10/10 Exceptional
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Christopher
Christopher, 2-night trip
Novotel Suzhou Tai Lake Santeh Hotel
Hot springs Suzhou hotel with restaurant, connected to the convention center
Choose dates to view prices
At Novotel Suzhou Tai Lake Santeh Hotel, immerse yourself in the serene atmosphere of Gusong Garden's nearby beauty. Unwind at the 15 hot springs or explore the playground and garden while staying connected with in-room WiFi.
10
Exceptional
Popular amenities
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Restaurant
- Hot springs
- Breakfast available
- 24-hour fitness center
- Room service
- Business center
- Meeting rooms
- Terrace
- 24-hour front desk
- Air conditioning
- Garden
Feel at home (6)
- Free cribs/infant beds
- Playground on site
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
Room options
Check availability for these dates
Showing 15 of 15 rooms
Deluxe Room, 1 King Bed
- 517 sq ft
- Sleeps 3
- 1 King Bed
Deluxe King Room
- 517 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Deluxe Room, 2 Twin Beds
- 431 sq ft
- Sleeps 3
- 2 Twin Beds
Deluxe Twin Room
- 431 sq ft
- 1 bedroom
- Sleeps 4
- 2 Twin Beds
Deluxe Suite, 1 King Bed
- 592 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Superior Room, 1 King Bed
- 431 sq ft
- Sleeps 3
- 1 King Bed
Executive Room, 1 King Bed
- 538 sq ft
- Sleeps 3
- 1 King Bed
Superior Suite, 1 Queen Bed with Sofa bed
- 700 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
Superior Suite, 1 King Bed
- Sleeps 3
- 1 King Bed
Junior Suite, 1 King Bed
- Sleeps 3
- 1 King Bed
Deluxe Room, 1 King Bed
- Sleeps 4
- 1 King Bed
Deluxe Room, 2 Twin Beds
- Sleeps 4
- 2 Twin Beds
Superior Room, 2 Twin Beds
- Sleeps 4
- 2 Twin Beds
Executive Suite, 1 King Bed
- Sleeps 4
- 1 King Bed
Presidential Suite, 1 King Bed
- Sleeps 4
- 1 King Bed
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About the neighborhood
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
What's nearby
- Qionglongshan Dongwu National Forest Park - 9 min drive - 11.7 km
- Mudu Ancient City - 10 min drive - 9.8 km
- Gusong Garden - 10 min drive - 7.9 km
- Shangfang Mountain - 12 min drive - 12.7 km
- Suzhou Taihu Yuyangshan Scenic Area - 15 min drive - 15.9 km
Getting around
- Wuxi (WUX-Shuofang) - 42 min drive
- Suzhou New District Railway Tram Stop - 34 min drive
- Suzhou Railway Station - 44 min drive
- Suzhou North Railway Station - 45 min drive
Restaurants
- Tim Hortons - 13 min drive
- Starbucks - 9 min drive
- 乾元寺素面馆 - 15 min drive
- Executive Lounge - 13 min drive
- Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop) - 10 min drive
About this property
Novotel Suzhou Tai Lake Santeh Hotel
When you stay at Novotel Suzhou Tai Lake Santeh Hotel, you'll be within a 10-minute drive of Gusong Garden. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Other features include a snack bar/deli, a terrace, and a garden.
At a glance
Hotel size
- 169 rooms
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Contactless check-in available
- Early check-in subject to availability
- Late check-in subject to availability
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi and wired internet access in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible van parking on site
- Electric vehicle charging point on site
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
- Restaurant
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Playground
What to do
- Hot springs
Working away
- Business center
- Meeting rooms
- Conference space (5920 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- 24-hour fitness center
- No plastic coffee stirrers
- No plastic drinking straws
- Reusable cups only
Accessibility
- Elevator
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair-width doorways
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- Smart television
Home comfort
- Air conditioning
- Stocked minibar (select free items)
- Bathrobes and slippers
- Iron/ironing board
- Window screens
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Turndown service
- Premium bedding
- Memory foam mattress
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Spring water bathtub
- Shower/tub combination
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi and wired internet
- Free local calls
Food and drink
- Mini-fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Guidebooks/recommendations
Special features
Spa
There are 15 hot springs open between 2:30 PM and 10:00 PM.
Fees & policies
Refundable deposits
- Deposit: CNY 1000 per accommodation, per stay
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 128 per person
- Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for CNY 150.0 per night
Pool, spa, & gym (if applicable)
- Hot springs access available from 2:30 PM to 10:00 PM
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Frequently asked questions
Does Novotel Suzhou Tai Lake Santeh Hotel offer free cancellation for a full refund?
Yes, Novotel Suzhou Tai Lake Santeh Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Suzhou Tai Lake Santeh Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Suzhou Tai Lake Santeh Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Suzhou Tai Lake Santeh Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Suzhou Tai Lake Santeh Hotel and nearby?
Onsite recreation at Novotel Suzhou Tai Lake Santeh Hotel includes hot springs. Enjoy amenities like a 24-hour fitness center, a picnic area, and a garden.
Are there restaurants at or near Novotel Suzhou Tai Lake Santeh Hotel?
Yes, Food Square offers international cuisine.
Does Novotel Suzhou Tai Lake Santeh Hotel have rooms with private hot tubs?
Yes, each room has a spring water bathtub.
What's the area around Novotel Suzhou Tai Lake Santeh Hotel like?
Novotel Suzhou Tai Lake Santeh Hotel is located on the waterfront in Wuzhong. Popular attractions include Lake Tai, which is 4 minutes away by car.
Have a question?
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Novotel Suzhou Tai Lake Santeh Hotel Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
10/10 Exceptional
Seung Wook
Seung Wook, 3-night trip
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