2/10 Poor
20 November 2024
Needed stay en route to Canada
front desk staff was pleasant and helpful, no complaints about their service. The hotel was one step up from a youth hostel.
The beds we uncomfortable and the springs could be felt.
The blankets were old & heavy. Room heater ran all night at 30 C & we were cold in the morning.
The shower was the worst. I am 172 cm and I weigh 59kg and I barely fit. The curtain didn’t fit properly & water got all over. The elevator was something out of the 1930s. You needed to open the door to get in & out. If you did not press the floor # quick enough, the light shut off and you couldn’t see.
Breakfast that was served was very basic. No restaurants or anything around that was open, thank God for the corner convenience stand!
On a few occasions I went to the lobby to ask a question only to find that no one was there. The suitcases were left in a room that was unlocked. We left early in the morning, we found a note under our door that suitcases had been left in the restaurant for us. The restaurant was unsecured and wide open. We were told that the front door would be locked and that no one would be at the front desk through the night, but we were told there would be security. We left at 3:00 am, & saw no security.
This was a far cry from what we thought we were getting! Around 30 min from airport.
There is no shuttle! You pay premium taxi rate! Uber app was more affordable. I was so embarrassed to put my parents thru 2 nights there! Never again!
Rebekka
Rebekka, 2-night family trip
Verified Hotels.com guest review
