Skip to main content

Renaissance Polat Istanbul Hotel

5.0 star property
Waterfront hotel in Istanbul with 2 restaurants and spa

Choose dates to view prices

Renaissance Polat Istanbul Hotel is a tranquil oasis near Ataköy Marina. Soak up the sun by the seasonal pool, unwind with a hot stone massage at the spa, and enjoy Mediterranean cuisine at one of two on-site restaurants.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
$116 nightly
The total price is $129
May 17 - May 18
Total with taxes and fees

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(13 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Sea View

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Smoking, Poolside

Room, 1 King Bed, Smoking, Poolside | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Smoking, Poolside

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • Partial ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 Bedroom, Park View

Family Suite, 1 Bedroom, Park View | Premium bedding, minibar, in-room safe, desk

Family Suite, 1 Bedroom, Park View

  • Park view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Smoking, Poolside

Room, 2 Twin Beds, Smoking, Poolside | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Smoking, Poolside

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Deluxe Room, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds, Sea View

Club Room, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Sea View

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Sea View

  • Sea view
  • 1561 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room | 49-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 King Bed

  • Sea view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Executive Suite, 1 King Bed, Sea View | Beach/ocean view
Sheraton Istanbul Atakoy Hotel
Bakırköy
  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.6 out of 10, Excellent, 1,061 reviews
$146 nightly
The price is $162
May 17 - May 18
Total with taxes and fees
Sheraton Istanbul Atakoy Hotel
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Sahil Yolu Caddesi No:2, Yesilyurt, Istanbul, Istanbul, 34149

What's nearby

  • Aviation Museum - 17 min walk - 1.4 km
  • Stepanos Armenian Church - 2 min drive - 2.2 km
  • Atakoy Plus Shopping Mall - 2 min drive - 2.6 km
  • Çiroz Halk Plajı - 4 min drive - 4.1 km
  • Hagia Sophia - 17 min drive - 18.8 km

Getting around

  • Istanbul Airport (IST) - 46 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 66 min drive
  • Atakoy Station - 5 min drive
  • Istanbul Yesilyurt Station - 9 min walk
  • Istanbul Yesilkoy Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Marna Restaurant - ‬2 min walk
  • ‪Awen Restoran - ‬3 min walk
  • ‪Polat Patisserie - ‬1 min walk
  • ‪Balkon Cafe & Restaurant - ‬6 min walk
  • ‪Üsttad Yeşilyurt - ‬5 min walk

About this property

Renaissance Polat Istanbul Hotel

  • At Renaissance Polat Istanbul Hotel, you'll be within a 10-minute drive of Ataköy Marina and Capacity Shopping Center. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Terra Middle’Terranean, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 433 rooms
    • Arranged over 27 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 11 per day)
    • Secured covered onsite valet parking (EUR 10 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Shopping

Working away

  • Business center
  • 13 meeting rooms
  • Conference center (356511 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terra Middle’Terranean - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Marmara Fish Restaurant - Overlooking the ocean and pool, this seafood restaurant specializes in seafood and serves lunch and dinner. Open daily.
Bar Noblesse - Overlooking the ocean and pool, this lobby lounge serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 3955 for children
  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

The property will be renovating from May 3 2026 to May 21 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 50 per pet, per day, plus a one-time cleaning fee of EUR 100

Parking

  • Covered self parking costs EUR 11 per day
  • Covered valet parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Mobile payment options include: Alipay and WeChat Pay.

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 5156

Also known as

Hotel Renaissance Istanbul

Istanbul Polat Renaissance

Istanbul Renaissance Hotel

Polat Renaissance Istanbul

Polat Renaissance Istanbul Hotel

Renaissance Hotel Polat

Renaissance Istanbul Polat

Renaissance Polat

Renaissance Polat Istanbul

Renaissance Polat Istanbul Hotel

Renaissance Polat Hotel

Renaissance Istanbul

Istanbul Renaissance

Renaissance Polat Istanbul

Renaissance Polat Istanbul Hotel Hotel

Renaissance Polat Istanbul Hotel Istanbul

Renaissance Polat Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Renaissance Polat Istanbul Hotel offer free cancellation for a full refund?

Yes, Renaissance Polat Istanbul Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Renaissance Polat Istanbul Hotel?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.

Are pets allowed at Renaissance Polat Istanbul Hotel?

Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per day. Food and water bowls are available.

Is parking offered on site at Renaissance Polat Istanbul Hotel?

Yes. Self parking costs EUR 11 per day. Valet parking costs EUR 10 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Renaissance Polat Istanbul Hotel?

Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.

What are the check-in and check-out times at Renaissance Polat Istanbul Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Renaissance Polat Istanbul Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Renaissance Polat Istanbul Hotel also has a seasonal outdoor pool and a Turkish bath, as well as a garden.

Are there restaurants at or near Renaissance Polat Istanbul Hotel?

Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine and garden views.

What's the area around Renaissance Polat Istanbul Hotel like?

Renaissance Polat Istanbul Hotel is located on the boardwalk/promenade in Bakırköy, a short 9-minute walk from Istanbul Yesilyurt Station.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Renaissance Polat Istanbul Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good with loads of variety and good quality. (7 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Ocean view
Restaurant
Bar
Amenities
Spa
Breakfast

Reviews

Verified

10/10 Exceptional

Staff are so great
Mark, 3-night trip
Verified

10/10 Exceptional

Perfect Location ,very friendly staff,you feel like you are at home
Krikour, 6-night trip
Verified

8/10 Very good

Excellent location
Huda, 1-night trip
Verified

10/10 Exceptional

Excellent service and superb location
Huda, 2-night trip
Verified

10/10 Exceptional

Perfect location and swimming pool
husamuddin, 3-night trip
Verified

10/10 Exceptional

very good hotel , im super happy about the stuff it was amazing experience
Ali, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel in a great location. Neighborhood is being renovated so there is a lot of construction right now
Paul, 2-night trip
Verified

10/10 Exceptional

loved the hotel with its professional and kind staff, rooms were very clean, breakfast was delicious, fish restaurant was wonderful, coctails were very tasty. Also loved the coffee they served ib the lobby and in the breakfast.
Nazli, 2-night trip
Verified

10/10 Exceptional

Beautiful view from our room (we paid for an upgrade on arrival)
Jean-Martin, 2-night trip
Verified

10/10 Exceptional

Everything looks good and amazing sea view 😍 💙
Mireya, 3-night trip
Verified

10/10 Exceptional

I had a good stay

Very friendly staff and atmosphere. I liked the buffet breakfast. Thank you for your hospitality.
Maxim, 1-night trip
Verified

10/10 Exceptional

Very comfortable and spacious. The hotel was high class
Joseph, 2-night trip
Verified

10/10 Exceptional

The hotel is very nice and clean, staff is very friendly. We really enjoyed our stay. The gym and the spa needs renovation
sona gayane, 6-night trip
Verified

10/10 Exceptional

Nice hotel. Really good breakfast buffet. Beautiful facilities. It’s far from everything so transportation can be an issue. Be prepared to pay the full cost of your room as an additional security deposit.
Lila, 1-night trip
Verified

10/10 Exceptional

Great Hotel

This is a great hotel. The staff is excellent. They are all welcoming and know the meaning of customer service. İ will definitely stay here in the future.
Aylin, 7-night trip
Verified

10/10 Exceptional

Renaissance Polat Istabul is our home away from home. It is one of the best hotels in the best area of Istanbul. Amazing staff and special appreciation for Gizem hanim and Oguzhan at Reception for attentiveness and great customer service. Recognizing them as well as Serdar bey (luggage services and everything else for our guest needs ) and Yunus bey (breakfast/dining) as well as Burak bey supervisor for special attention and guest pleasing actions. It is always a pleasure to stay at this hotel. Kind Regards, Karine A ,
karine, 4-night trip
Verified

10/10 Exceptional

Always I recommend for everyone even if they’re with family or just for business reasons
Krikour, 4-night trip
Verified

10/10 Exceptional

Home away from home with amazing exoerience

It was an amazing wxoerience throughout my stay for a week. An excellent view overlooking the sea, comfort in superb furnishled room with amenities, beautiful SPA with all facilities you can imagine, breakfast was faboulous, food in the Bar as well as Marama Batik restaurant are rated as five star. The location is perfect for our business connection as well as a pleasure to walk by the beach. This is one of the best horel we have ever stayed.
Gulzar Alam, 6-night trip
Verified

8/10 Very good

In Renaissance first the staff are very kind and the hotel itself is amazing specially breakfast and the swimming pool were my favourite. There was only a small problem surprisingly with cleaning like bathrooms floor there wasn't hoovered at all in time of my stay!
Ahmad, 6-night trip
Verified

4/10 Fair

Breakfast Rip off

The hotel takes a deposit but gives no receipt. The price for breakfast was not told even after asking but after the breakfast they charged us $100 for 2 persons which was a rip off. The next day we were with an escorted tour at the same hotel & the breakfast was free for all tour members & travelling driver & tour manager. I should be reimbursed for the expensive breakfast at least partially.
1-night trip
Verified

8/10 Very good

Overall, positive experience

We had a garden room initially, but the walls were very thin and not sound proof, so we asked to be moved into the hotel and it was far nicer, modern, sound proof and clean. The staff were very helpful moving us. The car parking was a bit frustrating - we were told that the car parking would be included in the bill when we checked out, but when we drove to leave, we were told it hadn’t been paid - seemed to be a lack of communication more than anything. Breakfast was good - loads of variety and good quality. Gym was good, equipment advanced for a hotel gym, as was the pool, steam room and sauna.
Christopher, 4-night trip
Verified

8/10 Very good

Very Overpriced add ons like food etc.

What was good, staff are excellent, location is nice, outdoor pool area is spacious with plenty of beds. Cost of the room was good. Not so good. Noise from discos very loud in our room on floor 14 and ruined both Saturday and Sunday nights sleep. You can also hear the lift alert from many floors as it arrives due to open middle balcony section and poor sound proofing in the rooms, it’s a constant chiming. The mattress was sagging and hurt both our backs, pillows either too soft or too hard. The worst thing though is the price of everything. For example, shop price of an efes beer is around 80tl bar price is 500tl 2nd Best rated massage based on t advisor and hamman in Istanbul was €65 each for couple to have 75 minute full body, face mask, hamam massage, foam and scrub. Hotel price for this (with 50 min massage and no face mask) would be €220 each. The facilities are generally good but need repair, hot tubs don’t really work any more and are thick with dirt near the top. Bowl of cold fries is €10 and always there is an extra 13% service charge on top of the crazy prices. So it’s a good room rate but expect to pay back the savings if you buy anything during your stay.
Paul, 4-night trip
Verified

10/10 Exceptional

A genuine feel of home away from home. I can not say enough about the wonderful experience of comfort, friendliness, exceptional staff Polat Renaissance has. Special thanks to Volkan, Ilker and Serdar for welcoming our family every time we arrive at the door as if it is our first. Always smiling and cheerful no matter how heavy or quantity of luggage we have. Serdar is always ready to give a helping hand in every matter: always inquires and offers assistance. This gives my family and I a feeling of belonging and support always. A special thanks to Yunus for paying close attention to ensure my family and I have a special breakfast experience every day. His attention to detail and his customer service go beyond the sense of duty. He actually makes us feel like we are part of his family visiting his home. It is a remarkable trait for a person who leads yet has time to make the guests happy. He not only guides the staff, he actually works alongside them to make sure everything is perfect, no matter how busy, he always take a moment to ensure the guests needs are met. Special mention to Hassim for his attention and customer service. He always is very friendly and asks if anything is needed to ensure satisfaction . Cihan at Reception is always very wonderful and always ready to help.. special thanks to Oguzhan at reception for always making our check in process as efficient and as smooth as possible His exceptional customer service is worth recognition. Mensure for clean Rooms.
Karine, 2-night trip
Verified

10/10 Exceptional

Very nice view, clean room, nice breakfast.
Alexandre, 2-night trip
Verified

10/10 Exceptional

Love staying at the Polat. Staff is so friendly and the rooms are very nice and comfortable. Definitely would go back.
Laura, 2-night trip