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All properties in Charlotte, North Carolina, United States of America

Tru by Hilton Charlotte Airport Lake Pointe

Hotel with outdoor pool, near Billy Graham Library

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 1,470

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
  • Pool
  • Room, 1 King Bed, Accessible (Roll-In Shower) - Bathroom
  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room. Image 1 of 40.
1 / 40Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
9,2.Superb.
  • There was no hot water!! Great breakfast and great front desk service.

    Jun 7, 2021

  • Excellent hotel near the airport that has a free shuttle. The hotel was really clean and…

    Jun 4, 2021

See all 223 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 108 smoke-free guestrooms
    • Housekeeping (on request)
    • Outdoor pool
    • Free airport shuttle
    • Fitness center
    • 24-hour business center

    For families

    • Private bathroom
    • Premium TV channels
    • Free toiletries
    • Iron/ironing board
    • Hair dryer
    • Blackout drapes/curtains

    What’s around

    • Charlotte Regional Farmers Market - 34 min walk
    • Renaissance Park - 2.4 mi / 3.9 km
    • Carolinas Aviation Museum - 2.4 mi / 3.9 km
    • Bank of America Stadium - 4.6 mi / 7.4 km
    • Charlotte Convention Center - 5.1 mi / 8.2 km
    • NASCAR Hall of Fame - 5.4 mi / 8.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Room, 1 King Bed
    • Room, 1 King Bed, Accessible (Roll-In Shower)
    • Room, 1 King Bed, Accessible (Hearing)
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds, Accessible, Bathtub
    • Room, 2 Queen Beds, Accessible (Roll-In Shower)
    • Room, 2 Queen Beds, Accessible (Hearing)

    What’s around

    Landmarks

    • Charlotte Regional Farmers Market - 34 min walk
    • Renaissance Park - 2.4 mi / 3.9 km
    • Carolinas Aviation Museum - 2.4 mi / 3.9 km
    • Bank of America Stadium - 4.6 mi / 7.4 km
    • Charlotte Convention Center - 5.1 mi / 8.2 km
    • NASCAR Hall of Fame - 5.4 mi / 8.7 km
    • EpiCentre - 5.5 mi / 8.8 km
    • Spectrum Center - 5.6 mi / 9.1 km
    • Billy Graham Library - 1.4 mi / 2.2 km
    • Charlotte Premium Outlets - 5.2 mi / 8.4 km
    • Carolinas Medical Center - 5.5 mi / 8.8 km

    Getting around

    • Charlotte-Douglas International Airport (CLT) - 7 min drive
    • Concord, NC (USA-Concord Regional) - 26 min drive
    • Charlotte Station - 10 min drive
    • Gastonia Station - 23 min drive
    • Free airport shuttle
    map

    At a glance

    Hotel size

    • This hotel has 108 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free airport shuttle (available 24 hours)

    Parking

    • Free onsite self parking
    • Onsite extended parking (USD 25 per week)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Coffee/tea in a common area

    Things to do

    • Outdoor seasonal pool
    • Outdoor pool
    • Fitness facilities

    Working away

    • 24-hour business center
    • One meeting room

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Luggage storage

    Facilities

    • Year Built - 2020
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways
    • Braille signage
    • Closed captioned TV
    • Visual fire alarm

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 55-inch LED TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Small print

    Also known as

    • TRU Charlotte Airport
    • Tru By Hilton Charlotte Pointe
    • TRU BY Hilton Charlotte Airport LAK
    • Tru by Hilton Charlotte Airport Lake Pointe Hotel
    • Tru by Hilton Charlotte Airport Lake Pointe Charlotte
    • Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

    Optional extras

    Extended parking costs USD 25 per week

    Policies

    The seasonal pool is open from May to October.

    Pool access available from 9:00 AM to 10:00 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Mr. G's (2.2 mi), Popeyes Louisiana Kitchen (2.6 mi), and IHOP (2.9 mi).
    • Yes, a free airport shuttle is available.
    • Tru by Hilton Charlotte Airport Lake Pointe has an outdoor pool and a fitness center.
    9,2.Superb.
    • 8,0.Very good

      great stay

      Was over all a nice stay. we stayed at a TRU in Charleston SC and now we are hooked. Front desk lady was super helpful and sweet.

      rita, 3 night family trip, Jun 3, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Best hotel stay

      Loved this hotel i will be stayin here everytime i visit charolette!

      BRITTANY, 2 night family trip, May 28, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      This hotel is great and one definitely one of the newer ones in Charlotte! I stayed one night in it because I missed my connecting flight back home due to bad weather. The staff was so professional and fast with service. The room was clean and was so modernized. This will be my hotel to return to when I go back to Charlotte.

      Adonis, 1 night trip, May 24, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      This hotel was fairly new and very pristine in every area. Including cleanliness.

      John, 2 night trip, May 22, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      A Diamond in the Rough

      Great staff! Very friendly and very clean!

      Joseph, 1 night family trip, May 21, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Need better system for shuttle from airport.

      Overall, the hotel is a great bargain so. Lose to the airport. My only frustration came when attempting numerous times to secure a shuttle from the airport to the hotel. As an international traveler, I did not have a phone to call the shuttle as requested by a Hilton robot. I called the phone number for the hotel numerous times prior to the trip to try and arrange a pick up time but the number was NOT a direct line. Three times I got someone who had no clue as to my reservation and could not give me a direct phone number or email address. Bottom line is when I arrived at the airport a kind person called the number for the shuttle and once again, no person answered and I could not get a shuttle. It costs me $15 to go less than 3 miles.

      Marianne, 1 night trip, May 19, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      About as good as it gets

      Room was spacious enough for two business travelers. All connections were modern and very convenient. We enjoyed spending time at the bar and playing pool in the lobby.

      James, 1 night business trip, May 19, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Tru tries hard

      Two things: the sheets are not 100% cotton and therefore, not terribly comfortable (mattress was excellent). They claimed to have cleaned our room but the beds were not made and they covered our window in non-see through plastic the first day. They offered a room change, which was appropriate.

      Christopher, 2 night family trip, May 17, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      This place was great! The staff was wonderful and really over and above helpful.

      Carrie, 2 night family trip, Apr 30, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Awesome

      Theresa, 1 night family trip, Apr 7, 2021

      Verified Hotels.com guest review

    See all 223 reviews