Right by the Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe offers a fresh start with a breakfast buffet and an airport shuttle. Unwind at the seasonal outdoor pool or challenge friends to a game of billiards while connecting to in-room WiFi.
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
What's nearby
Billy Graham Library - 1 min drive - 1.0 km
Charlotte Regional Farmers Market - 1 min drive - 1.0 km
Renaissance Park - 2 min drive - 2.0 km
Bank of America Stadium - 8 min drive - 10.1 km
Spectrum Center - 10 min drive - 11.8 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 9 min drive
Concord, NC (USA-Concord Regional) - 28 min drive
Charlotte Station - 16 min drive
Gastonia Station - 23 min drive
Free airport shuttle
Restaurants
Coffey Creek Cafe - 4 min drive
Starbucks - 3 min drive
Panera Bread - 3 min drive
Jersey Mike's Subs - 15 min walk
Lawrence Caribbean Restaurant - 3 min drive
About this property
Tru by Hilton Charlotte Airport Lake Pointe
Located just 4.8 mi (7.7 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Spectrum Center are within a short drive. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
108 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 10 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
DONE
Transfers
Free airport shuttle on request (available 24 hours)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Bar/lounge
Coffee/tea in a common area
What to do
Pool table
Bicycle rentals nearby
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Fitness center
An outdoor pool
Arcade/game room
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Housekeeping on request
Mobile key entry
Special features
Dining
Tru Lobby Bar - Onsite bar.
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Self parking costs USD 10 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from May to October
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Also known as
TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte
Frequently asked questions
Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?
Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?
Yes. Self parking costs USD 10 per day.
Is airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.
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Reviews
Tru by Hilton Charlotte Airport Lake Pointe Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, great, and adequate with various options available. (81 reviews)
The airport shuttle service was convenient, reliable, and on time, with friendly and helpful drivers. (71 reviews)
The property features a nice big gym. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Airport
Breakfast
Shuttle
Bed
Location
Bathroom
Bar
Amenities
Reviews
Verified
10/10 Exceptional
Mar 21, 2026
Friendly Staff | Good Area | Clean Room | Cozy Atmosphere
Joshua
Joshua, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
I stayed here for 2 days and it was nice easy access to shuffle pick up from the airport for free. It was a overall nice experience.
LaBria
LaBria, 2-night trip
Verified
8/10 Very good
Apr 12, 2026
The room was clean; however the mattress was very uncomfortable(hard). The breakfast was delicious and fresh.
Jimmy
Jimmy, 1-night trip
Verified
8/10 Very good
Apr 23, 2026
Stayed two nights. The staff was wonderful. My only issues were the hard mattress and the tiny desk for working remotely. The room was very noisy as well and they provide zero water bottles in room.
Jane
Jane, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2026
My son and I were delayed and lucky enough to book a room at Tru. We enjoyed the snack bar, the pool table, and the large room. Every staff member we met was warm and welcoming.
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
The room was clean, staff was very helpful, and loved the coffee bar!
Mallory
Mallory, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
Staff and shuttle to the airport were great!
Maddie
Maddie, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Clean rooms, great hospitality second time staying here will continue to stay
Jevon
Jevon, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Check-in was easy and quick, room was very clean. Great shower and comfortable beds
Cheryl
Cheryl, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Clean room and curteous front desk staff.
Lakeema
Lakeema, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Nice clean room, hotel was clean, staff courteous
Troy
Troy, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Friendly staff and clean comfortable room!!
Jodi
Jodi, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Great customer service; clean hotel (room and common areas of hotel); great location
ZEKEA
ZEKEA, 1-night trip
Verified
8/10 Very good
Mar 29, 2026
Good options for a hot breakfast. Parking lot is well-lit and went all the way around the building with multiple entrance points.
The hardwood floors looked nice, but they cause sound to carry. I could hear hear people talking down the hall all night.
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Clean room, great staff, great breakfast, easy check-in and check-out
Jacob
Jacob, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Amenities, airport shuttle, convenience, clean rooms, great location
Pam
Pam, 1-night trip
Verified
8/10 Very good
Feb 1, 2026
Staff was great. Room was clean; bed was average and little seating - could use another chair
Randy
Randy, 3-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Staff was very helpful, clean room and I only stay at Hilton's
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Easy fast check in , clean and comfortable. The room was well stocked with basics.
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Very clean and friendly staff.
Janice
Janice, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Very safe location.
Lionel
Lionel, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Just a quick overnight. The staff was friendly and helpful, the room was clean and the bathroom felt like a spa. Excellent hotel!
Katharine
Katharine, 1-night trip
Verified
8/10 Very good
Dec 26, 2025
We spent one night before heading to the Caribbean. The free shuttle was perfect. Room was clean and sufficient.
Brodi
Brodi, 1-night trip
Verified
6/10 Good
Oct 6, 2025
Breakfast was decent for a hotel breakfast
Aaron
Aaron, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Room was great. Clean, non moldy bathroom. Quiet. Loved the lobby and pool table.