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Hotel Sapphire

3.5 star property
Mombasa hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sapphire

Terrace/patio
Terrace/patio
Front of property
Executive Suite | In-room safe, desk, free cribs/infant beds, rollaway beds
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Luggage storage
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Flat-panel TV
The price is $92
includes taxes & fees
$78 per night
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Double Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

In-room safe, desk, free cribs/infant beds, rollaway beds

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Map
Mwembe Tayari Road, Mombasa

What's nearby

  • Mombasa Island - 2 min walk
  • Shree Cutch Satsang Swaminarayan Temple - 3 min walk
  • Fort Jesus - 3 min drive
  • Mombasa Marine National Park - 6 min drive
  • Nyali Beach - 24 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive
  • Ukunda (UKA) - 69 min drive
  • Vipingo (VPG) - 71 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬12 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk
  • ‪Mubins Cafe - ‬6 min walk
  • ‪Perfect Pizza, Digo Rd Mombasa - ‬11 min walk
  • ‪Valencia Inn - ‬7 min walk

About this property

Hotel Sapphire

When visiting Mombasa, Hotel Sapphire is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Fellow travelers say good things about the overall property condition.

Languages

English, Swahili

At a glance

Hotel size

  • 56 rooms

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Frequently asked questions

Does Hotel Sapphire offer free cancellation for a full refund?
Yes, Hotel Sapphire does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Sapphire?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Sapphire?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sapphire?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Sapphire?
Check-in start time: noon; Check-in end time: 9:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Sapphire and nearby?
Hotel Sapphire has an outdoor pool.
Are there restaurants at or near Hotel Sapphire?
Yes, there's an onsite restaurant.
Does Hotel Sapphire have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Sapphire like?
Hotel Sapphire is a short 2-minute walk from Mombasa Island and 3 minutes' walk from Shree Cutch Satsang Swaminarayan Temple.

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Samina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

MOHAMED KASSIM, 8-night trip
Verified Hotels.com guest review

6/10 Good

Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Elizabeth, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Florence, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Hans Evan Paul, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Will recommend this property
Josephus, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Disappointed. This hotel could be so good.
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Colin, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Dathan, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Laura-, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Not bad but nothing to write home about
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Ricky, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Decent Hotel in central Mombasa
A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
Michael O, 1-night trip
Verified Hotels.com guest review

6/10 Good

Staff were friendly and helpful. Bathrooms were clean. However bed and pillows need improvement. They are not very comfortable.
3-night family trip
Verified Expedia guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

8/10 Very Good

It was clean and convenient for our purposes, room was spacious. The staff was very nice and helpful. The only things I didn't like were there was no coffee service available in the room, and the kitchen service in the restaurant was incredibly slow, just as it had been in the hotel in Kisumu the week before. It took a minimum of two hours to order and eat as a result, which Is just not acceptable. Sometimes hard to find a server during the process. But they were very nice and friendly anyway.
3-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

the property is in the city in a quite place and the staff are really nice well worth its money i stayed there for 5 nights and it was really nice will visit again you no the let me stay till 1.00pm when i was sapouse to leave at 10.in the morning and they did not even charge me for it and i really appreciated that will recommend hotel sapphire to any one kassim
KASSIMmahatay, 4-night trip
Verified Expedia guest review

8/10 Very Good

9-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

...
Radoslav, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Un séjour de 2 jours au Saphire Hôtel fantastique avec une équipe très a l écoute et accueillante ! Je recommande cet hôtel ! A 2 days stay in this hotel with a very welcoming team . I highly recommend this hotel ! Special thanks to Emily who organized a birthday welcome danse with a cake on my first day ! Thank you again !
Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Sapphire was a great place to stay. The experience was rather luxurious considering the affordable price.
Anneke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wat is uniek van het hotel is de locatie. Het ligt in het centrum van Mombasa. En dat is echt een groot plus. En Sapphire is een prettig en echte chic hotel accommodatie. De hotel kamer was echt schoon en alles werkte perfect inclusief de AC. Maar ik miste een water koker om een koopje thee/koffee te kunnen maken. Ik vond het ontbijt echt top....elke dag anders en best lekker. Ga zo door Sapphire hotel!!!
1-night trip
Verified Expedia guest review