this facility was chosen based on location to our itinerary for the area and pricing. You never know what you’re gonna get with Holiday Inn locations, at least in previous experiences. This particular location was top-notch and unexpected. It is a newer location, so that helps with the modern aesthetics, cleanliness, and overall great condition of the facility and the room furniture. We did arrive an hour earlier than check-in, my only complaint would be, that I stood in the lobby for several minutes while three different staff members walked by and never said anything to me before the front desk clerk saw me and assisted me for checking in. we enjoyed our stay and was happy to have the in-house restaurant for breakfast. I would say the breakfast was nice option rather than typical continental packaged goods. however very limited menu to choose from so if you are particular or have food restrictions, this may not be an option for you , otherwise, dining is readily close by at the West Gate shopping center down the street. We had dinner at the Greek Mediterranean restaurant and it was delicious. Hotel does not charge for parking which is nice to find in a big city and with an 11 o’clock check out that was gracious too . We would recommend this facility for single travelers, couples, families. This site does have a pool. We plan to add this site to our favorites for future stay in Phoenix area overnight.