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Hotel Dulce Luna

2.5 star property
Hotel convenient to San Cristóbal de las Casas Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dulce Luna

21-inch TV with satellite channels
Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Front of property
Standard Room | Bathroom | Shower, free toiletries, towels, soap
Standard Room | Iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Water dispenser
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free parking nearby
The price is $27
includes taxes & fees
$23 per night
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 182 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

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Property grounds

Hotel Hacienda Don Juan

Free parking
Internet access
Free WiFi
Restaurant
8.8 out of 10, Excellent, (397)
The price is $39
includes taxes & fees
$33 per night
Nov 25 - Nov 26
Hotel Hacienda Don Juan
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About the neighborhood

Map
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Café Museo Café - 8 min walk - 0.8 km
  • San Cristóbal de las Casas Cathedral - 9 min walk - 0.8 km
  • Plaza 31 de Marzo - 9 min walk - 0.8 km
  • Ciudad Cuauhtemoc - 11 min walk - 1.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬1 min walk
  • ‪Cacao Nativa - ‬4 min walk
  • ‪La Casa de las Lolas - ‬2 min walk
  • ‪Luigui's Pizza - ‬3 min walk
  • ‪Hamburguezas de San Francisco - ‬5 min walk

About this property

Hotel Dulce Luna

Hotel Dulce Luna offers a great location, putting you within just a 10-minute walk of San Cristóbal de las Casas Cathedral.

Languages

English, Spanish

At a glance

Hotel size

  • 18 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking within 16 ft
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Shopping mall on site

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 85 per person
  • Late check-out can be arranged for an extra charge

Policies

There is limited hot water on site.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Dulce Luna offer free cancellation for a full refund?
Yes, Hotel Dulce Luna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Dulce Luna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Dulce Luna?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Dulce Luna?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
What's the area around Hotel Dulce Luna like?
Hotel Dulce Luna is a short 9-minute walk from San Cristóbal de las Casas Cathedral and 3 minutes' walk from Santo Domingo Handicraft Market.

Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

The building amplifies noise. It is easily gets loud. I can hear every word of my neighbor's TV as I write this. My room is tiny. Good luck getting hot water.
1-night trip
Verified Expedia guest review

6/10 Good

This hotel was clean, fairly basic, what I expected for the price. Workers were friendly. We did have an issue with water leaking out of a light fixture over my friend,s bed which soaked through to the mattress. Nobody seemed terribly concerned about it, there wasn’t a comparable room available to move to. I had to suggest that we flip over the mattress and move the bed away from the fixture in case it happened again, which it did not. Water leaked each time we used the bathroom sink, which we reported at the same time, but it never was resolved. We kept an extra towel on the floor.
7-night trip with friends
Verified Expedia guest review

4/10 Fair

paul, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Room too small only one towel x customer they give u only 4 oz bottle water x room x day it was cleaned but bed sheets look dirty. And other customers make too much noise I was not able to rest at all for the 6 nights I think the bed had bed buts
6-night romance trip
Verified Expedia guest review

6/10 Good

This hotel is near the bus station and the Centre of town, it is cheap and simple so you get what you pay for, the only issue we had was no hot water !
Verified Hotels.com guest review

4/10 Fair

The quality if this hotel is low, but close to a great tourist area. Hotels needs to update their bed covers and towels, they are very very old.
Verified Hotels.com guest review

2/10 Poor

Not for us
Area fine if little hard to find. Found the condition and cleanliness of the hotel to very poor. To be fair, other similar hotels, but certainly not for us.
Verified Hotels.com guest review

2/10 Poor

Terrible condition
Terrible hotel. No problem with basic, but it dirty, smelly and falling apart. Loose wires and dust everywhere. Stay in San Cris a lot and plenty of cheap clean hotels, I refused to stay and also at their 3 star round the block that had years of dust all around reception. In the end find a basic hotel round the corner for the a better price, clean and with fantastic service. Ignore photos, they are very misleading.
Verified Hotels.com guest review

10/10 Exceptional

Guillermo, 1-night trip
Verified Expedia guest review

6/10 Good

Arturo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Tania, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Un hotel muy cómodo y familiar recimendado
Javier esteban, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Nancy Guadalupe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

viaje fin de semana
una experiencia agradable, el personal te recibe de una manera cordial
javier ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente locación
Miguel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wendy Nallely, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comodo
El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Anthony, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Alberto, 1-night trip
Verified Expedia guest review

4/10 Fair

no recomendable
el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
miguel angel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arturo, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Estuvo muy buena mi estancia A dos cuadra del ado ,hay hospitales cerca tiendas, restaurante a dos cuadras Para descansar todo bien ,si quieren habitación más grande pidan más grande y habitación doble.
juan carlos, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Sencillo y bonito
Dinora, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ismael, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Muy mala, desde que no hay ventilación y al solicitar mandan en equipo en espantosas condiciones. Para facturar ponen excusas y no se ponen de acuerdo para informar al cliente en tiempo y forma. Tampoco admiten visitas.
Verified Expedia guest review

8/10 Very Good

Muy pequeño...
La ubicacion esta muy bien. Solo que el cuarto esta muy pequeño y las camas estan muy bajas, no puedes caminar bien entre una cama y otra....Muy pequeño en cuarto
JOSE LUIS, 2-night family trip
Verified Hotels.com guest review