Troutbeck Lodge

3.5 star property
Family-friendly guesthouse with bar/lounge, near Agrodome

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Troutbeck Lodge

Terrace/patio
Property entrance
View from room
Beach nearby, white sand, kayaking, rowing
Air conditioning

Reviews

8,0 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free parking

Main amenities (12)

  • Near the beach
  • Free children's club
  • Bar/lounge
  • Room service
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Panoramic Cabin (Small)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Day bed
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Whole Lodge (5 Bedrooms)

Highlights

Balcony or patio
Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 150 sq m
  • Lake view
  • Sleeps 12
  • 3 Queen Beds, 4 Twin Beds and 1 Double Sofa Bed

Exclusive House, 3 Bedrooms

Highlights

Balcony or patio
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • Lake view
  • Sleeps 9
  • 3 Queen Beds and 3 Twin Beds

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About the area

Map
5 Arnold Street, Rotorua, 3010

What's nearby

  • Mitai Maori Village - 6 min drive
  • Rainbow Springs Kiwi Wildlife Park - 6 min drive
  • Skyline Rotorua - 7 min drive
  • Agrodome - 7 min drive
  • Polynesian Spa - 13 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 26 min drive
  • Tauranga (TRG) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Wendy’S - ‬8 min drive
  • ‪Gold Star Bakery - ‬10 min drive
  • ‪Burgerfuel - ‬7 min drive
  • ‪Kfc - ‬8 min drive

About this property

Troutbeck Lodge

Troutbeck Lodge features a free kids' club and puts you within a 10-minute drive of Skyline Rotorua. Freebies like WiFi, valet parking, and self parking are added perks, and guests can keep active with onsite kayaking, rowing/canoeing, and mini golf. Other features include a bar/lounge, a terrace, and a garden.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 3 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 6:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 15
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 2:00 PM - 6:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Free children's club

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Mini golf
  • Playground

What to do

  • Mini golf
  • Helicopter/airplane tours
  • Kayaking
  • Canoeing
  • Fishing
  • Beach nearby
  • Ecotours nearby

Working away

  • Meeting room
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Library

Room amenities

Home comfort

  • Air conditioning

Freshen up

  • Towels

Stay connected

  • Free WiFi

More

  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards.

Also known as

Troutbeck Lodge Rotorua
Troutbeck Lodge
Troutbeck Rotorua
Troutbeck Lodge Rotorua
Troutbeck Lodge Guesthouse
Troutbeck Lodge Guesthouse Rotorua

Frequently asked questions

Does Troutbeck Lodge offer free cancellation for a full refund?
Yes, Troutbeck Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Troutbeck Lodge?
Yes, there's free self, valet, and extended parking.
What are the check-in and check-out times at Troutbeck Lodge?
Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Troutbeck Lodge and nearby?
Have fun with onsite activities like kayaking, rowing, and fishing. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a picnic area and a garden.
What's the area around Troutbeck Lodge like?
Troutbeck Lodge is located on the waterfront in Ngongotaha. Popular attractions include Skyline Rotorua, which is 7 minutes away by car.

Troutbeck Lodge Reviews

Reviews

8,0

Very good

8,0/10

Cleanliness

8,2/10

Staff & service

7,8/10

Amenities

7,4/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

4/10 Fair

I like the Viewing, Its very nice & quite. But the house is too old. the toilet at middle need to fix. Its too noisy at night time.
Hoan, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Beautiful property...great location. We went for a nice walk along the river to the swing bridge once we checked in.
2-night trip
Verified Wotif guest review

8/10 Very good

Good location, nice view. We had good time there. ..
1-night family trip
Verified Expedia guest review

2/10 Poor

Stay away this Lodge! Beware!
I definitely will not suggest others go to this lodge, Super unhappy experience. Beware of this house and owner, I booked 5 bedrooms but at the end we only got 3 bedrooms. Asked the owner how to get in another 2 rooms and we frankly tell him our plan changed situation so add more member to stay, then he charged us for another 2adults and 3children price ($25 each) even though by right I paid for 5 bedrooms price. Unhappy it’s not because the charges. It’s because when we reach the lodge at 5:30, there is no one at the service counter. Then doesn’t matter, normally other owner will secretly put the room no key or code no at somewhere secret. But not for this lodge owner, he just paste our lodge’s code no at the glass door of service counter, everyone pass by will know our code no, anyone can just press the code and get into our lodge. I feel so not safety for our family and our belongings. The owner didn’t come back to take down then notes!! He only came after he know our members add on, then only within 10 mins he reach our lodge to collect the extra charges! The owner’s attitude was Super bad! If you don’t want to spoilt your holiday mood, just stay away this lodge! This lodge is Super dirty too! I will upload some photo to proof the dirtiness. I just walk around the living room and our rooms, my foot was full of dust and become black! The side table of our room also full of dust and they just keep their extra pillow and bedsheet at Super dirty shelf!!
SOOK, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The studio has a lovely view of the lake. The sharehouse above also has a view but it is uncovered.
2-night trip
Verified Expedia guest review

6/10 Good

Great position-right across the road from the lake. Decor is a bit tired. Kids loved it and was fine for a one night stay.
1-night family trip
Verified Expedia guest review

8/10 Very good

Property was a little old and tired. But clean. Very quiet which was nice
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

great location and lovely hosts would recommend to anyone!
3-night trip
Verified Expedia guest review

2/10 Poor

We understand that the name Troutbeck Lodge has been appropriated from the previous lodge situated directly on the lake a couple of doors down which is now a private home. My partner had stayed at the old lodge and had a good experience, we were expecting same. Sadly our expectations were not realised. The new lodge is in fact a collection of straggly motel units and old fishing shacks across the road from the lake. Our room was sparse and grubby. Everything was old, worn, dusty and unclean. We could not stay there and left to find other accommodation.
1-night trip
Verified Wotif guest review

8/10 Very good

The view of the hotel is amazing. Staff were very friendly and helpful We were a little dissapointed with Size of the bed and shower drain was fully bloked
1-night trip
Verified Wotif guest review

10/10 Exceptional

Great place!
The owner of trout lodge was absolutely lovely and very helpful. He helped us plan our stay in Rotorua. The view from our window was to die for. We were looking directly in front of the lake and could see the sun setting and rising. Great find!
Patrice, 2-night trip
Verified Lastminute guest review

10/10 Exceptional

Great place!
Great place!
Verified Hotels.com guest review

8/10 Very good

Kim, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Quiet and lovely location
This room was great value for money. It was a very quiet street and right on the lake edge. Very friendly and helpful hosts.
2-night trip
Verified Wotif guest review

8/10 Very good

Stunning view
Beautiful view, the owner is in the process of upgrading the facility so the there is some work to be done but it was still a very pleasant place to stay with stunning view of the lake. The building is older, but still in good condition. We enjoyed sitting outside our door having a cup of tea looking out over the lake. We enjoyed our time there.
Verified Hotels.com guest review

8/10 Very good

Rotoura like
The accomodation is so so however the location is pretty good.
Verified Hotels.com guest review

6/10 Good

Run down and in need of some restoration
We were struggling to find something that would accommodate us and our dog and this was one of the only ones. the owner has just taken possession and has big plans but at this stage the place needs a great deal of attention.
Verified Lastminute guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

We hired the entire place for a work retreat. It was perfect for us.
Verified Wotif guest review

2/10 Poor

Avoid at all costs
Terrible place, is not a nice place to visit. Is very old and outdated, staff are unfriendly and unhelpful. I will never stay here again, it ruined my whole stay in Rotorua and it does NOT look like the photos it advertises!
Verified Expedia guest review

6/10 Good

close to lake
It had lots of room and close to lake with many things to do nearby. It held 9 people comfortably
Verified Expedia guest review

8/10 Very good

Nice lake view apartment.
Stayed one night with family members. Hotel is good and with nice lake view. Quiet and beautiful area. Very happy to stay here.
Verified Hotels.com guest review

2/10 Poor

AVOID
This 'lodge' is not in a tourist area. It is in a run down suburb of Rotorua about 10km from the city centre and has a run down appearance. When we arrived we nearly didn't go in because it looked so uninviting and ended up staying one night only even though we had booked and paid for three nights. It is also very overpriced considering the poor state of the building and surrounding premises, and the very poor location.
Verified Wotif guest review

10/10 Exceptional

Value: Great deal; Service: Go the extra mile;
Verified Wotif guest review