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Grupotel Mallorca Mar

4.0 star property
Family-friendly aparthotel in Son Servera with 2 restaurants and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grupotel Mallorca Mar

Aerial view
View from room
Reception
Aerial view
Lobby sitting area

Reviews

8,4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • 270 apartments
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 indoor pools and 3 outdoor pools
  • Free water park
  • Breakfast available
  • Free beach shuttle
  • Outdoor tennis court
  • Fitness center

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Apartment, 1 Bedroom (2 adults + 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom (3 adults)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom (3 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View (2 adults + 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Partial Sea View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio (2 adults + 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Studio (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (2 adults + 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Sea View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom (4 adults)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom (4 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Sea View (2 adults + 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Sea View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Partial Sea View (2 adults + 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Partial Sea View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Sea View (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Sea View (2 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Studio (2 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (2 adults + 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Partial Sea View (2 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom (2 adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Passeig del Pintor Miquel Vives, s/n, Cala Bona, Son Servera, Mallorca, 7559

What's nearby

  • Bona Beach - 15 min walk
  • Pula Golf - 6 min drive
  • Playa de Sa Coma - 9 min drive
  • Safari Zoo - 10 min drive
  • Cala Millor Beach - 11 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 63 min drive
  • Manacor Station - 27 min drive
  • Petra Station - 28 min drive
  • Free beach shuttle

Restaurants

  • ‪Panetosto - ‬8 min walk
  • ‪Bar Heladeria Rafaello - ‬4 min drive
  • ‪Bar @ Hotel Sur - ‬15 min walk
  • ‪Sa Caleta - ‬4 min drive
  • ‪Fonoll Mari Restaurant - ‬10 min walk

About this property

Grupotel Mallorca Mar

Bring the family when you stay at Grupotel Mallorca Mar in Son Servera and have fun at the free water park. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Restaurante Principal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 3 outdoor pools and 2 indoor pools are other highlights, and apartments feature soaking tubs and kitchenettes. The helpful staff and overall property condition get great marks from fellow travelers.

All-inclusive

All-inclusive room rates at Grupotel Mallorca Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Catalan, English, French, German, Italian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Beach towels

Pool/Spa

  • 3 outdoor pools
  • 2 indoor pools
  • Umbrellas
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 3 treatment rooms
  • Sports massage
  • Body wraps
  • Thai massages
  • Hot stone massages
  • Aromatherapy
  • Hydrotherapy
  • Body treatments
  • Facials
  • Body scrubs
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Restaurante Principal
  • Restaurante Tapas

Kitchenette

  • Refrigerator
  • Microwave
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 15 for adults and EUR 8 for children
  • 2 restaurants
  • 2 poolside bars and 3 bars/lounges
  • Minibar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Deep soaking bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference center (1615 square feet of space)

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Newspapers in lobby (surcharge)
  • Free bottled water

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Free access to water park
  • Waterslide
  • Scooter/moped rentals on site
  • Yoga classes on site
  • Fitness classes on site
  • Beach volleyball on site
  • Tennis on site
  • Kayaking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Boat tours nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 270 rooms
  • 2 floors
  • 6 buildings
  • Built in 1998

Special features

Spa

Vibuthi has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurante Principal - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Restaurante Tapas - Overlooking the pool, this theme restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Also known as

Grupotel Esperanza Mar Aparthotel Son Servera
Grupotel Esperanza Mar Aparthotel
Grupotel Esperanza Mar Son Servera
Grupotel Mallorca Mar All Inclusive Aparthotel Son Servera
Grupotel Mallorca Mar All Inclusive Aparthotel
Grupotel Mallorca Mar All Inclusive Son Servera
Grupotel Mallorca Mar All Inclusive
Grupotel Mallorca Inclusive
Grupotel Mallorca Son Servera
Grupotel Mallorca Mar Aparthotel
Grupotel Mallorca Mar Son Servera
Grupotel Mallorca Mar All Inclusive
Grupotel Mallorca Mar Aparthotel Son Servera

Frequently asked questions

Does Grupotel Mallorca Mar offer free cancellation for a full refund?
Yes, Grupotel Mallorca Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Mallorca Mar?
Yes, there are 2 indoor pools, 3 outdoor pools, and a children's pool.
Are pets allowed at Grupotel Mallorca Mar?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Mallorca Mar?
Sorry, there's no onsite parking at Grupotel Mallorca Mar.
What are the check-in and check-out times at Grupotel Mallorca Mar?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Grupotel Mallorca Mar and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Enjoy a treatment at the spa and a relaxing soak in the spa tub after a day out and about. This aparthotel also offers 2 indoor and 3 outdoor swimming pools. Grupotel Mallorca Mar also has 2 poolside bars, 3 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Grupotel Mallorca Mar?
Yes, there are 2 onsite restaurants, featuring international cuisine and garden views.
Does Grupotel Mallorca Mar have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does Grupotel Mallorca Mar have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a refrigerator, a microwave, and a coffee maker.
Does Grupotel Mallorca Mar have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Grupotel Mallorca Mar like?
Grupotel Mallorca Mar is a short 15-minute walk from Bona Beach and 15 minutes' walk from Platja de na Marins.

Grupotel Mallorca Mar Reviews

Reviews

8,4

Very good

9,0/10

Cleanliness

8,8/10

Staff & service

8,4/10

Amenities

9,0/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

8/10 Very good

James, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Title: Disappointing and Unacceptable Treatment We stayed at Grupotel Mallorca Mar in Cala Bona for 7 days (18/08/2024) on a half-board basis, and our experience was far from satisfactory. Upon arrival, we were only given a card to show when going to eat, with no further instructions. On the first day, we waited at the entrance of the dining area for five minutes, expecting someone to check us in, but no one came. When we asked a staff member, we were simply told to sit anywhere. This lack of organization set the tone for the rest of our stay. However, the most distressing incident occurred on the 5th day during dinner. My child, holding a plate of food, was suddenly grabbed by the wrist by the lady in charge of the dining room. She demanded to know where my child's wristband was. My husband, who had just arrived at the table, immediately showed the card, but there was no apology—just a dismissive "Ah, okay." This lady had seen us at breakfast and dinner for five days, yet chose to physically confront a child instead of addressing an adult. Touching someone's child is completely unacceptable, and any professional would know to approach an adult in such situations. If the staff were properly organized, someone should have been at the dining room entrance to check us in. When I went to the reception to complain, the response was shockingly indifferent. I was told, "Oh, that shouldn’t have happened. Someone should have checked as you arrived." That was it—no apology, no foll
stuart, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a excellent stay would recommend to anyone
Kenneth, 11-night family trip
Verified Expedia guest review

6/10 Good

Matthew, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again
More of a complex than a hotel, had to drive around twice to find check in. Dissapointed with communication. reported on the first night that the heating, cooling was not working and the patio door would not lock, these issues were ignored. Otherwise, very good stay and fantastic choice of food.
kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
suzanne, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
Gillian, 8-night family trip
Verified Expedia guest review

8/10 Very good

Andrew, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working
Doreen, 7-night family trip
Verified Expedia guest review

8/10 Very good

Gabriela, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Couple from Ireland
Great stay beautiful hotel... plenty of sun beds , brilliant choices of food and drinks .. The tui staff were very entertaining all day. Very clean hotel ,rooms cleaned every day , bar was very good lots of different drinks to choose from on the all inclusive holiday..
Norma, 7-night trip
Verified Hotels.com guest review

6/10 Good

Ok stay
We had a fair stay at this hotel. The all inclusive option has worked out fine however it got boring by the 4th day - the options started repeating themselves, even though there were a wide selection of main dishes, salads, grilled meats and fish and desserts. Everything started to become bland as they are not using spices because its a family oriented establishment. The facilities are family oriented as well, all inclusive drinks are mostly on the sweet side, everything is sugary. The pools were so full we didn't dare using them - the beach was only steps away. Our room was ok, we got a corner double, facing traffic. The cleaning is a hit-and-miss, sometimes our towels didn't get changed, sometimes our bed didn't get made. A bit of mañana attitude, especially when the cleaners tell you to hurry up and leave the room in 5' because they would NOT wait up... So overall mixed feelings. Not too bad, not too good, not high on the "to return" list.
5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
Very enjoyable stay. Clean spacious room, great choice of food in restaurant. Lovely, very well maintained grounds, three swimming pools. Excellent facilities, fantastic for children. Very hard working and very friendly entertainments team, first class shows. Milly and Siobhan outstanding singers. All staff very friendly and approachable at all times. Highly recommend.
Jane, 5-night trip
Verified Expedia guest review

10/10 Exceptional

good variety of food, great for families
Good Family Hotel
Josephine, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

room swarming with ants
lovely hotel really but unfortunately our room was swarming with ants... All over the floor walls bathroom in our shoes and everywhere. we complained 3 times to reception but nothing was done as each day we returned to the ants... there was literally thousands of them crawling up our toothbrushes etc.. the hotel otherwise was good. very clean otherwise. food was good apart from coffee is served in plastic beakers in the day time and bar staff were very ignorant and rude. entertainment for children was good.
7-night trip
Verified Ebookers guest review

10/10 Exceptional

absolutely brilliant
We are a family of 4 with 2 girls aged 11 & 6. The hotel catered for everything and we enjoyed every moment of our stay. We can’t wait to come back next year. Pools were amazing, food is great and all the staff were brilliant.
10-night trip
Verified Expedia guest review

8/10 Very good

Lovely place - poor drinks
Beautiful hotel with a lovely warm atmosphere, but the choice and quality of drinks was awful.
10-night trip
Verified Expedia guest review

8/10 Very good

Great hotel
Hotel is good, we are rebooking, few problems, we booked because it has internet, it was shocking,
11-night trip
Verified Ebookers guest review

6/10 Good

All inclusive stay
Rooms were lovely and comfortable. Main pool is fab, other pools looked ok too but didn't spend much time there. Biggest issue with this hotel is the lack of staff and queues to get a drink - in some cases a 25 min wait to get a drink which isn't good enough for all inclusive. Food quality was ok but could have been better. Overall we enjoyed our stay.
Ross, 5-night trip
Verified Expedia guest review

8/10 Very good

Family hotel
The rooms are spacious and modern with every facility you'll need, recently refurbished. Not what you would call luxurious but very good, none the less. Living area with sofa, table and chairs and kitchen area, also flat screen tv. Bedroom, very comfortable beds, flat screen tv, nice lighting throughout. Lovely colour scheme. Large bathroom with freestanding shower, good pressure! There are 3 pool areas, 1 fun pool with character slides, 1 small children's pool (heated) 1 larger pool but it's freezing! Pool area could be nicer, sunbeds need either cleaning or replacing, Sunwing next door had much nicer pool area. Lots of beds available however even when hotel was very busy! Main restaurant is buffet (themed) lots of choice and very good. The Taverna restaurant could be put to better use I felt, they need to rethink this, perhaps something for adults only. It's mainly used for snacks and located next to themed pool. There's a spa, however I didn't use so cannot comment . Evening entertainment for adults was very poor, I was traveling with my mum, she's 81 and it would have been nice to see some professional acts but maybe we were unlucky, there was lots for children and families. One thing I noticed was that there were some very nice friendly staff, reception were excellent but mixed in restaurant and bars with some looking pretty fed up, no smiles or engagement, exception was Taverna, he was lovely. Special mention for fantastic chefs and Christian who works so hard!
Verified Expedia guest review

8/10 Very good

Good only for young families
We are a couple in our fifties, this was very geared up for the young families which possibly should of made us stay somewhere else. Pool area by the sea was nice with plenty of sun beds, although getting drinks was slow as only one or two bar staff on. Room was good large and modern with good beds. Food was OK but both of us got stomach trouble and as we only ate there we put it down to that. Overall good only for the young family
Verified Hotels.com guest review

8/10 Very good

Above expectations
Verified Expedia guest review

8/10 Very good

Great hotel in great resort
This hotel is fantastic. The space and decor of the room and grounds were great. All inclusive restaurant and general service good too. Wifi in rooms could be patchy which was irritating but a minor thing all in all.
Verified Hotels.com guest review

8/10 Very good

Lovely family hotel
This is a lovely family hotel on the coast a short bus ride away (approx 10mins) from a beautiful sandy beach. There are a selection of pools, one large family 'beach' style pool which has very shallow water at 2 edges leading into a deeper pool which goes up to about 1.9m deep. Adjoining this is a shallow toddler pool. There was a quieter round pool, a small baby pool and water park. The water park is ideal for children up to about 8 years - much older and they would get a bit bored. There are plenty of sun loungers although these were packed so tightly together around the main pool and water park that you could hardly move. However if you move away from the pool side onto the grassed area then there was more room to spread out. The indoor pool was closed when we visited - open in May and October. There was also a spa for >16yrs which looked beautiful but we didn't test it out. The rooms were amazing, clean bright and airy. Our 1 bedroomed apartment had 2 sets of sliding doors onto the balcony - pay extra for a view if you can. There was a free safe which was easy to use, and free wi-fi but this was very poor in most areas. The food had a good selection, the desserts could have been a bit more imaginative and were mostly frozen ones bought in. Plenty of choice of drinks soft and alcoholic. Great entertainment for the kids (in english and german)and the staff work really hard to keep them engaged. An expensive but enjoyable family break.
Verified Expedia guest review

10/10 Exceptional

Great for families
This was the 2nd time we have visited this hotel having stayed last year as well. Since last year it is no longer a "Grupotel" (German company) run hotel, it is now a "Thomson Family Life" hotel. It has had a complete face lift, they boast free Wi-Fi throughout the hotel (although it is painfully slow and virtually non existent in the room we stayed in), use of the safes in each room is free. The evening entertainment is now provided by a team employed by the hotel who also do parades around the pool, etc. Last year there was outside entertainment every night and the kids club people ran the "mini disco" in the early evening. Although now the evening entertainment is slightly more amateur, the kids loved it and it is also now in German and English compared to last year where it was all in German. The kids entertainment is superb. The staff work hard and always with a smile. There is a lovely little water park, more suited to younger children but there is also another nice large family pool and a deeper (slightly) heated one with jacuzzi jets. The food (large self service buffet style) is not quite as good as last year but still good enough with variety and themed nights. The kids corner food is a bit unimaginative but they have a sticker reward scheme if your kids try new things and, for us, this was the way forward so they were eating from the adults salad bar or adult choices. Overall, a lovely family holiday, very much geared towards kids. Would highly recommend.
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