This provided a good, reasonably priced option for a last minute search in Old San Juan. The responsiveness and communication was excellent, including great suggestions for eating, and the location was very convenient. The reasons I am not giving it 5 stars are that I did not realize the room did not have a window (possibly in the listing that I missed and possibly helpful for noise, which was not an issue at all, given the location could be loud at busy times) and the bathroom was not ideal: suggesting not flushing toilet paper because of plumbing could cause odors and the overall layout of the bathroom was not very good (no great surfaces to put anything on,...)