Grand Excelsior Hotel Bur Dubai

Property class: 4
Hotel with spa, near Dubai Creek

Choose dates to view prices

Grand Excelsior Hotel Bur Dubai features a nightclub and puts you within a 15-minute walk of BurJuman Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Docklands, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 7 bars/lounges, an outdoor pool and a poolside bar. Public transportation is only a short walk: ADCB Station is 14 minutes and Sharaf DG Station is 14 minutes.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is R999
R1 291 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Premium Room

8,0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • Free wired internet

Deluxe Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • Free wired internet

Family Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • Free wired internet

Executive Suite, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • Free wired internet

Premium Suite, 1 Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • Free wired internet

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About the area

Map
Kuwait Road - Bur Dubai, Dubai, 121545

What's nearby

  • BurJuman Mall - 15 min walk - 1.3 km
  • Meena Bazaar - 19 min walk - 1.7 km
  • Dubai Creek - 2 min drive - 2.4 km
  • Dubai Museum - 3 min drive - 2.4 km
  • Dubai Frame - 3 min drive - 3.4 km

Getting around

  • Dubai Intl. Airport (DXB) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 44 min drive
  • Al Maktoum Intl. Airport (DWC) - 44 min drive
  • ADCB Station - 14 min walk
  • Sharaf DG Station - 14 min walk
  • Burjuman Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rayyan Mandi Restaurant - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Purani Dilli - ‬2 min walk
  • ‪Chicken Tikka Inn - ‬9 min walk

About this property

Grand Excelsior Hotel Bur Dubai

  • Grand Excelsior Hotel Bur Dubai features a nightclub and puts you within a 15-minute walk of BurJuman Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Docklands, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 7 bars/lounges, an outdoor pool and a poolside bar. Public transportation is only a short walk: ADCB Station is 14 minutes and Sharaf DG Station is 14 minutes.

At a glance

Hotel size

    • 282 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 4 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

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Reviews

Grand Excelsior Hotel Bur Dubai Reviews

7,0

Good

7,2

Cleanliness

7,6

Location

7,4

Staff & service

6,8

Property conditions & facilities

Popular mentions

Room
Bathroom
Breakfast
Water
Lobby

Reviews

Verified review

10/10 Exceptional

Food is excellent both breakfast and Dinner.
Verified review

10/10 Exceptional

Excellence in Bur Dubai

Great Staff great location perfect for my business trip.
Verified review

10/10 Exceptional

Comfort and quality in Bur Dubai

What an excellent hotel with great staff in a convenient location
Verified review

10/10 Exceptional

This is good and family oriented
Verified review

2/10 Poor

Price vs Quality doesn't match

-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
Verified review

10/10 Exceptional

Excellent stay
Verified review

6/10 Good

I was stayed in hotel for two days with my family. My experience was quite ok. The breakfast was not so good. Although there are many varieties in breakfast but I did not like the taste. I recommend that may be the variety can be less but the taste should be good.
Verified review

10/10 Exceptional

Nice location, good experience!
Verified review

2/10 Poor

This hotel is for hookers and their customers
Verified review

8/10 Very good

Lobby great, hotel is a bit dated. Need a lot of updating and renovations, very close to the airport
Verified review

6/10 Good

Purely a touristic hotel and not meant for business travelers and room allotment when done online is somewhat limited choices and flexibility
Verified review

6/10 Good

The room area was unkept by guest next door to my room they will eat and leave the dirty dishes by the door 🚪 for days and house keeping will clean up the rooms and still no one will pick up those trash 🗑️. That was terrible.
Verified review

10/10 Exceptional

Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Verified review

2/10 Poor

Worst 4 Star Hotel

Worse 4 Star hotel in Dubai. Cant sleep until 3am. As nighclub blarring music until then Rooms old and shabby
Verified review

4/10 Fair

Issue resolution wasnt quick. Shower faucet was broken
Verified review

6/10 Good

The hotel was older than I thought. There was water running from a pipe. The towels were dingy and obviously over used. The complimentary breakfast was ok. Hot food not very hot. The young man Christopher who worked there was eager to help. Always smiling. He was our go to guy
Verified review

2/10 Poor

Worst hotel ever.

Worst hotel I ever stay. By default, do expect no shower foam, no towel. Shifting breakfast location without inform guest. Room key always give issue. Totally disappointed. U can get much better hotel with the same rate.
Verified review

4/10 Fair

Staff were lovely! Rooms were old & needed up dating ! First room. We were put in everything was broken! Food was good !but you should provide coffee after meals ! Children were aloud to run & scream until 2 in the morning without any consideration for other guests! Disgusting!!!!!! Pool & Hussan very good but you need drink fertilities up there !
Verified review

2/10 Poor

Service is very bad, not clean, every thing we nee to ask including towels, response for anything is very slow
Verified review

2/10 Poor

My room was small no view,, couldn't get door open to bathroom because it hit the bidet
Verified review

4/10 Fair

Not worth the money. Except food is very good.

I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
Verified review

6/10 Good

The Reception Was Not Supporting Room Was Not Up To The Stand
Verified review

6/10 Good

Not coming back Here Again

The hotel looks amazing from outside but when I went in the room the ac was not working i had to change the room and also there were cockroaches in the room. The room was quite spacious but when the ac was not working and i had to change the room instead of upgrading the room they downgraded the room by giving a smaller room.
Verified review

4/10 Fair

Very bad, Have to call 4/5 times for get things done to clean room etc
Verified review

4/10 Fair

Yeh