Lobby and desk staff were friendly, helpful, and prompt.
The room was somewhat fair, but little things were off: light bulbs burned out, grout dirty, lamps unplugged & lampshades very crooked, areas around the door frames needed vacuumed or painted. We had 2 guests, but 1 washcloth and two towels. There were no extra blankets if we were. chilled. The curtains did not cover the windows so the street light shone all night. There's also two small lights on the smoke detextor that flash bright green every second across from the bed.
The breakfast staff seemed overwhelmed and emotional, though things appeared to be reasonably alright.
The whirlpool is empty, but the small pool with clean and very comfortably warm.
Area around the hotel is safe and there are many restaurants. Its surrounded by office space and retail. Very suburbia.