The only characteristic for a 4-star hotel of this property is its price. I can't believe this is an Expedia VIP property, really feels like three-star hotel from the FRG times.
*Check-in: the self-check kiosk asked me to pay my reservation in order to complete the process, despite the fact the my booking was prepaid through expedia. I needed to ask for refund at the reception desk. I got my money back immediately, but still it was not a nice experience at all.
*Rooms: small but rather clean. No kettle or even a drinking glass. The glass door of the shower was leaking and after I took a shower the floor was flooded. The floor towel did not help.
*Expedia perks: At the time I made my reservation, and being a platinum Expedia member, I was promised a bottle of sparkling wine at check-in, plus a free access to hotel's swimming pool. After I asked for the wine, it was delivered to my room; still, no access to the pool was given.
*Breakfast was the most disappointing thing. The website of the hotel says that on Sat and Sun the breakfast is served till 11:30, but I was denied access at exactly 11:00 by the staff in the breakfast area. I managed to get to the coffee machine and to make an espresso, but was asked to leave. I reported that immediately to the hotel's reception, and the lady working there politely said that the behavior of her colleagues wasn't professional. Still, I did not get even an apology of any sort.