In the heart of Amman, Saray Hotel offers a warm welcome with a free breakfast buffet and convenient dry cleaning services. Connect to in-room WiFi, enjoy self parking, and appreciate the attentive porter service that previous guests have raved about.
Saray Hotel puts you within a 10-minute drive of Rainbow Street and Al Abdali Mall. Free perks include WiFi, self parking, and buffet breakfast on weekdays between 6:30 AM and 10:00 AM.
Languages
Arabic, English
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–10:00 AM
24-hour room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Porter/bellhop
Accessibility
Elevator
Room amenities
Be entertained
LED television
Home comfort
Air conditioning and heating
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for JOD 10 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Saray Hotel Amman
Saray Amman
Saray Hotel Hotel
Saray Hotel Amman
Saray Hotel Hotel Amman
Frequently asked questions
Does Saray Hotel offer free cancellation for a full refund?
Yes, Saray Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Saray Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Saray Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Saray Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What's the area around Saray Hotel like?
Saray Hotel is a short 12-minute walk from Rainbow Street and 4 minutes' walk from Jordan Museum.
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Saray Hotel Reviews
Reviews
7,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,6/10
Cleanliness
8,0/10
Staff & service
6,6/10
Amenities
7,2/10
Property conditions & facilities
7,0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 November 2024
Its my second time and i love it
Mustafa
Mustafa, 1-night trip
6/10 Good
15 September 2024
Stay was fine
Ken
Ken, 1-night trip
10/10 Exceptional
29 July 2024
I like it for the price it's very good
Mustafa
Mustafa, 1-night trip
10/10 Exceptional
22 July 2022
We stayed for 12 days, we have a very good experience. With a cafe and restaurant inside the hotel. Highly recommended.
Joseph
Joseph, 12-night trip
10/10 Exceptional
08 April 2023
A good stay in Amman!
The hotel is not on the center of the city but it is very comfortable. I like the breakfast, the room was nice and clean. You will need transportation to go to the main attractions of the city but the hotel is worthy.
Jose
Jose, 2-night trip
2/10 Poor
24 July 2024
NOT CLEAN
MAHMOUD
MAHMOUD, 1-night trip
8/10 Very good
18 July 2022
Saray Hotel was quiet and staff friendly with the morning breakfast being a highlight. Location on an extremely busy road made it tough to go to the local shops across from it. Also the entire process of cancellation for another night not needed was less than pleasant. It took my Jordanian friend to actually resolve it. They need a way on the webpage to do this.
Jeffery
Jeffery, 4-night trip
6/10 Good
29 April 2024
the property was nice, clean; staff were nice and helpful. I felt just some small things let it down, like you needed 2 remotes to operate the tv and its confusing as they conflict with one another.
they advertised 24 room service but had hardly anything on the menu, i had to ask what they had and i think it was 3 small dishes out of the entire menu selection which was disappointing.
also breakfast was really poor - no options or choices, just a small basket with hummus, cheese, omelette, a little salad, some form of tomato sauce with tea or coffee only
and the shower took a while to become warm/hot
the location a number of restaurants - takeaway nearby in the area which was fine.
i would recommend the hotel but hope the hotel address these little issues as it improve the stay ans comfort of many.
aadil
aadil, 2-night trip
2/10 Poor
30 January 2023
This property appeared on the app as in the middle of downtown (still does even after checkout). It is NOT, 10km away from it.
They gave me a single room, which was the saddest thing I'd ever see, with an actual single bed like when I was 8 years old with sheets so worn they felt like sandpaper. There wasn't a single towel in the room, the carpet was gross, staff not helpful, wouldn't answer the phone.
Tiniest shower you'll ever see, barely room to move about.
Arnaud
10/10 Exceptional
06 August 2024
Joseph
Joseph, 6-night trip
6/10 Good
03 July 2024
Basel
Basel, 1-night trip
10/10 Exceptional
20 March 2023
Jose
Jose, 1-night trip
10/10 Exceptional
11 June 2022
A good hotel.
The first room I was given wasnt clean however they immediately moved me to a great room that was clean and had a good view of the city. The hotel staff were excellent and tried to help when needed. The hotel itself is in a good area with lots of American restaurants and the hotel itself has good interior facilities. All in all I would stay again at the hotel but it is some distance from the old town when hotels.com listed it as being close to the Roman theater, when in fact it will cost you around 8 JD to get to the theater but this is not the hotel's fault.
Alan
Alan, 2-night trip
10/10 Exceptional
16 May 2022
Clean nice place , extremely friendly people the best location ever , 6 days there loved every night there , good price too
Suzan
Suzan, 5-night trip
8/10 Very good
28 March 2022
Dominique
Dominique, 2-night trip
6/10 Good
13 February 2022
Great Staff at Saray hotel west Amman Jordan
Perfect location to my destination, furniture need to improvement and others facilities required for maintenance
AWAD
AWAD, 1-night trip
6/10 Good
07 May 2021
Mohammed
Mohammed, 4-night trip
8/10 Very good
06 January 2020
It's a nice hotel, with fabulous breakfast. Very convenient place.
Dimos
Dimos, 3-night trip
8/10 Very good
31 December 2019
The variety of shops and restaurants in walking distance was a huge plus.
My booking varied from online reservation and when asked staff they were relentless in verifying and/or amend it!!! Wifi was down for almost 1 day! Beds were v small (less than standard type) and that is not shown properly in pics nor highlighted!
As for the hotel itself it is v nice and clean
Mazhar
Mazhar, 2-night trip
8/10 Very good
25 November 2019
Atención al cliente muy buena, las instalaciones se ven mejor en las fotos que en la realidad.
Verified traveller
1-night trip
4/10 Fair
22 November 2019
Can anything else go wrong?
After a wonderful week in Jordan we arrived in Amman at the Saray Hotel. When we got to our room whatever could go wrong did go wrong. A lamp was broken, the television didn't work, the phone had no cord connecting it to the system, there were no towels in the bath, the air conditioning did not work and there was broken glass in the rug. This took multiple calls to the front desk and numerous visits by staff to the room to attend to all of this. I can't help wonder why they didn't offer us another room. Perhaps our mistake to prepay for accommodations when making the reservation. Won't do that again!