4/10

Staff & service

8,3/10

Amenities

8,2/10

Property conditions & facilities

8,3/10

Eco-friendliness

8/10 Very good

Beautiful resort.
Shelly, 1-night family trip
Verified Expedia guest review

8/10 Very good

Gilbert, 2-night trip
Verified Expedia guest review

8/10 Very good

The "resort" is okay but overpriced compared to a similar resorts across Colorado. The hotel itself is fairly common stucco with general hotel furniture and decorations anywhere in the USA. The pool has public access, and therefore gets inundated by day users. The bed was extremely hard and our "luxury" King suite overlooked the parking lot. Aside from the river, the views of Pagosa are unimpressive, so overpriced for a shotty view. Would not go back to this area for a vacation getaway. Too many other nice resorts in Colorado for the same rates and fewer Texans.
Marcy, 2-night romance trip
Verified Orbitz guest review

2/10 Poor

Bad Experience
Terrible room. Curtains were to small for the windows and there’s an odd third window with no curtains at all, so the the parking lot lights kept us awake all night. Dirty floors in the rooms. No AC or heat, had to open the windows (that’s right the windows fully open, no child locks so keep an eye on your children.
2-night trip
Verified Hotels.com guest review

8/10 Very good

The pools were wonderful! The staff was awesome! The only issue I had was that I reserved a junior suite and when I arrived I was in just a regular room which was disappointing.
Cheryl, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Julian needs a raise she is awesome !
robert, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Access to the hot pools was great. Nice staff and very friendly. Easy walk to the downtown and shops.
WILLIAM, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Old & disappointing
Old and tired! This property just feels old and not updated. The shower was tepid at best with very little pressure. The on site breakfast was in building with zero ambiance. The hot springs were nice but the prices per day pass was $17.00. We’ve stayed twice and while will visit Pegosa Springs again not at this old over priced “resort” used the term very loosely!
Dana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked having fresh spa towels and robes whenever we liked. Front desk was amazing. Loved our stay!!
Marie, 2-night romance trip
Verified Expedia guest review