You can't beat the location of this apartment. It's located in the heart of Baxia-Chiado and right in the thick of the tourist areas, making it close to restaurants, shopping, and transit. Being in a popular area also means lots of street noise, so be prepared. Having on-site, washer and dryer machines that are free for all guests to use was a huge plus.
That said, there were a lot of things about the apartment that could have been better. Our floor lamp was broken so our room was very dark at night. One of the bathroom drawers was broken and falling out. The air conditioner worked, but it didn't get very cool. And our keyless lock didn't work so I had to carry a physical key which was inconvenient. These are all things that should be fixed before new guests arrive, but it seems they are so booked that maintenance doesn't get done as often as it should. The kitchenette could use a few more useful items like scissors and a paring knife.
On the plus side, housekeeping was friendly and did a great job tidying our room. The hosts were easily reachable via WhatsApp and were quick to answer our messages. Leandro welcomed us at check-in and was very friendly! My wife left behind a jacket and they found it and connected us with a courier to ship it back to us! They provided excellent service!
Overall, know what you're getting yourself into. Book this apartment for its great location and super helpful hosts, but don't expect it to be great accommodations.