Hospitality was a top-notch, the reception guys were so attentive, polite, and helpful and treated every guest like VIP. I wanted to give the special shoutout to Burat (I might have mistaken his name, the tall curly guy), he was so quick and professional. Hotel is beautiful and well maintained, the rooms are clean and well maintained as well. The location is great - all the historical places are 10 minutes away by walking. There is a tram if you want to go to Galata/Karakoy area, the whole trip takes only about 20 minutes. Restaurants, tourist attractions, money exchange places with great rates, anything you need is just right there if you don’t want to travel far!
I saw a lot of negative reviews about the breakfast, but in my opinion it was solid - good variety, the food was delicious, staff were attentive and quick as well. Overall, I give this hotel 100 out of 10 and I will definitely be back next year. Already looking forward to it!