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Black Swan Lakeside Boutique Hotel

5.0 star property
Luxury beach lodge with outdoor pool, near Skyline Rotorua

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Photo gallery for Black Swan Lakeside Boutique Hotel

Property grounds
Terrace/patio
Fireplace
Egyptian cotton sheets, premium bedding, down duvets
Exterior
Unwind at Black Swan Lakeside Boutique Hotel, a luxury eco-certified lodge in Kawaha Point. Enjoy the marina views from the terrace or bask in ocean views while savoring breakfast at the on-site restaurant. With 2 spa tubs and an outdoor pool with sun loungers, this retreat offers relaxation and rejuvenation.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Airport transfer
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant
  • Outdoor pool and 2 hot tubs
  • Room service
  • Airport shuttle
  • Terrace
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is R4 894
R5 628 total
includes taxes & fees
02 Jun - 03 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Swan King

Egyptian cotton sheets, premium bedding, down duvets

Swan King

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Front

Egyptian cotton sheets, premium bedding, down duvets

Lake Front

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • 32 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Swan Family

Egyptian cotton sheets, premium bedding, down duvets

Swan Family

Highlights

Deck/patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
Free minibar items
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Lakefront Suites

Egyptian cotton sheets, premium bedding, down duvets

Lakefront Suites

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Swan Family Suite

Egyptian cotton sheets, premium bedding, down duvets

Swan Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Swan King Room

Egyptian cotton sheets, premium bedding, down duvets

Swan King Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010

What's nearby

  • Skyline Rotorua - 2 min drive - 1.8 km
  • Mitai Maori Village - 3 min drive - 2.2 km
  • Rainbow Springs Kiwi Wildlife Park - 3 min drive - 2.2 km
  • Eat Street - 5 min drive - 3.6 km
  • Polynesian Spa - 7 min drive - 5.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive
  • Tauranga (TRG) - 63 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Wendy’S - ‬3 min drive
  • ‪Gold Star Bakery - ‬5 min drive
  • ‪Burgerfuel - ‬3 min drive
  • ‪Kfc - ‬3 min drive

About this property

Black Swan Lakeside Boutique Hotel

Black Swan Lakeside Boutique Hotel is a great choice for your beach stay in Rotorua, putting you near activities like parasailing, water skiing, and kayaking. The 2 hot tubs and outdoor pool provide recreation options for everyone. Black Swan is open for breakfast and dinner and offers ocean views. A marina, a snack bar/deli, and a terrace are other highlights at this luxurious lodge. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9:30 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges NZD 2.5 for credit card payments
    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Pool gate
  • Fence around the pool

What to do

  • Helicopter/airplane tours
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water skiing nearby
  • Ziplining nearby
  • Hot springs nearby

Working away

  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Electric bike charging stations
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • An outdoor pool
  • Bicycle parking
  • Marina
  • 2 hot tubs
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Banquet hall
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Thin carpet in public areas
  • High pile carpet in room

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Travel crib
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Dining

Black Swan - Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 100 per vehicle (one-way)
  • Credit card charges are subject to an extra charge of NZD 2.5

Children & extra beds

  • Rollaway beds are available for NZD 80.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay

Also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

Does Black Swan Lakeside Boutique Hotel offer free cancellation for a full refund?

Yes, Black Swan Lakeside Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Black Swan Lakeside Boutique Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Black Swan Lakeside Boutique Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Black Swan Lakeside Boutique Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Black Swan Lakeside Boutique Hotel?

Yes, an airport shuttle is available. The charge is NZD 100 per vehicle one-way.

What are the check-in and check-out times at Black Swan Lakeside Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Black Swan Lakeside Boutique Hotel and nearby?

Have fun with activities like cycling, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and a picnic area. Black Swan Lakeside Boutique Hotel also has a garden.

Are there restaurants at or near Black Swan Lakeside Boutique Hotel?

Yes, Black Swan offers ocean views.

Does Black Swan Lakeside Boutique Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Black Swan Lakeside Boutique Hotel like?

Black Swan Lakeside Boutique Hotel is in Kawaha Point, a short 1-minute walk from Lake Rotorua.

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Black Swan Lakeside Boutique Hotel Reviews

Reviews

9,6

Exceptional

9,8/10

Cleanliness

9,8/10

Staff & service

9,0/10

Amenities

9,6/10

Property conditions & facilities

9,2/10

Eco-friendliness

Popular mentions

Room
Gardens
Service staff
Lake
Breakfast
View
Restaurant

What guests liked

  • Breakfast was delicious, with a variety of options including made-to-order hot entrees and a buffet, often served with a lovely view. (10 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Spectacular location overlooking the lake. Quiet and peaceful. The conservatory was lovely to relax with a cuppa overlooking the gardens. Comfortable bed, lovely deep soaking bath. Great breakfast overlooking the black swans in the lake. Wish we had longer than one night. Fantastic service. CJ gave an excellent recommendation to go soak in a local hot waterfall which was a fantastic experience!
1-night trip

8/10

Great place to stay and the breakfast was amazing!
1-night trip

10/10

Perfect Stay
3-night trip

10/10

A beautiful property on a lake. 10 min cab ride to town.
2-night trip

2/10

We stayed here for one night during our honeymoon - had a completely awful experience. We arrived from a long drive to be told there was nowhere for us to park our car. There was also no space for us at dinner, and no room service, so we were told to travel to town for food. This was already an awful start in a supposedly five star hotel. Our room was completely open to everyone walking in and out of the reception, felt like a motel. It smelled like damp and the shower was in dire need of maintenance (flaking paint, mouldy sealant). After getting some dinner in town, we came back to find out that there wasn’t any hot water in our shower. All the staff had left for the evening so there was nobody to notify, or who could help. Overall a really poor experience, and definitely not five star. I would struggle to give it one star
1-night trip

10/10

Great place to chill and rewind. Staff went out of there way to help. Very peaceful and tranquil location
1-night trip

10/10

Very good place to stay. The hotel manager, Bruce, is a kind and gentle person. I'll choose the hotel next time. Much appreciate!!!
3-night trip

10/10

Beautiful lakeside property with a lovely restaurant and exceptional staff!
1-night trip

8/10

Modern charming boutique hotel
1-night trip

10/10

Beautiful setting and top notch staff - the house manager in particular was great.
1-night trip

10/10

The staff was very helpful and friendly! Bruce took very good care of us. The amenities in the room were very nice!
2-night trip

10/10

Excellent well located facility with friendly staff
2-night trip

10/10

It was spectacular. The staff was very helpful. The hotel was small and amazing. It was everything we hoped for!
3-night trip

10/10

Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
1-night trip

10/10

Wonderful staff and service. Views of the lake are incredible. The landscape/grounds are spectacular. Only wish it had been a bit warmer so we could have used the pool.
2-night trip

10/10

Unique property
1-night trip

10/10

Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
2-night trip

10/10

Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
1-night trip

10/10

Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena.
2-night trip

10/10

The Black Swan is a beautiful property. We felt very welcomed and at home. We loved our room and all the extra amenities. The breakfast was exceptional! We would definitely stay again and highly recommend.
1-night trip

10/10

The service was great!!!
3-night trip

6/10

Pleasant room. Don’t recommend dining in the restaurant.
3-night trip

10/10

Staff were amazing. Very helpful and went above and beyond. Property could use a little TLC - definitely a bit of faded elegance. Room 2 is the one to have! Breakfast daily was delicious.
5-night trip

10/10

What a fabulous hotel!! The staff were truly welcoming. The rooms beautifully appointed. Breakfast was delicious. Loved our stay - and will certainly be back. Just delightful.
2-night trip

8/10

The property was well appointed and clean. The gardens and settings were lovely. Food was good, but not excellent. Limited options available for drinks.
1-night trip