Experience top-notch hospitality at your fingertips with expert ticket assistance. Discover an ideal blend of comfort and location for your next adventure.
Located near Osaka Aquarium Kaiyukan, Oriental Hotel Universal City offers a warm welcome with free daily manager's reception and in-room WiFi. Enjoy the convenience of a restaurant, snack bar/deli, ballroom and 24-hour front desk while taking advantage of tour/ticket assistance from the helpful staff.
Buffet Dining 'Akala The Park Front Hotel - 4 min walk
Eggs 'n Things - 6 min walk
Hard Rock Cafe - 5 min walk
Tully's Coffee - 4 min walk
About this property
Oriental Hotel Universal City
When you stay at Oriental Hotel Universal City, you'll be in a fantastic location, just a 5-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Also, Osaka Aquarium Kaiyukan and Kyocera Dome Osaka are within a short drive. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 9 minutes.
Languages
Japanese
At a glance
Hotel size
330 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (JPY 3000 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Shared microwave
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Lockers available
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1500 for children
Parking
Covered self parking costs JPY 3000 per day
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka
Frequently asked questions
Does Oriental Hotel Universal City offer free cancellation for a full refund?
Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oriental Hotel Universal City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oriental Hotel Universal City?
Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.
What are the check-in and check-out times at Oriental Hotel Universal City?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Oriental Hotel Universal City and nearby?
Recommended spots to visit include Universal Studios Japan (3-min walk) and Kyocera Dome Osaka (3 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Dotonbori (5.1 mi).
Are there restaurants at or near Oriental Hotel Universal City?
Yes, there's an onsite restaurant.
What's the area around Oriental Hotel Universal City like?
Oriental Hotel Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan. Travelers say the area is walkable and good for families.
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Oriental Hotel Universal City Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8/10
Cleanliness
8,6/10
Staff & service
8,6/10
Amenities
8,8/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
10/10 Exceptional
04 December 2024
Perfect location ! Close to the station and restaurants.
EUN SU
EUN SU, 2-night trip
10/10 Exceptional
18 November 2024
We loved our stay for five days, easy to get to universal studios and right next to the train station for traveling.
Daniel D
Daniel D, 4-night trip
10/10 Exceptional
19 October 2024
Great location
V. Michael
V. Michael, 2-night trip
10/10 Exceptional
26 September 2024
Convenient to universal and shops. I loved the breakfast and the storage for my belongings prior to checking in.
Laura m
Laura m, 2-night trip
10/10 Exceptional
22 October 2024
I stayed one night and one day at Universal Studios Japan. The room was clean and comfortable. The best part of the stay was the delicious complimentary breakfast.
Michael
Michael, 1-night trip
10/10 Exceptional
24 June 2024
Great Hotel
Marisela
Marisela, 1-night trip
10/10 Exceptional
08 October 2024
Great property, in universal city
Steve
Steve, 2-night trip
10/10 Exceptional
14 July 2024
Fantastic stay. We will stay again!
John
John, 4-night trip
10/10 Exceptional
19 June 2024
Place was great
Marisela
Marisela, 2-night trip
10/10 Exceptional
11 June 2024
Very family friendly hotel. Location is great.
Haneme
Haneme, 3-night trip
10/10 Exceptional
26 June 2024
We had a great time! The location is perfect for the park and the hotel itself was clean and quiet with friendly staff and a tasty breakfast.
Curtis
Curtis, 2-night trip
10/10 Exceptional
13 October 2024
Is located at the universal city walk right next to Gap Factory shop, very close to universal studio Japan, highly recommended for those who like to have close access to USJ. There are also few USJ stores surrounded, and lots of restaurants to choose.
Yuen Man
Yuen Man, 2-night trip
10/10 Exceptional
23 October 2024
3 night stay
Would help if they provide leg massager instead of leg exercise balancing equipment in the room.
Love the bath rub with bath salt provided
Sharon
Sharon, 3-night trip
10/10 Exceptional
21 September 2024
This hotel was amazing! The location was within a minute to USJ entrance and the breakfast buffet was superb! The staff were all very helpful and friendly. The amazing part of this hotel was we were able to re-enter the USJ park the same day! Highly recommend to families with kids especially if you want to take a mid day break to rest in the hotel and head back to USJ at night time.
Michael
Michael, 2-night trip
10/10 Exceptional
10 July 2024
Perfect stay!! We could walk out of the hotel and right to Universal Studios! Great location, and Universal City has great food and shopping opportunities!
Janelle
Janelle, 3-night trip
10/10 Exceptional
05 July 2024
Good location.
Good location on universal walk.
10mins to universal, lots of restaurants.
penelope
penelope, 2-night trip
8/10 Very good
09 June 2024
Nice location.
HIROSHI
HIROSHI, 1-night trip
10/10 Exceptional
04 July 2024
The staff were all very helpful, courteous and friendly.
Braulio
Braulio, 5-night trip
10/10 Exceptional
22 September 2024
Transport from Kansai was straight forward with a bit of walk from bus to the hotel. Plenty of shops nearby and the breakfast was excellent. Must get to breakfast area by 7am, otherwise too many people. Universal studies just around the corner.
John
John, 2-night trip
6/10 Good
28 October 2024
Rooms are small
Mohammed
Mohammed, 1-night trip
6/10 Good
09 August 2024
The room is very small but clean and very close to Universal Studio.
Wing Suet
Wing Suet, 3-night trip
10/10 Exceptional
29 June 2024
Great location.
You will never be board staying hear. Plenty to do right outside the hotel.
Ruben
Ruben, 3-night trip
10/10 Exceptional
31 July 2024
Everything was great
Jorge
Jorge, 1-night trip
10/10 Exceptional
06 July 2024
Friendly efficient staff
Ruben
Ruben, 6-night trip
6/10 Good
07 November 2024
Some staff members are rude.
Only good thing is that it’s close to USJ