369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000
What's nearby
Warorot Market - 4 min drive - 1.9 km
Central Festival Chiangmai - 4 min drive - 2.9 km
Tha Phae Gate - 5 min drive - 3.3 km
Sunday Walking Street Market - 5 min drive - 3.5 km
Chiang Mai Night Bazaar - 6 min drive - 3.1 km
Getting around
Chiang Mai Intl. Airport (CNX) - 24 min drive
Chiang Mai Railway Station - 9 min drive
Saraphi Station - 20 min drive
Lamphun Pa Sao Station - 28 min drive
Airport shuttle (surcharge)
Restaurants
ข้าวซอยเสมอใจ - 4 min walk
ข้าวซอยลําดวน ฟ้าฮ่าม - 1 min walk
หมูกระทะฟ้าฮ่าม - 3 min walk
เขยเจียงใหม่ - 2 min walk
Maepan Seafood - 8 min walk
About this property
Cross Chiang Mai Riverside
Cross Chiang Mai Riverside puts you just a 5-minute drive from Tha Phae Gate and Warorot Market. Guests can visit the spa to indulge in Thai massages, facials, or body scrubs, and international cuisine is served at Oxygen, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.
Languages
English, Thai
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Free secured on-site valet parking
Wheelchair-accessible parking and van parking on site
Free off-site parking within 164 ft
Street parking available
Transfers
Airport shuttle from 7 AM to 11 PM*
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
The onsite spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Oxygen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Gala Dinner on 15 November per adult: THB 3500
Gala Dinner on 15 November per child: THB 1750 (from 4 to 12 years old)
Gala Dinner on 05 November per adult: THB 3500
Gala Dinner on 05 November per child: THB 1750 (from 4 to 12)
Optional extras
English breakfast is offered for an extra charge of approximately THB 900 for adults and THB 450 for children
Airport shuttle service is offered for an extra charge of THB 900 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for THB 2500.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 8 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
X2 Riverside Resort
X2 Chiang Mai Riverside
X2 Riverside
X2 Chiang Mai Riverside Resort
Cross Chiang Mai Riverside Hotel
Cross Chiang Mai Riverside Chiang Mai
Cross Chiang Mai Riverside Hotel Chiang Mai
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)
Frequently asked questions
Does Cross Chiang Mai Riverside offer free cancellation for a full refund?
Yes, Cross Chiang Mai Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cross Chiang Mai Riverside?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 8 PM.
Are pets allowed at Cross Chiang Mai Riverside?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cross Chiang Mai Riverside?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Cross Chiang Mai Riverside?
Yes, an airport shuttle is available from 7 AM to 11 PM on request. The charge is THB 900 per vehicle one-way.
What are the check-in and check-out times at Cross Chiang Mai Riverside?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Cross Chiang Mai Riverside and nearby?
Have fun with onsite activities like kayaking and cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Cross Chiang Mai Riverside also has a steam room and spa services, as well as a garden.
Are there restaurants at or near Cross Chiang Mai Riverside?
Yes, Oxygen offers international cuisine.
Does Cross Chiang Mai Riverside have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cross Chiang Mai Riverside like?
Cross Chiang Mai Riverside is located by the river in Wat Ket, a short 8-minute walk from Riverside and 18 minutes' walk from U.S. Consulate General.
Cross Chiang Mai Riverside Reviews
Reviews
9,4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,8/10
Cleanliness
9,8/10
Staff & service
9,0/10
Amenities
9,6/10
Property conditions & facilities
9,6/10
Eco-friendliness
Reviews
8/10 Very good
27 November 2024
The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel.
The staff of the hotel were wonderful
Gregg
Gregg, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 November 2023
The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Richard
Richard, 7-night trip
Verified Expedia guest review
8/10 Very good
07 September 2023
This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.
Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 February 2023
Julio
Julio, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 February 2023
The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Evan
Evan, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 December 2022
We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Jillian E
Jillian E, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
01 July 2022
Tobias
Tobias, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2021
Possawee
Possawee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2020
WILLIAM
WILLIAM, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2020
Mark
Mark, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2020
Recommend for the Riverside district
Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2020
Cholla
Cholla, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
09 January 2020
Verified traveller
3-night trip
Verified CheapTickets guest review
10/10 Exceptional
21 December 2019
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2019
Exceptional Hotel & Staff
Never before have I actually met a general manager at a hotel.
This place makes you feel like family.
10/10
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 October 2019
Eric
Eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 July 2019
Nicolo
Nicolo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2019
Loved it!
Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.
Anthony
Anthony, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 March 2019
Beautiful hotel with very friendly and helpful staff!
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 January 2019
Beautiful resort style setting on the river.
Beautiful property right on the river and from the moment you arrive you are well taken care of. The service is almost over the top (in a good way!). Definitely enjoyed breakfast looking out at the river in the morning. Would highly suggest to friends and family!
Tom
Tom, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
08 January 2019
Pleasant stay at this beautiful hotel
Loved everything about this hotel! Upon arrival, we were greeted warmly by the reception staff. We stayed four nights at the river view suite, it was very spacious, including the bathroom. The room had a nice balcony overlooking the lawn and river. The restaurant Oxygen is nicely decorated, dinner was Thai-French fusion and tasty. For activities, there is free kayak rental for kayaking on the Ping River. Overall an amazing experience and will definitely consider staying at this hotel again in the future.