Copthorne Hotel and Resort Queenstown Lakefront

Property class: 4
Mountain hotel in Queenstown with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Queenstown with a stay at Copthorne Hotel and Resort Queenstown Lakefront. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the Hot tub makes for a relaxing end to the day. Other features include a bar/lounge, a terrace and a garden. The helpful staff and location get great marks from fellow travellers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is R2 410
R2 772 total
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

A hotel room with a large bed, a chair, a nightstand, and a view of a lake and mountains.

Junior Suite

  • Lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Superior Room, 2 Double Beds, Lake View

A hotel room with two beds, a TV, a desk, and a window with a view of trees.

Superior Room, 2 Double Beds, Lake View

9,4 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Double Beds

8,4 out of 10
Very good
(16 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a minibar.

Superior Room, 1 King Bed

9,0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Superior Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, and a view of a mountain and lake.

Superior Room, 1 King Bed, Lake View

8,2 out of 10
Very good
(22 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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The price is R2 569
R2 955 total
includes taxes & fees
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About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • Kiwi Park - 13 min walk - 1.1 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Holiday Inn Express & Suites Queenstown by IHG - ‬2 min walk
  • ‪Rata - ‬6 min walk
  • ‪Botswana Butchery - ‬7 min walk
  • ‪Odd Saint - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

  • Enjoy your visit to Queenstown with a stay at Copthorne Hotel and Resort Queenstown Lakefront. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the Hot tub makes for a relaxing end to the day. Other features include a bar/lounge, a terrace and a garden. The helpful staff and location get great marks from fellow travellers.

At a glance

Hotel size

    • 187 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)

Parking

    • Covered on-site self-parking (NZD 20 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bicycle parking
  • Hot tub
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Uses some LED lighting
  • Water-efficient toilets only

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per day

Pets

  • Service animals exempt from fees

Parking

  • Covered self parking costs NZD 20 per day

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Copthorne Hotel & Resort Lakefront

Copthorne Hotel & Resort Queenstown Lakefront

Copthorne Hotel Lakefront Queenstown

Copthorne Hotel Lakefront Resort Queenstown

Copthorne Lakefront

Copthorne Queenstown Lakefront

Copthorne Queenstown Lakefront Hotel

Copthorne Resort Queenstown

Hotel Copthorne Lakefront Queenstown

Lakefront Hotel Queenstown

Copthorne Hotel Resort Queenstown Lakefront

Copthorne Hotel Resort Lakefront

Copthorne Hotel Queenstown Lakefront

Copthorne Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront Hotel

Copthorne Hotel and Resort Queenstown Lakefront Queenstown

Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?

Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?

Yes. Self parking costs NZD 20 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Copthorne Hotel and Resort Queenstown Lakefront?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.

What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?

Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.

Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?

Yes, Impressions Restaurant offers local cuisine.

What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?

Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown Intl. Airport (ZQN) and 3 minutes' walk from Queenstown Gardens. Travelers say the area is walkable and ideal for skiing.

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Reviews

Copthorne Hotel and Resort Queenstown Lakefront Reviews

8,2

Very good

8,6

Cleanliness

8,8

Location

8,6

Staff & service

7,8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served a variety of delicious food with good choices and the staff was incredibly lovely and accommodating. (12 reviews)
  • The spa was a highlight, with many guests praising its excellent service and amazing experience. (5 reviews)
  • The airport shuttle was conveniently located just across the road. (3 reviews)
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Popular mentions

Room
View
Service staff
Location
Lake
Towns
Walking
Restaurant
Bathroom
Bed

Reviews

Verified review

10/10 Exceptional

Enjoyable stay, close to town and ski bus.
Verified review

10/10 Exceptional

Hotel on the older side and probably needs an upgrade although the room size and bathroom were very generous, great location 5 minute walk to the CBD view from balcony was amazing, could see the remarkables and the lake
Verified review

10/10 Exceptional

Great location 5 min walk to main shops. Eaay parking and friendly staff.
Verified review

10/10 Exceptional

It’s true that it is looking a bit dated, but our room was fantastic, seperate bedroom, balcony with great view. Safe on site parking.
Verified review

6/10 Good

Great view from the room ! Nice hotel but too big and hard to find a room it’s like a maze
Verified review

6/10 Good

Very comfortable bed. Good location to town central. Value for money very expensive in comparison to far better motels at a much cheaper price
Verified review

10/10 Exceptional

Absolutely stunning view from the room. The property is getting a little tired but still very functional. It is quite a large complex and does take a little navigation. It is a nice walk in to the town.
Verified review

10/10 Exceptional

Great location. Clean room and nice staff. They also have a laundry room which was helpful for us.
Verified review

8/10 Very good

Everything in Queenstown is expensive, but good selection at breakfast. Staff always very friendly. Rooms clean. However, shower in rooms could do with an upgrade as no real power & set quite low on the wall.
Verified review

8/10 Very good

Nice place, great views. Dinning area looks like it’s from the 80s😭
Verified review

8/10 Very good

Close to town. Easy 7-10min walk, downhill. Walk through a pathway among trees, then the lake awaits.
Verified review

10/10 Exceptional

Room was spotless. Helpful staff. Great spa
Verified review

6/10 Good

Our Check n was an exceptional success expierence in customer service ! Thank you !!!
Verified review

8/10 Very good

The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Verified review

10/10 Exceptional

Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay
Verified review

8/10 Very good

Stunning views, easy walk into the buzzy atmosphere of queenstown
Verified review

10/10 Exceptional

Great view
Verified review

10/10 Exceptional

Stunning view! Staff are so kind and helpful! Will be coming back here next time I’m in Queenstown 💗
Verified review

4/10 Fair

Location nice, hotel very poor condition. Old, outdated, bare minimum. Would not stay again.
Verified review

6/10 Good

Great location

Hotel is in a great location, rooms are big however the hotel is a bit dated compared to others in the surrounding area. Staff were lovely and overall a great experience for the week.
Verified review

8/10 Very good

Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Verified review

10/10 Exceptional

Convenient to town and lovely service at front desk.
Verified review

10/10 Exceptional

Great location…great room with lake view…good breakfast friendly reception staff
Verified review

10/10 Exceptional

We loved our stay. The spa was amazing.
Verified review

10/10 Exceptional

Hotel was great and the staff were very attentive. Restaurant was very strange, but other than that everything else was great. Rooms were big and cozy