Had been recommended this chain by a family member and so may have set our expectations a little high - we probably need to try a couple more! The room was compact, though contained everything you'd normally expect to find, including tea and coffee making facilities. We were at the end of the block on the ground floor facing the car park but didn't experience any problems with noise. Small gripes : Our free wifi was no longer available the next morning and the cleaners knocked even though we had a sign outside and checkout was not until 11. Big concern with the restaurant though - My chicken meal came hot on the outside but stone cold in the middle. When I pointed this out, it was taken away and I expected at least a freshly done piece of chicken, but the same meal was returned to me having been microwaved! Tried some but was really dry and I was worried about food poisoning, so left it. No refund or apology was offered. So overall, unimpressed really.