Our stay here was overall enjoyable, with a few standout moments and minor drawbacks.
The customer service was exceptional, with multilingual agents who made everything so much easier. They also had a computer available for use, which was a lifesaver for me during the trip.
Breakfast was fantastic, offering a mix of Western and Japanese selections. Our son especially loved the ice cream station—a fun and unexpected treat! The view from the dining area was stunning, particularly at sunset, adding a lovely touch to the mornings.
The room itself was a bit of a letdown—small and outdated—but the hotel’s location more than made up for it. Being close to Dotonbori and plenty of shopping spots made exploring Osaka a breeze.
We’d likely return, but next time, we’d definitely opt for a better room to make the experience even more enjoyable. For the location, service, and breakfast alone, it’s worth considering!