Crowne Plaza Memphis Downtown by IHG

3.5 star property
Hotel with restaurant, near Beale Street

Choose dates to view prices

Located near Beale Street, Crowne Plaza Memphis Downtown Hotel offers a warm welcome with a library, gym and dry cleaning services. Unwind by the seasonal outdoor pool or explore downtown at Notes & Provisions restaurant and bar. With high-speed WiFi, free newspapers and helpful staff have left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 10 meeting rooms
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room, 2 Double Beds, City View

8,8 out of 10
Excellent
(6 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed (High Floor)

7,8 out of 10
Good
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Standard Room, 2 Double Beds (High Floor)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Standard Room

8,0 out of 10
Very good
(19 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Standard Room, 2 Double Beds

8,2 out of 10
Very good
(33 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed

8,8 out of 10
Excellent
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8,0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, City View

8,0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed (Mid Floor)

8,6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Standard Room, 2 Double Beds (Mid Floor)

10,0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

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About the area

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 3 min walk - 0.3 km
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.6 km
  • Mud Island River Park - 8 min walk - 0.7 km
  • The Peabody Memphis - 14 min walk - 1.2 km
  • Beale Street - 17 min walk - 1.5 km

Getting around

  • Memphis International Airport (MEM) - 17 min drive
  • Memphis Central Station - 9 min drive
  • Free area shuttle

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Kay Kafe - ‬13 min walk
  • ‪Taco Nganas - ‬11 min walk
  • ‪Wahlburgers - ‬14 min walk
  • ‪Westy's - ‬4 min walk

About this property

Crowne Plaza Memphis Downtown by IHG

  • At Crowne Plaza Memphis Downtown by IHG, you'll be a short five-minute drive from Beale Street and FedExForum. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Notes & Provisions, which serves breakfast and dinner. A fitness centre and a snack bar/deli are other highlights. The helpful staff and location get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls and off-lead area available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (USD 22 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Free area shuttle within 3 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9:00 AM
  • Restaurant
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference space (8686 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Notes & Provisions - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7 to 20 for adults, and USD 7 to 20 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Parking

  • Self parking costs USD 22 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Memphis Downtown

Crowne Plaza Memphis Downtown

Crowne Plaza Memphis Downtown Hotel

Crowne Plaza Memphis

Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Memphis Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Memphis Downtown by IHG?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Crowne Plaza Memphis Downtown by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at Crowne Plaza Memphis Downtown by IHG?

Yes. Self parking costs USD 22 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at Crowne Plaza Memphis Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Memphis Downtown by IHG?

No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.

What is there to do at Crowne Plaza Memphis Downtown by IHG and nearby?

Crowne Plaza Memphis Downtown by IHG has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Crowne Plaza Memphis Downtown by IHG?

Yes, there's an onsite restaurant, Notes & Provisions.

What's the area around Crowne Plaza Memphis Downtown by IHG like?

Crowne Plaza Memphis Downtown by IHG is in Downtown Memphis, a short 12-minute walk from Bass Pro Shops at the Pyramid and 5 minutes' walk from Renasant Convention Center. Travelers say this hotel is in a good location.

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Reviews

Crowne Plaza Memphis Downtown by IHG Reviews

7,8

Good

8,0

Cleanliness

7,2

Amenities

8,4

Staff & service

7,6

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Parking
Bed
Bathroom
Lobby
Toilet
Bar

Reviews

Verified

10/10 Exceptional

Great customer service, I look forward to coming back. The deposit was a shock so be prepared i think it was like 100 pre night
Dezerree, 3-night trip
Verified

10/10 Exceptional

This hotel was very clean and the staff was Excellent!
Dr. Phyllis, 3-night trip
Verified

8/10 Very good

Staff was extremely friendly
Mark, 2-night trip
Verified

10/10 Exceptional

Staff was very helpful and polite; rooms were nice and clean.
Maurine, 2-night trip
Verified

10/10 Exceptional

The room and staff were great. Only downside was the price of parking per day.
Rene, 2-night trip
Verified

10/10 Exceptional

Not as close to Beale as i wanted but very impressed with staff. There is a shuttle to Beale area so that was helpful
Jan, 3-night trip
Verified

10/10 Exceptional

All areas surrounding the property were in good condition. Staff were friendly and accommodating to our needs.
Omar T, 2-night trip
Verified

10/10 Exceptional

Fantastic Stay

Staff was fantastic! Hollis and Jemiah were excellent shuttle drivers and gave us the best restaurant recommendations!
Beth, 8-night trip
Verified

10/10 Exceptional

Great room
Raven, 1-night trip
Verified

10/10 Exceptional

The staff is amazing. Very central location, close to everything!
George, 3-night trip
Verified

10/10 Exceptional

Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.
Norma, 3-night trip
Verified

10/10 Exceptional

We enjoyed staying there. The front desk staff was great .The two shuttle drivers, Mr. Jermall and Mr. Cleo were awesome! Will come back for our one year anniversary.
Kenneth, 2-night trip
Verified

10/10 Exceptional

Check in was painless&i loved the shuttle service
katina, 1-night trip
Verified

10/10 Exceptional

Nice and clean friendly staff
Deborah, 1-night trip
Verified

10/10 Exceptional

Great staff. Clean rooms and the entire building was spotless
Patricia, 2-night trip
Verified

6/10 Good

Room was clean staff Didn't recommend eating on property. Didn't shop or use gym.
Roger, 1-night trip
Verified

10/10 Exceptional

It was a great stay. But the shower head in my room needs to be replaced. But im still able to give all excellent ratings.
2-night trip
Verified

10/10 Exceptional

The room was clean and comfortable.
Sharon, 2-night trip
Verified

10/10 Exceptional

The room was very clean. Staff was great and attentive. The breakfast was very good, hot and fresh and was checked regularly.
Robyn, 2-night trip
Verified

10/10 Exceptional

The complimentary shuttle service was greatly appreciated and easy to use.
Bonnie, 2-night trip
Verified

10/10 Exceptional

Quiet, Safe and the beds were very comfortable
Terry, 2-night trip
Verified

10/10 Exceptional

Great location
Pamela, 2-night trip
Verified

8/10 Very good

Good experience, my room was clean
Jermaine, 1-night trip
Verified

8/10 Very good

Large comfy bed, quiet. Staff lacking knowledge of basically like location of ice machine. Non working coffee maker and only one cup in room. Stale condiments.
Kathryn, 1-night trip
Verified

10/10 Exceptional

Repeat customer

Always a great stay. Comfy beds, great staff.
2-night trip