Mackay Enertainment and Convention Centre - 2 min drive - 2.4 km
Bluewater Lagoon - 3 min drive - 2.7 km
Harrup Park - 3 min drive - 2.5 km
Getting around
Mackay, QLD (MKY) - 5 min drive
Mackay Station - 4 min drive
Nabilla Station - 18 min drive
Mapalo Station - 25 min drive
Restaurants
The Coffee Club - 3 min drive
KFC - 2 min drive
Hungry Jack's - 3 min drive
Austral Hotel - 3 min drive
Red Rooster - 3 min drive
About this property
Mackay Resort Motel
Located near a train station, Mackay Resort Motel is a great choice for a stay in Mackay. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Blue Gecko, which serves local and international cuisine and is open for breakfast. A poolside bar, a children's pool, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 8:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free on-site self-parking
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
Children's menu
Children's games
Pool gate
Fence around the pool
Working away
Business center
3 meeting rooms
Conference center (603 square feet of space)
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2000
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
43-inch Smart TV
Premium digital channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Laundry detergent
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free long-distance and local calls
Food and drink
Champagne service
Mini-fridge
Freezer
Free tea bags/instant coffee
More
Daily housekeeping
Eco-friendly toiletries
Recycling
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Blue Gecko - This poolside restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5.00 to 20.00 per person
Renovations and closures
The following facilities are closed on Sunday and Saturday:
Dining venue(s)
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 25.0 per night
Parking
Parking height restrictions apply
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay
Frequently asked questions
Does Mackay Resort Motel offer free cancellation for a full refund?
Yes, Mackay Resort Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mackay Resort Motel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mackay Resort Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mackay Resort Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Mackay Resort Motel?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at Mackay Resort Motel and nearby?
Mackay Resort Motel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Mackay Resort Motel?
Yes, Blue Gecko offers local and international cuisine and poolside dining.
What's the area around Mackay Resort Motel like?
Mackay Resort Motel is in West Mackay, a short 5-minute drive from Mackay, QLD (MKY) and 17 minutes' walk from Pioneer Valley.
Mackay Resort Motel Reviews
Reviews
9,0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,0/10
Cleanliness
8,8/10
Staff & service
9,2/10
Amenities
8,4/10
Property conditions & facilities
8,8/10
Eco-friendliness
Reviews
6/10 Good
05 December 2024
Lovely staff but motel a little tired. Wrong choice for a holiday stay for me. Noisy in the early hours with people shouting from another room, not the motels fault so maybe unlucky. Glad to check out. Better choices near Marina for a leisure stay though this would probably be reflected in prices.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
18 Nov 2024
Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.
Patrice
Patrice, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Adrian
Adrian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Caitlin
Caitlin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Quiet. Great location. Great service.
Linda
Linda, 3-night family trip
Verified Wotif guest review
8/10 Very good
13 September 2024
Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
shanelle
shanelle, 1-night trip
Verified Expedia guest review
8/10 Very good
05 September 2024
Matthew
Matthew, 1-night trip
Verified Wotif guest review
10/10 Exceptional
29 August 2024
Jason
Jason, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Beautiful rooms, very clean, and good food from the restaurant!
Craig
Craig, 1-night trip
Verified Wotif guest review
10/10 Exceptional
26 August 2024
Jodie
Jodie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
.
Rob
Rob, 1-night romance trip
Verified Wotif guest review
8/10 Very good
13 August 2024
The property is clean and basic, the location isn’t exactly the best, no walking distance to anything apart from a supermarket but I wouldn’t advise walking around there at night, although the room was clean there was an industrial smell of bleach used to clean the bathroom and the entire room reeked of it which wasn’t very pleasant.
Adam
Adam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Lovely place to stay. Vey friendly staff. Nice restaurant. Excellent location.
Aaron
Aaron, 2-night trip
Verified Wotif guest review
10/10 Exceptional
11 August 2024
Pleasant stay and very friendly staff
Christopher
Christopher, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
10 August 2024
It’s the small things that count. The meals were cooked to perfection and the staff even gave our young boys treats for being good. We really enjoyed the stay.
Vanya
Vanya, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 August 2024
I chose this accommodation because I needed to be and stay safe as I travelled for work. The staff were excellent, the accomodation of a high standard, and I did indeed feel safe. I do recommend this as an option for individuals and families alike. Fan!
Leigh
Leigh, 2-night trip
Verified Wotif guest review
10/10 Exceptional
07 August 2024
all good
Scott
Scott, 1-night trip
Verified Wotif guest review
10/10 Exceptional
02 August 2024
Had a lovely one night stay in the King Spa Suite. Staff were very friendly on arrival. Would definitely stay here again on our next visit to Mackay