Angelopolis Commercial Center - 8 min drive - 6.2 km
Getting around
Puebla Intl. Airport (PBC) - 43 min drive
Puebla–Cholula Tourist Train Terminal - 24 min walk
Restaurants
El Mural de los Poblanos - 2 min walk
Tortas Meche - 2 min walk
Attico 303 - 2 min walk
Comal Cocina de Antojo - 1 min walk
Miel de Agave - 3 min walk
About this property
Hotel Puebla Plaza
Hotel Puebla Plaza offers a fantastic location, putting you just a 5-minute walk from Zócalo de Puebla and Puebla Cathedral. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in/out available
Check-out time is 11:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
24-hour room service
What to do
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Colonial architecture
Accessibility
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Ceiling fan
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Yard
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Puebla Plaza
Puebla Plaza
Hotel Puebla Plaza Hotel
Plaza Hotel Puebla
Hotel Puebla Plaza Puebla
Hotel Puebla Plaza Hotel Puebla
Frequently asked questions
Are pets allowed at Hotel Puebla Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Puebla Plaza?
Sorry, there's no onsite parking at Hotel Puebla Plaza.
What are the check-in and check-out times at Hotel Puebla Plaza?
Check-in start time: 2 PM; Check-in end time: 7:00 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Puebla Plaza and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours.
Does Hotel Puebla Plaza have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel Puebla Plaza like?
Hotel Puebla Plaza is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 11, 2024
Francisco
Francisco, 1-night trip
Verified Hotels.com guest review
6/10 Good
May 7, 2024
Cheap hotel to stay in downtown…
Carlos
Verified Expedia guest review
2/10 Poor
Jul 9, 2023
Doors Closed upon arrival.
We found the hotel Closed upon arrival. Had to booked another one in emergency. Reported immediately to Hotels.com. This case is pending resolution.
Montserrat
Montserrat, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 20, 2023
I showed up at 4pm to check in and nobody was there to open the door for me. So i went to lunch and came back half an hour later.
Leaning lady opened the door and informed me that nobody was working and she didnt know when somebody would be at the desk to check me in.
Pretty infuriating!
Javier Antonio
Javier Antonio, 2-night trip
Verified Expedia guest review
2/10 Poor
Oct 6, 2022
Hannali
Hannali, 1-night trip
Verified Orbitz guest review
2/10 Poor
Oct 6, 2022
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 17, 2021
Marcus
Marcus, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2021
Visit Puebla!
My experience here was great. The gal in the front desk was amazing in providing detailed recommendations on getting around the city and provided sources for day trips.
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2021
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2021
Elisa
Elisa, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2019
Fantastic location
I stayed here twice and had a good experience both times. The reception and cleaning staff are wonderful and you can't beat the central location.
Justin
Justin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2019
Fantastic location
The reception and cleaning staff here were really excellent, but speak limited English. The location can't be beat as it is less than a block from the cathedral and walkable to the historic center sites of interest. The only improvements I would make would be to include a bathmat with the daily linens, have a towel rod or hook in the bathroom, and to have a shelf near the bathroom sink for putting toiletries. I will definitely stay here the next time I'm in Puebla!
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 15, 2019
Puebla Plaza
Great location
Osvaldo
Osvaldo, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2018
Comfortable, clean and central place to stay
We were lucky enough to get a room during a very busy weekend and stayed one night only. The room was big, comfortable, and clean. The water was hot, the hair products good and despite the crowded streets, it was very quiet for us to rest a while. For three friends traveling together, it was a good budget/comfort pick. No elevator, so be mindful of heavy luggage. Nevetheless, the concierge helped with the bags and getting taxis.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 10, 2018
Poor assistance
The service it was nice but in the night I was in need of assistance and nobody respond to my call.
claudia
claudia, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Aug 13, 2018
Good location in downtown Puebla, rooms and beds too small, no wi-fi
Verified traveler
1-night trip
Verified Expedia guest review
4/10 Fair
Dec 7, 2017
Over priced poor hotel
Small rooms without phone or facing outside windows. The whole hotel smells to chlorine. No extra sets of sheets, blankets. Reception won't pick up the phone if there is no more vacancy even if you are a guest already
Juan Pablo
Juan Pablo, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
Sep 11, 2017
Horrible hotel, we pay for junior suite with double bed and they give us a very small tittle room with only one bed. very small bathroom.
we ask for a extra pillow and the answer NO we don't have extra pillows.
Adelle
Adelle, 2-night trip
Verified Orbitz guest review
8/10 Very Good
Apr 4, 2017
Very nice colonial feel, very good location right where you want to be.
Verified traveler
Verified Expedia guest review
6/10 Good
Jan 4, 2017
Perfect hotel in downtown.
The price is perfect. I think we have what we pay. The place is kid of old, but is part of the architecture.
Friar Luis
Verified Orbitz guest review
10/10 Exceptional
Sep 26, 2016
The personal was always polite
Linda
Verified Hotels.com guest review
8/10 Very Good
May 2, 2016
April 2016
Overall, very good.
The exception was consistent poor WiFi reception.
David
Verified Hotels.com guest review
6/10 Good
Nov 12, 2015
Cynthia
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2015
Angel
Verified Hotels.com guest review
6/10 Good
Oct 30, 2015
Great location in Puebla
Great location, small room. Nice staff in a very old building with lots of history. Lots of stairs and easy to get lost in.