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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Charlotte hotel with outdoor pool and bar/lounge

Choose dates to view prices

Right by the Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe offers a fresh start with a breakfast buffet and an airport shuttle. Unwind at the seasonal outdoor pool or challenge friends to a game of billiards while connecting to in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • Arcade/game room
  • Dry cleaning/laundry service
The current price is R1 590
R1 832 total
includes taxes & fees
05 Jul - 06 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9,2 out of 10
Wonderful
(106 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9,2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10,0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9,6 out of 10
Exceptional
(138 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8,4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9,4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9,4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Charlotte Airport Lake Pointe
Charlotte
  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.4 out of 10, Exceptional, 1 170 reviews
The price is R1 723
R1 986 total
includes taxes & fees
21 Jun - 22 Jun
Hampton Inn & Suites Charlotte Airport Lake Pointe
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About the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 1 min drive - 1.0 km
  • Charlotte Regional Farmers Market - 1 min drive - 1.0 km
  • Bank of America Stadium - 9 min drive - 10.1 km
  • Spectrum Center - 11 min drive - 12.3 km
  • Carowinds Theme Park - 12 min drive - 18.0 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive
  • Concord, NC (USA-Concord Regional) - 28 min drive
  • Charlotte Station - 16 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬15 min walk
  • ‪Lawrence Caribbean Restaurant - ‬3 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

  • Located just 4.8 mi (7.7 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Charlotte Convention Center are within a short drive. Fellow travellers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Pool table
  • Bicycle rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Housekeeping on request
  • Mobile key entry

Special features

Dining

Tru Lobby Bar - Onsite bar.

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self parking costs USD 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to October

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?

Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?

Yes. Self parking costs USD 10 per day.

Is airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.

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Reviews

Tru by Hilton Charlotte Airport Lake Pointe Reviews

9,0

Wonderful

9,6

Cleanliness

9,0

Amenities

9,4

Staff & service

9,4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, excellent, or delicious with a variety of options. (87 reviews)
  • The airport shuttle was convenient, reliable, and on time, making it a great service for guests. (75 reviews)
  • The pool was a highlight for many guests, with some even enjoying the pool table in the lobby area. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Airport
Breakfast
Shuttle
Bed
Location
Bathroom
Bar
Amenities

Reviews

Verified

10/10 Exceptional

Great hotel good location
Dirk, 1-night trip
Verified

10/10 Exceptional

Spent the night here on a long layover. Very clean room. Beds were more comfortable than I expected for a large chain hotel! The shuttle both to and from the airport was great. Definitely would stay here again!
Dalton, 1-night trip
Verified

10/10 Exceptional

Friendly Staff | Good Area | Clean Room | Cozy Atmosphere
Joshua, 1-night trip
Verified

10/10 Exceptional

I stayed here for 2 days and it was nice easy access to shuffle pick up from the airport for free. It was a overall nice experience.
LaBria, 2-night trip
Verified

10/10 Exceptional

Room was clean and comfortable. Staff was friendly and hoful.
Brenda, 1-night trip
Verified

8/10 Very good

The room was clean; however the mattress was very uncomfortable(hard). The breakfast was delicious and fresh.
Jimmy, 1-night trip
Verified

10/10 Exceptional

The room was clean, staff was very helpful, and loved the coffee bar!
Mallory, 1-night trip
Verified

10/10 Exceptional

My son and I were delayed and lucky enough to book a room at Tru. We enjoyed the snack bar, the pool table, and the large room. Every staff member we met was warm and welcoming.
Sarah, 1-night trip
Verified

10/10 Exceptional

Clean room, airport shuttle
Susan, 1-night trip
Verified

10/10 Exceptional

Excellent Airport Stay with Just One Minor Miss ​⭐⭐⭐⭐ (4/5 Stars) — Very Good ​The Highlights: ​Perfect Location: An absolute ideal spot for airport hoppers, international travelers, or anyone dealing with flight delays and cancellations at CLT. ​Fantastic Service: The "serve-with-a-smile" staff truly made a difference. Outstanding hospitality! ​Comfort & Cleanliness: Well-kept, clean rooms and an excellent, diverse breakfast spread to start the day. ​Room for Improvement: ​The only miss: Having a mini-fridge and a working microwave in the room would have made this a flawless 5-star experience. I hate food waste, and it was a shame to throw away perfectly good leftovers because I had no way to store or reheat them. ​The Verdict: ​If you need a reliable, comfortable, and welcoming place to rest your head before starting your Charlotte itinerary, this is a fantastic choice. I would definitely stay here again!
Madhukar, 2-night trip
Verified

8/10 Very good

Stayed two nights. The staff was wonderful. My only issues were the hard mattress and the tiny desk for working remotely. The room was very noisy as well and they provide zero water bottles in room.
Jane, 2-night trip
Verified

10/10 Exceptional

Clean rooms, great hospitality second time staying here will continue to stay
Jevon, 1-night trip
Verified

8/10 Very good

Staff and shuttle to the airport were great!
Maddie, 1-night trip
Verified

10/10 Exceptional

Check-in was easy and quick, room was very clean. Great shower and comfortable beds
Cheryl, 1-night trip
Verified

10/10 Exceptional

Clean room and curteous front desk staff.
Lakeema, 1-night trip
Verified

10/10 Exceptional

Nice clean room, hotel was clean, staff courteous
Troy, 1-night trip
Verified

10/10 Exceptional

Friendly staff and clean comfortable room!!
Jodi, 1-night trip
Verified

10/10 Exceptional

Great customer service; clean hotel (room and common areas of hotel); great location
ZEKEA, 1-night trip
Verified

10/10 Exceptional

Clean room, great staff, great breakfast, easy check-in and check-out
Jacob, 1-night trip
Verified

10/10 Exceptional

Room was spotless, complimentary breakfast was top tier and I truly enjoyed my stay
Lobby
Complimentary breakfast
Room
Pascale, 1-night trip
Verified

10/10 Exceptional

Amenities, airport shuttle, convenience, clean rooms, great location
Pam, 1-night trip
Verified

10/10 Exceptional

Staff was very helpful, clean room and I only stay at Hilton's
Linda, 1-night trip
Verified

8/10 Very good

Good options for a hot breakfast. Parking lot is well-lit and went all the way around the building with multiple entrance points. The hardwood floors looked nice, but they cause sound to carry. I could hear hear people talking down the hall all night.
Christopher, 1-night trip
Verified

8/10 Very good

Staff was great. Room was clean; bed was average and little seating - could use another chair
Randy, 3-night trip
Verified

10/10 Exceptional

Easy fast check in , clean and comfortable. The room was well stocked with basics.
Kelly, 1-night trip