The employees at the reception treated me with an extreme level of contempt and disrespect. If you imagine any "very rac*st movie scene" you are close to what happened.
I tried to check out 1 day early, and they refused. I said i thought that was strange. Then they loudly in front of everyone on the lobby made it crystal clear (several times) that they thought I was stupid to have the opinion that it was strange
They then promised me, VERY clearly, that I could call in later that day and check out over the phone.
I also asked them to ask their management to call me.
When i called them later to check out they told me it could not be done over the phone today.
When I asked them why management had not called me, they explained the reason was that "he was working from home today"