In the heart of Queenstown City Centre, Copthorne Hotel and Resort Queenstown Lakefront offers a serene retreat. Enjoy breakfast or dinner at Impressions Restaurant, unwind in the spa tub, or explore the nearby area with luggage storage available. With a business center and multilingual staff on hand to help you plan your day.
Enjoy your visit to Queenstown with a stay at Copthorne Hotel and Resort Queenstown Lakefront. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the Hot tub makes for a relaxing end to the day. Other features include a bar/lounge, a terrace and a garden. The helpful staff and location get great marks from fellow travellers.
At a glance
DONE
Hotel size
187 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
DONE
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (4-device limit)
LOCAL_PARKING
Parking
Covered on-site self-parking (NZD 20 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.50 for children
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Rollaway beds are available for NZD 40.0 per day
Parking
Covered self parking costs NZD 20 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown
Frequently asked questions
Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?
Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?
Yes. Self parking costs NZD 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Copthorne Hotel and Resort Queenstown Lakefront?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.
What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?
Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.
Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?
Yes, Impressions Restaurant offers local cuisine.
What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?
Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown Intl. Airport (ZQN) and 3 minutes' walk from Queenstown Gardens. Travelers say the area is walkable and ideal for skiing.
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Reviews
Copthorne Hotel and Resort Queenstown Lakefront Reviews
8,2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6
Cleanliness
9,0
Location
8,6
Staff & service
7,8
Property conditions & facilities
Popular mentions
Room
View
Service staff
Location
Lake
Towns
Walking
Restaurant
Bathroom
Bed
Reviews
Verified
10/10 Exceptional
17 April 2026
Great location 5 min walk to main shops. Eaay parking and friendly staff.
mustafa
mustafa, 3-night trip
Verified
6/10 Good
22 April 2026
Great view from the room !
Nice hotel but too big and hard to find a room it’s like a maze
Akiko
Akiko, 1-night trip
Verified
6/10 Good
21 March 2026
Our Check n was an exceptional success expierence in customer service ! Thank you !!!
ROBERT MEG
ROBERT MEG, 1-night trip
Verified
10/10 Exceptional
14 January 2026
Great location. Clean room and nice staff. They also have a laundry room which was helpful for us.
Yaser
Yaser, 1-night trip
Verified
10/10 Exceptional
09 January 2026
Room was spotless. Helpful staff. Great spa
Toni-lee
Toni-lee, 4-night trip
Verified
4/10 Fair
03 February 2026
Location nice, hotel very poor condition. Old, outdated, bare minimum. Would not stay again.
Tara
Tara, 6-night trip
Verified
10/10 Exceptional
27 December 2025
Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay
Sanjeev
Sanjeev, 6-night trip
Verified
10/10 Exceptional
03 November 2025
Great view
Lorena
Lorena, 3-night trip
Verified
8/10 Very good
12 October 2025
The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Racquel Ramay Alleda
Racquel Ramay Alleda, 2-night trip
Verified
10/10 Exceptional
03 November 2025
Stunning view! Staff are so kind and helpful! Will be coming back here next time I’m in Queenstown 💗
Bonnie
Bonnie, 4-night trip
Verified
8/10 Very good
03 September 2025
Stunning views, easy walk into the buzzy atmosphere of queenstown
Kevin
Kevin, 1-night trip
Verified
6/10 Good
08 September 2025
Great location
Hotel is in a great location, rooms are big however the hotel is a bit dated compared to others in the surrounding area. Staff were lovely and overall a great experience for the week.
Darryl J
Darryl J, 5-night trip
Verified
6/10 Good
12 January 2026
Paid extra for a lake view balcony room and the views were good. I paid at the property but was charged in GBP which ended up with a charge of £40 higher than the NZ$ rate. The room was uncomfortably hot at night with no air conditioning, just a floor standing fan. Comfortable bed and pillows. Bit dated. Staff helpful.
Janet
Janet, 3-night trip
Verified
8/10 Very good
22 September 2025
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Sheryl
Sheryl, 3-night trip
Verified
10/10 Exceptional
18 October 2025
It was the best view.
KHUSHBOO
KHUSHBOO, 3-night trip
Verified
10/10 Exceptional
08 September 2025
Hotel was great and the staff were very attentive. Restaurant was very strange, but other than that everything else was great. Rooms were big and cozy
Samantha
Samantha, 3-night trip
Verified
10/10 Exceptional
09 October 2025
I had a wonderful stay at your hotel and thoroughly enjoyed the lakeside view from my room. The scenery was absolutely stunning and added a peaceful touch to my visit. The room itself was clean and comfortable.
A 500m walk to a lot of eateries, bars, etc.
Tama
Tama, 5-night trip
Verified
8/10 Very good
08 October 2025
Room clean and very comfortable. Only negative was the bathroom which is a little outdated and with a toilet for those south of 4ft tall.
Chris
Chris, 3-night trip
Verified
10/10 Exceptional
21 September 2025
The manager / staff were great
Very accomodating
We were upgraded to junior sweet which was amazing
Thank you
Paula
Paula, 3-night trip
Verified
6/10 Good
06 October 2025
Nice hotel with a beautiful view of the lake…bathrooms need updating ASAP..we had a couple of leaks…a little dated but still a pleasant stay. That view makes up for the little mishaps!
Houda
Houda, 1-night trip
Verified
10/10 Exceptional
22 April 2025
The room was quiet and clean and had everything we needed. We enjoyed the restaurant and bar. The location was perfect as we could walk to shops and restaurants.
Deb
Deb, 1-night trip
Verified
10/10 Exceptional
02 June 2025
Beautiful area! Walking distance to downtown and all the amenities
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
02 January 2025
Staff was very helpful and place was great for walking down to main street